HP LaserJet Pro P1606dn - Toner Cartridge Reject

HP Laserjet Pro P1606dn does not recognize toner is in machine. What can be done - The light showing need for toner cartridge will not go off-printer willnot print

Hello @debadmin1, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing toner issues. I would like to help.
I would recommend performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then recommend this document on 'Install Black Cartridge' Message Displays on the Control Panel or Blinking Toner Light Displays on ...
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
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Jamieson
I work on behalf of HP
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Similar Messages

HP LaserJet Pro P1606dn ip address change automatic

i have a HP LaserJet Pro P1606dn, there is problem with IP Address, ip address change automatic in this reason i am not able to use the printer, pls solve my problem....

Hi @Naksain,
I see by your post that the printer's IP address changed automatically and you can't use the printer now. I can help you with this.
From the Configuration page, get the printer's IPV4 address, try and access the Embedded Web Server for the printer.
Type the IP address into your web browser's address bar. (Internet Explorer)
Printing a Configuration Page.
If you can still access the printer's Embedded Web Server, then create a new port with the new IPV4 address.
Go to start, devices and printers, right click the printer, go to printer properties, select the ports tab.
Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
Type in the proper IP address for the printer.
Make sure the printer is online.
Test the printer.
Setup a Static IP address for the printer, this way the printer will keep the assigned port.
Printer Does Not Maintain Wireless Connection.
Disregard the title. Under Windows, go to Solution four: Assign your printer a static IP address.
Just use the IPV4 address already assigned to the printer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

HP LaserJet Pro P1606DN compatible w/ Airport Express?

I am going to be purchasing a new Mac Pro and would like to be able to print wirelessly to a laser printer. I like the HP LaserJet Pro P1606DN, but it is not a wireless printer, per se.
I understand after speaking with an Apple representative that a non-wireless printer (assuming it has the right drivers) can be plugged directly into the Airport Express via USB, which will allow a Mac Pro with an Airport card installed to print to it wirelessly.
So, I have two questions:
1) Does the HP printer mentioned above have the proper drivers (or is otherwise compatible) to work with the Airport Express?
2) Will the configuration I mentioned above work, assuming the printer is compatible with Airport Express?
Thanks in advance for any help and suggestions!
This question was solved.
View Solution.

It should work just fine. Your Mac Pro does not have to be wirelessly connected to your network for it to work, a wired connection will also work (unless the Airport Express will not be on your network but rather just stand-alone).
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HP LaserJet Pro P1606dn Printer constantly goes offline

We have a HP LaserJet Pro P1606dn Printer. We initally put this on our print server. But almost immediately it goes offline. Current settings:
Jam Recovery: Auto Auto Continue: On IO Timeout: 1800 Auto Off: Disabled
Since it was so problematic - we took it off the printer server and are allowing access via IP (not going through our prit server) and it is behaving the same way.
Has anyone else seen this? Any suggestions?

Hi @Halan ,
I see by your post that you aren't able to print when the laptop isn't in the same area as the printer. I would like to help you out today.
What is the distance of the printer and the Laptop when the printer goes offline?
Try these steps to see if it will resolve the issue.
'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Trying to Locate Email Address For HP LaserJet Pro P1606DN

I am trying to locate my HP LaserJet Pro P1606dn email address for e-printing. The HP site says to use the two-line screen, but my printer has no screen. Please help.

Hi kacb,
You can locate your ePrint email address in the ePrint Center, or if you haven't created an account yet, you can also locate the email address within the EWS of the printer. To access the EWS, put the printers IP address into a web browser on your PC.
I was an HP employee.
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Laserjet Pro P1606dn running on a dell using XP Pro won't hold the default printer setting

Laserjet Pro P1606dn printer
OS is XP Pro
set it as the default printer but that setting keeps changing
How to fix this?
thanks

