Top Shot M275 Laserjet Pro & Printer Control don't show up

Trying to scan from my iOS devices, I have installed Printer Control, as has been declared supported (here there is the table demonstrating the support), unfortunately IT IS NOT!!! The printer doesn't appear in the list and is not recognized at all. This is ridiculous, even Brother provides a better mobile support for their printers...
Model AirPrint ePrint HP ePrint Mobile App Print Apps Scheduled Delivery Print Apps eFax HP Printer Control Mobile App
HP HotSpot LaserJet Pro M1218nfs MFP Series Yes Yes Yes — — — —
HP LaserJet Pro 100 Color MFP M175nw Yes Yes Yes — — — Yes
HP LaserJet Pro 200 Color M251 Series Yes Yes Yes Yes Yes — Yes
HP LaserJet Pro 200 Color M276 Series Yes Yes Yes Yes Yes — Yes
HP LaserJet Pro 400 Color M401 Series Yes Yes Yes — — — Yes
HP LaserJet Pro 400 Color M425 Series Yes Yes Yes — — — Yes
HP LaserJet Pro 400 Color M451 Series Yes Yes Yes — — — Yes
HP LaserJet Pro 400 Color M475 Series Yes Yes Yes Yes — — Yes
HP LaserJet Pro CM1415 Color Multifunction Printer Series Yes Yes Yes Yes — — Yes
HP LaserJet Pro CP1025nw Color Printer Yes Yes Yes — — — —
HP LaserJet Pro CP1525 Color Printer Series Yes Yes Yes — — — Yes
HP LaserJet Pro M1210 Multifunction Printer Series Yes Yes Yes — — — —
HP LaserJet Pro M1536 Multifunction Printer Series Yes Yes Yes — — — Yes
HP LaserJet Pro P1102w Printer Yes Yes Yes — — — —
HP LaserJet Pro P1606dn Printer Yes Yes Yes — — — —
HP TopShot LaserJet Pro M275 MFP Yes Yes — — — — Yes
Please, activate that support!
Thank you

Here is a link to the most up-to-date list of web services supported printers.
HP Web Connected Printers and Supported Cloud Services
Also, we have the same model of printer here that you are having issues with. I pulled up the HP Printer Control app on my phone and it recognized it right away.
Did you have the phone connected to the WiFi (the same network that the printer is on) when you were trying to use the app? Just like with AirPrint, if it is not connected to the same network as the printer, it is not going to recognize it. If it still doesn't work, then you may need to make some changes to your network configuration. In a perfect world, everything would just connect and you would be done with it. In reality, you have thousands of different routers and completely different network configurations. A lot of the time, issues like this can be resolved by simply setting a Static IP address for the printer and using a reliable public DNS server vs. the one provided by your ISP.
You mentioned that you should have total control from the native apps in iOS and Android, but that's just not how it works. That functionality is up to Apple and Google to implement. HP has no control over how they design their mobile OS and what functionality they provide. The only reason AirPrint works the way it does, is because HP took advantage of the functionality already included in the OS.
If you would like to try setting a Static IP & DNS, follow the steps that I have listed below.
First, you will need a network summary page.
1. Press the settings button on the screen of the printer. It is the second icon on the top, with a wrench as it's picture.
2. Next, select reports.
3. After you are in the reports menu, select "Network Summary". It will now print off that page.
After you have that page, now you have the correct information to set a Static IP and DNS.
1. Open the Embedded Web Server (EWS) for the printer by typing the IP address into the browser’s address bar.
2. In the EWS, select the “Networking” tab.
3. On the left side of the page, click "IPV4 Configuration".
4. Click the radio button labeled "Manual".
5. Enter the IP Address, Default Gateway, and Subnet Masks listed on the network summary page into the appropriate fields.
6. For the Primary DNS, enter the 8.8.8.8. Enter 8.8.4.4 for the Secondary DNS.
7. Click 'Apply' at the bottom of the page. Once the page has reloaded, click it one more time to make sure the changes are applied.
Best of luck,
Kyle
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hi @ 
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Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

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Serial [Edited for Personal Information]
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Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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