How do i  get a live person to help with elements 13.

Need live help with elements 13. can't show video or play music. Error code says no codec on system. Can play music and show video when not in elements. downloaded Flash player and quicktime.

There is no telephone support for the iTunes Store to the best of my knowledge. Use the email contact links you can find on the Contact Us page (link is in the lower right of every page).
Best of luck.

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    Best of luck.

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    finally decided to go the cloud direction  - downloaded the "cloud app" it won't open or let me download again - turning wheel
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    Mac Spinning Wheel https://forums.adobe.com/message/5470608
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    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

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    I may have fixed the issue myself after a couple of hours. Thank you for your help and responses. I can't believe these companies make it so difficult to contact them for assistance to use their sites. That's why I rarely use them anymore. I've had so many issues with all 3 of those companies that I should just give them all up for good...it's called CUSTOMER SERVICE....I'm frustrated that everyone wants you to listen to their longwinded voice messages and then go to their website.....Not everyone has access to your website dopes...You're supposed to make clearing up issues as easy as possible for your customers to keep them happy - this one is not happy at all. Thanks again for your answers guys. They weren't the answers I wanted, but figured you had the right information....unfortunately, it's the world we live in now.

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    I have been trying for over 3 hours to talk to a LIVE person and the "few" times they have asked on all their stupid options if I wanted to speak with a customer service rep to dial "0", I have then been cut off.  What do you have to do with this company to speak with someone?  I have tried every phone number I could find and hit every option they offer.  PLEASE HELP!

    cananyonehearme wrote:
    I have been trying for over 3 hours to talk to a LIVE person and the "few" times they have asked on all their stupid options if I wanted to speak with a customer service rep to dial "0", I have then been cut off.  What do you have to do with this company to speak with someone?  I have tried every phone number I could find and hit every option they offer.  PLEASE HELP!
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    @cananyonehearme,
    I definitely understand your frustration and apologize you are having difficulty getting a hold of a live Customer Service representative. I am here to help with any concerns you have. Please, if you still need to speak with a live representative feel free to send us a private message with your name and mobile number so we can contact you. Also, please provide the best time to reach you.
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    Hope this information has been helpful and I apologize for any inconvenience.

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  • How can i get my Certificate ??Help with this problem please.

    Hello.
    On 18 Oct 2009 I passed 1Z0-047-ENU but the certificate hasnt arrived yet.
    I checked personal info on pearsonvue.com, it's ok. On certview.oracle.com i have Oracle expert Status.
    on 18.12.2009 do two months since the pass but I hasnt got a proof in my hand that I did it.
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    Elnara wrote:
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