Yes, you need your own copy of WinXP (I used the one that came with VPC) but I'm afraid I have some good news/bad news to report. The good news is that WinXP does run a bit faster than VPC did on my dual processor G4 - the bad news is that XPs hardware detection DOES NOT - and I could find no way t force it - to recognize any USB or Firewire devices. Because I use Windows primarily to connect to USB GPS devices, this was a real letdown (and would be to users who need to, oh, I don't know, PRINT from Windows).
I'd love to hear from anyone has Windows actually functioning under OpenOSX Wintel - the website only goes as far a getting it to install and running Explorer (which I was able to do). I also had numerous keyboard problems: sometimes Windows would accept no input from the keyboard, sometimes it would reverse the caps lock key (on produced lowercase letters, off all uppercase). It also does not recognize the Apple Mighty Mouse as a two-button mouse. A number of these problems were - somehow - fixed by VPC which I never had a problem with when it came to USB devices (at least it DOES recognize a 'network card' and I can use Internet Explorer - whoopee!).
I'm going to play with this some more before throwing in the towel but I'm not so certain that I'm going to work towards the dual boot solution until I hear that Windows and Windows apps actually function - like being able to print or recognize a USB device.
Just getting Windows to install and run is of little good if it doesn't actually provide simple functionality.
I may copy and paste my original post in the Windows compatibility forum - see if any of those folks have found a working solution,

Power requirements of HP LaserJet Pro P1606dn Printer

Hello,
I had bought this printer from USA and brought it to India.
Now I've a question that whether this printer will work with a 240v of power input ??
Cause in USA HP website it is mentioned that it will work with a 110-volt input voltage: 110 to 127 VAC (+/- 10%), 60 Hz (+/- 2 Hz), 7 A; 220-volt input voltage: 220 to 240 VAC (+/- 10%), 50 Hz (+/- 2 Hz), 4 A
It can be seen over here : http://www.shopping.hp.com/en_US/home-office/-/products/Printers/HP-LaserJet/CE749A?HP-LaserJet-Pro-...
In India's Product page also it is mentioned same.It can be seen over here : http://www8.hp.com/in/en/products/printers/product-detail.html?oid=4110411#!tab%3Dspecs
Moreover on the back of the printer power requirements are given 110-127V ~AC.The pic of it can be seen over here: http://www.storemyfile.org/getfile.php?id=5724&key=4e7b6c045
So I'm in dilemma that whether this printer is a multivoltage printer (i.e. 110v to 220v) or not?
Pls. give me clarification about this so that I can start using the Printer ASAP.
Thanks

Welcome to the HP Forums RockmihiR91,
I read your post and see that you would like to know if the printer supports 240v.
I can help you with this.
Yes, you can use the printer on the 240v, but you will need a power outlet adapter and you will need
the adapter so it will fit the receptacle and converter.
It is not internally on the printer.
Hope this helps.
Have a wonderful day!
Thank You.
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Gemini02
I work on behalf of HP

Quark Xpress shows err "Spooler Subsystem App needs to close" - HP Laserjet Pro P1606DN

Purchased a new HP Laserjet Pro P1606 DN network printer. Installation went smooth on all computers.
When people tried to print from Quark Xpress, the document get spooled and loaded to the print queue and then we get the error "Spooler subsystem app experienced a problem and needs to close"
The recovery has been set to "restart the service" for print spooler.
Users are able to print from other applications.
Just found a thread that stated to disable Advanced Printer settings on the Advanced tab of Properties. Checked but the issue still persists.
Users are on Windows XP and printer was using the smart install from the printer.
Kindly advise if there is something else to tweak in the printer properties or something to tweak in Quark Xpress v6.1.
thanks in advance for the support

Hi Opp1,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to reinstall the printer software.
I will be happy to help you.
The print spooler is part of the Windows operating system and if it doesn't stay running the printer software won't install or print.
You could try the following steps to see if this will resolve the issue.
Normally with spooler problems the first thing to do is to clear the print queue.
Open a Run window (Windows Logo key+R), type cmd and press Enter.
Now type these commands, which are in capitals for clarity:
NET STOP SPOOLER and press Enter
DEL %SYSTEMROOT%\SYSTEM32\SPOOL\PRINTERS\*.* and press Enter
NET START SPOOLER and press Enter
EXIT and press Enter
If you are still having issues with the print spooler stopped then right click on the start button, left click on explore, open the windows folder, open system32 folder, open the spool folder, open the printer's folder, then delete everything on the right window.
Then go back and try and start the print spooler again.
Run a full uninstall of the printer software. Disconnect the USB cable.
To uninstall from CD:
Go start and select computer.
Right click on the CD for the printer and left click open in a new window.
Double click on uninstall.
Uninstall printer from the C Drive.
Go to start, computer, c:, windows, program files or program files x86, HP, printer name. Double click uninstall. Restart the computer.
Check to make sure the print spooler is running.
Ran the installation again. Don't connect the USB cable until prompted.
If the print spooler stops again you will need to contact the computer manufacturer to resolve this issue.
Hope this helps.
Thank you for posting on the HP Forums.
Have a great weekend!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro P1606dn and Windows 8 problems

