How do i fix my itouch. the screen is black but it still responds to touch

How do i fix my itouch. the screen is black but it still responds to touch

First, try a system reset.  It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Similar Messages

  • HT1349 Problem: my iPhone 4S (1yr old) has started buzzing for no apparent reason. I cannot stop it or turn the thing off. The screen is black and does not respond to touch. Any suggestions?

    Problem: my iPhone 4S (1yr old) has started buzzing for no apparent reason. I cannot stop it or turn the thing off. The screen is black and does not respond to touch. Any suggestions?

    Thanks, AM_Kidd, I had tried that before but I tried again and this time it WORKED!!!!
    The buzzing stopped and I have the home screen up again.
    Phew! It may be that it had been on charge for the last 30 mins.
    Whatever. Again, many thanks.

  • So i dropped my mom's ipad and i dont know what to do... the sound and stuff works on it but the screen is black but it still has like a backlight i really need to know if this can be fixed PLEASE HELP!!!

    so i droped my mom's ipad on accedent while walking inside helping carry bags inside... and at fist no one really thought anything of it but we got inside and my stepdad went to check something on it and was like um... something wrong and i guess the fall put it into shock or something but we held down the 2 buttons and it light up but it was black and just with the back light on. And it still wont work so im not sure what to do... I know where the slide to turn it on is so i did that and it made the click noise to signal it was on and i pushed where an app would be and it went to it and made the music to the app... so it works but for some reason the screen is being all stupid... I really need to know if there is a way to fix the screen because if theres not im in a ton of trouble... please help!!!!

    I doubt there is you dropped it and broken the screen
    try holding the top button and the round button at bottom of screen
    hold both until maybe an Apple logo appears if nothing after 20 secs
    the iPad is toast
    It can be exchanged at an apple store for around $249 to $219 depending on model
    Apple do not do repairs
    I would own up now before it gets more complicated

  • I dropped my phone and the screen went black but I can still hear when I get a call or text.. How can I fix this?

    Please help! I dropped my phone and the screen went black but I can still hear when I get a call or text.. How can I fix this?

    See Here for  >  Frozen or unresponsive iPhone
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • My MacBook Air 2012 turns on an the key board lights up however the screen stays black but when I shine a torch through the apple sign on the back you can see the login is there a way to fix this??

    My MacBook Air 2012 turns on an the key board lights up however the screen stays black but when I shine a torch through the apple sign on the back you can see the login is there a way to fix this??

    1. Press the F2 key couple of times.
    2. Reset PRAM.  http://support.apple.com/kb/PH4405
    3. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
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    Best.

  • I dropped my iphone, it cracked (it alredy had some cracks in it) and the screen is black but sometimes has a background light.. When i plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not recognize it. What can I do?

    I dropped my iphone 4 pretty hard, it cracked (although it already had a few cracks in it) and now the screen is black but sometimes has a background light turn on and then off. Holding the home button and off button at the same time do not work. When I plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not seem to recognize it. It gets really really hot when plugged in (which I don't think is normal).  icloud does not recognize it under "find my iphone" either. What could the problem be? I am wondering if dropping it dislodged something inside. if so, what did I dislodge and is it possible to fix this myself?
    Thanks

    Sounds like that drop was a critical one, my friend. I would make an appointment at your nearest Apple Retail Store, because you're going to need a replacement. Also as a side note: the reason that the charger is making the phone vibrate over and over is because there is a disconnect somewhere in the charge port of the phone, causing it to plug in and out over and over.

  • I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?

    I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?

    Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.

  • I purchased a tv show and have tried to play it in itunes.  The screen stays black but the curser is moving.  What am I doing wrong?

    I purchased a tv show in itunes.  When I try and play it, the screen stays black but the cursor is moving.  Any thoughts?

    If you are seeing the "Connect to iTunes" logo, then your device is in Recovery Mode, and you will need to restore it:
    If you can't update or restore your iOS device
    iOS: Back up and restore your iOS device with iCloud or iTunes
    Cheers,
    GB

  • The screen is black but the touchscreen is ok

    The screen is black but the touchscreen is ok

    Restart by holding down the on/off and the home buttons at the same time until you see the Apple logo. 

  • My iphone 4 fell in the toilet 4 days ago and it's been drying in rice since.  now when i plug it in, the screen remains black  but it will vibrate.  is this a good sign or is all hope lost for getting it to work again?

    My iphone 4 fell in the toilet 4 days ago and has been drying in rice ever since.  I tried plugging it in today and the screen remained black but it did vibrate when i switched it to vibrate.  Is that a good sign?  Or should I just give up hope already?

    well good sign or good sign maybe a strong word
    it mean that not all of the device have been damaged by the fluid
    but it does not really mean that the screen will ever work again
    when drying in rice make sure you don't
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    2 make sure to leave in on a heating source like a heated floor or radiator to speed up the proccess of the vaporising

  • IPad air2 suddenly freezes and the screen goes black, but sound continuesI have restored to factory setting and it was OK for a while yesterday it froze again. Anyone else got this problem

    IiPad air2 suddenly freezes, the screen goes black but the sound is still on, I have taken it back to factory settings and it was OK then yesterday it froze again, only plugging it into my IMac got it going again. Anyone else got this problem?

    Greetings jupiejupie,
    Welcome to the Apple Support Communities!
    I understand that your iPad is sporadically becoming unresponsive and the screen is turning black. In this situation, I would recommend reading over and working through the suggested steps in the attached article. 
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Cheers,
    Joe

  • My ipod feel and now everytime i connect it 2 my computer i fet the n/a on my desktop n when i go to restory it ... it say error 28 n the screen is black but when i do the recovorey steps the screen still looks the same so i dnt think it a black screen

    my ipod feel and now everytime i connect it 2 my computer i get the n/a on my desktop n when i go to restory it ... it say error 28 n the screen is black but when i do the recovorey steps the screen still looks the same so i dnt think it a black screen so idk if the fireware is messed up or what n idk if it broking or what n if ipod store will take it n give me a new 1

    From the link at the bottom of my post:
    Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors
    iOS: Resolving update and restore alert messages
    I would do what the article and if unsuccessful make an appointment at the Genius bar of an Apple store since you likely have a hardware problem.

  • MacBook pro screen is black but computer still on...

    I was using my computer one minute, then closed it and stuck it in my bookbag and then headed down a flight of stairs. When I got down there I eventually tried to open up my laptop, and the screen was black but I could hear the computer. When I got home I held down the power button to turn it off, then powered it back on. Same issue. I hear the clicking sound i always hear when I turn the computer on, but no Mac starting chime, although I don't think I've heard that in years. The power button light that goes around the power button is not on, but again I don't think that's ever on. My charger is plugged in (it's orange).
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    Just tried to reset pvram and Pmu and in the steps it says the computer should restart. It doesn't seem to be restarting for me.

  • HT4061 my screen went black but it still makes sounds?

    my phone out of no where the screen went black yet I still hear text notifications

    Hi there SofiVelez,
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    http://support.apple.com/kb/TS2802
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    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
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    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W.

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    Is it always at the 15 minute mark?
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    What is your connection via speedtest.net?
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    Make sure DNS is set correctly (settings - general - network - configure DNS - automatic)

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