I recently upgraded an office of 7 computers to Windows 8. The office has a networked LaserJet P1606dn printer. I had pre-installed the driver, downloaded from the HP website, onto the new computers. I had Group Policy Preferences push out the new printer to the computers. When I went to print a test page from one of the computers, it began printing an endless amount of the same test page! So I disabled the group policy and, using Print Manager, I manually uninstalled and re-installed the printer and print driver. I tried another test page and it printed only one page but it displays an error on the computer saying that the page failed to print. I've tried switching the driver to the one from Windows Update but it gives the same results. I've tested this on all 7 of the computers with the same results. Any ideas?

Hi, did you apply the 20130703 version firmware?
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Stupidly removed LaserJet Pro MFP M277 cartridge tray

Got this cool printer TODAY. Settled in to set it up -- I've done this dozens of times by now. I'm a writer and have worked my way through inkjet and laser printers since... um... I don't even want to say. (But my first portable computer weighed 27 pounds. Just saying.) So I'm exploring and plugging and taking off the red tape and... I removed the ink cartridge tray. Apparently it's not supposed to come OUT. I now know. Sorry. Every printer I've ever experienced had a satisfying yank and sweeping motion experience to remove the catridge carrier. This came out with some reluctance and is now pouting and refusing to go back in. What is the secret? Do I have to hire a printer repair guy to reinsert this tray? There must be some toggle or tiny plastic thinger I am not seeing, despite my best efforts. I don't want to FORCE it, although in retrospect I kinda forced it OUT. Any hints, clues, or in -depth descriptions of what I can do to make this an issue of the past would be most welcome.

Hi @widadr,
I see that you are experiencing issues with the printer constantly rebooting. I will certainly do my best to help you.
Temporarily disconnect any cables from the printer, except the power cord, just to make sure there isn't any interference for the next few steps.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
Try and update the printer's firmware by a USB connection if the issue persists. Software and Drivers.
I will send you another step to try in a private message.
In the forum beside your handle name just click on the envelope to view it.
How is the printer connected? (USB/Ethernet)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
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If there is anything else I can help you with, just let me know. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

New HP LaserJet Pro P1606dn wireless installation

This is probably a dumb question, but I cannot find the answer online. I bought this printer because it was advertised as wireless. I want to place it in a closet adjoining the room where I have my desktop and router. I will plug it into the AC outlet there, but I do NOT want to run a cable to my computer or router in he next room. The directions seem to say that I MUST run a cable to the router for a wireless installation. Please clarify. Thanks,

Hi,
As far as my info goes this unit does not have a wireless option, just usb and ethernet (wired network)
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I have a LaserJet Pro P1606dn - the second page prints upside down when using the duplex print optio

Operating system Windows 7 32 bit. I have re-installed the printer an I have downloaded and applied the most recent drivers from the HP site. The built in set-up shows the settings correctly as duplex on and bind on the long edge but the second page continues to print upside down i.e. it seems to always print as binding on the top edge.
However when I print from my iPad via Airprint the duplex print works perfectly!

IF you are using a printer with 2-sided printing, in the expanded print dialog you will have a selection for long-edge binding OR short-edge binding. Whichever setting you have set, switch to the other one.
Walt

Top Shot M275 Laserjet Pro & Printer Control don't show up

Trying to scan from my iOS devices, I have installed Printer Control, as has been declared supported (here there is the table demonstrating the support), unfortunately IT IS NOT!!! The printer doesn't appear in the list and is not recognized at all. This is ridiculous, even Brother provides a better mobile support for their printers...
Model AirPrint ePrint HP ePrint Mobile App Print Apps Scheduled Delivery Print Apps eFax HP Printer Control Mobile App
HP HotSpot LaserJet Pro M1218nfs MFP Series Yes Yes Yes — — — —
HP LaserJet Pro 100 Color MFP M175nw Yes Yes Yes — — — Yes
HP LaserJet Pro 200 Color M251 Series Yes Yes Yes Yes Yes — Yes
HP LaserJet Pro 200 Color M276 Series Yes Yes Yes Yes Yes — Yes
HP LaserJet Pro 400 Color M401 Series Yes Yes Yes — — — Yes
HP LaserJet Pro 400 Color M425 Series Yes Yes Yes — — — Yes
HP LaserJet Pro 400 Color M451 Series Yes Yes Yes — — — Yes
HP LaserJet Pro 400 Color M475 Series Yes Yes Yes Yes — — Yes
HP LaserJet Pro CM1415 Color Multifunction Printer Series Yes Yes Yes Yes — — Yes
HP LaserJet Pro CP1025nw Color Printer Yes Yes Yes — — — —
HP LaserJet Pro CP1525 Color Printer Series Yes Yes Yes — — — Yes
HP LaserJet Pro M1210 Multifunction Printer Series Yes Yes Yes — — — —
HP LaserJet Pro M1536 Multifunction Printer Series Yes Yes Yes — — — Yes
HP LaserJet Pro P1102w Printer Yes Yes Yes — — — —
HP LaserJet Pro P1606dn Printer Yes Yes Yes — — — —
HP TopShot LaserJet Pro M275 MFP Yes Yes — — — — Yes
Please, activate that support!
Thank you

Here is a link to the most up-to-date list of web services supported printers.
HP Web Connected Printers and Supported Cloud Services
Also, we have the same model of printer here that you are having issues with. I pulled up the HP Printer Control app on my phone and it recognized it right away.
Did you have the phone connected to the WiFi (the same network that the printer is on) when you were trying to use the app? Just like with AirPrint, if it is not connected to the same network as the printer, it is not going to recognize it. If it still doesn't work, then you may need to make some changes to your network configuration. In a perfect world, everything would just connect and you would be done with it. In reality, you have thousands of different routers and completely different network configurations. A lot of the time, issues like this can be resolved by simply setting a Static IP address for the printer and using a reliable public DNS server vs. the one provided by your ISP.
You mentioned that you should have total control from the native apps in iOS and Android, but that's just not how it works. That functionality is up to Apple and Google to implement. HP has no control over how they design their mobile OS and what functionality they provide. The only reason AirPrint works the way it does, is because HP took advantage of the functionality already included in the OS.
If you would like to try setting a Static IP & DNS, follow the steps that I have listed below.
First, you will need a network summary page.
1. Press the settings button on the screen of the printer. It is the second icon on the top, with a wrench as it's picture.
2. Next, select reports.
3. After you are in the reports menu, select "Network Summary". It will now print off that page.
After you have that page, now you have the correct information to set a Static IP and DNS.
1. Open the Embedded Web Server (EWS) for the printer by typing the IP address into the browser’s address bar.
2. In the EWS, select the “Networking” tab.
3. On the left side of the page, click "IPV4 Configuration".
4. Click the radio button labeled "Manual".
5. Enter the IP Address, Default Gateway, and Subnet Masks listed on the network summary page into the appropriate fields.
6. For the Primary DNS, enter the 8.8.8.8. Enter 8.8.4.4 for the Secondary DNS.
7. Click 'Apply' at the bottom of the page. Once the page has reloaded, click it one more time to make sure the changes are applied.
Best of luck,
Kyle
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HP LaserJet Pro MFP M127fw Does not recognise new toner cartridge

HP LaserJet Pro MFP M127fw - error message to install new cartridge
After printing a ream of paper, we got an error message to install a new toner cartridge. We couldn't overwrite it and continue to print. Installed a new HP toner cartridge and still get the same error message to install a new cartridge. I've done a hard reset already with no change. Will take any help I can get. This is the first toner cartridge change for this printer.

Hi @kdaniels79 ,
I see that you are experiencing issues with the toner not being recognised. I will certainly do my best to help you.
I have provided a document with steps for replacing the toner. Make sure all the orange packing material is removed and the sealing tape. Make sure a piece of paper didn't slide in part way from the paper tray, blocking any sensors.
Replace the Toner Cartridge.
Are you using Genuine HP Toner?
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro 400 MFP M475dw doesn't print in color after replacing toner cartridges

Replaced all color toner cartridged when printer indicated they were empty. Printer is no longer printing in color. It's as though it doesn't recognize that new cartridges were installed. Is there something I need to reset on the printer?

Run a supplies status page from the report menu to see if any color appears. If it does you either have a driver issue or one or more of the colors cartridges is still reading as empty as there is a setting to print using black and white when one or more color cartridges are empty. I believe it is under the print quality menu.

HP LaserJet Pro P1606dn - Toner Cartridge Reject

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