HP mini 311 power jack problem

When I have to recharge my HPMini311, I have a terrible time keeping the power jack charging, and the small light will more often than not disappear until I find another position, usually standing my open tablet up on its side. Any solution other than having the power jack changed?
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Oldlyme.
Does not look good.
You would have to remove keyboard, WIFI, palmrest then the motherboard.
The jack connector is on the underside of the motherboard.
Not easy but it can be done.
Sorry.
REO
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I have an HP Mini 311-1037NR. My webcam is not being recognized. How do I activate it?

You're welcome
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DP-K
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Hi Tim,
No problem and it's certainly wise to verify an answer.
I'd say you posted your question on the correct board. It's usually best just to post once on the relevant board. I do agree that the term 'internal' does cause unnecessary confusion.
Here's a link to your Maintenance & Service Guide.
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There's also a HP document regarding start-up battery alerts on the following link.
http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443470#N534
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DP-K
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Is the piece of the connector still inside the jack? Sometimes very delicate surgery can extract the broken piece with a needle nose pliers, but you need to use one hand, and make sure there are no magnetic qualities to the pliers. Magnetism and electrical parts don't work well together! Short of that, the actual replacement of the jack is complicated, but http://www.ifixit.com/ or http://www.xlr8yourmac.com/ may have the necessary instructions and part info.

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I am on my second HP Mini 311 netbook running Windows 7 Home, with a Verizon internal wireless card.
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The problem is identicle to mine. Help please!
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I have had the same issue since I purshased the netbook last March. I have called both Verizon and HP in regards to the issue. First Verizon has told me that it is a HP issue and then i get connected to HP. I am on the phone with them for 5 hours cuz they want be to do re-do my network and other stuff. After a couple of days samething. Call back and the samething. I have called 5 times already until I talked to someone two days ago in Verizon IT department. The rep told me not to use the VZ access program due to some issues they are having with Windows 7. I tried to use my netbook this morning and I got the blue screen again without using the VZ access program. So I dont know anymore. You really have to pull your teeth out to get the right help from both companies. I am gonna try and call again later today and see what happens. Why can't us the customers get the proper help and no wasting our time.

Mini 311 - RAM and OS question (UK based)

I'm very interested in the Mini 311, because it is one of the few netbooks with both HDMI and VGA outputs that is in my price range (with decent enough graphics to do what I want with it).
But being in the UK, there is not yet any sign of a Windows 7 model (I spoke to HP sales on the phone, and they're not even sure IF it will make it over here, let alone WHEN).
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If that IS the case, then i'd like some further opinions:
1. Is the Mini 311 still an adequate netbook with XP and 1GB of RAM... I will be using it for: Documents, Videos, Web-Surfing/MSN/Skype, and older games (particularly emulators of old consoles, such as SNES, Gameboy Advance, and N64 - via the HDMI port onto an HDTV).
2. Is it worth me holding out to see if a Windows 7 model DOES come out in the UK... Or would it even be worth me getting a relative in the US to purchase one and send it to me (apparently all I need to do is buy a different AC adapter)? Or is the XP model good enough?
3. Any better options for a netbook that has both HDMI and VGA, and has enough power to do what I want?
*EDIT* I also read somewhere that XP gives almost an hour better battery life than 7 with a 6-cell battery... any ideas whether that's true, or close to true?
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azz1844:
1. Is the Mini 311 still an adequate netbook with XP and 1GB of RAM... I will be using it for: Documents, Videos, Web-Surfing/MSN/Skype, and older games (particularly emulators of old consoles, such as SNES, Gameboy Advance, and N64 - via the HDMI port onto an HDTV). Absolutely. Unless you are doing graphics or video editing you'll love it.
2. Is it worth me holding out to see if a Windows 7 model DOES come out in the UK... Or would it even be worth me getting a relative in the US to purchase one and send it to me (apparently all I need to do is buy a different AC adapter)? Or is the XP model good enough? I wouldn't wait. Even here in the states the mini are only coming with Win 7 Premium, which doesn't run all older programs compatible with XP. Win 7 Professional will run all XP programs but it'll cost ya!
3. Any better options for a netbook that has both HDMI and VGA, and has enough power to do what I want?
Nope. I wanted want you wanted and love this mini 311. I was looking at a new Dell Inspireon (sp?) of some sort but ended up with the 311.
*EDIT* I also read somewhere that XP gives almost an hour better battery life than 7 with a 6-cell battery... any ideas whether that's true, or close to true? I read that too but I think the test comparision was only running minumum applications. Regardless, XP will provide somewhat longer battery life but I wouldn't let that be your deciding factor.
If you end up with a 311, make to update the drivers. It took me awhile struggling to get the HDMI out untill I realized I had to update the video AND audio drivers.
cheers
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My first HP Mini 311 experience. (horror story)

Service Order number:
AQB780 - 01
Well this all started the 20th of April when I purchased a 311 from Ecost.com: http://www.ecost.com/Detail.aspx?edp=55 ... =155441519
I then received it on the 22nd, opened it up from the sealed HP box and upon first firing it up while charging the battery, I discovered it was getting very hot. So I downloaded some temp monitor utilities only to find out that it was hovering around 87c on the CPU!! Then upon doing more research on this very site, I found that there is supposed to be a fan working, and clearly mine did not work at all!
I was so mad! So I contacted Ecost to return it and they tell me: "Dear Valued Customer,
Thank you for visiting eCOST.com.
We received the request for Return Authorization for the HP Mini 311-1037NR 1.60GHz Intel. Please be advised that we are in strict policy that should you find problems with the HP unit, DOA or defective, you are to contact the Manufacturer (HP) directly."
So I contacted HP and created a support ticket, they shipped me out an overnight fedex box that arrived the next morning, I thought great, this should be quick... I avidly check my Repair Status on HP and they say it will be returned on the 30th of April, only 6 days from when it was received. About 5 days in I notice that my status had not changed, so I called support up and they told me there is a delay on a part and 2 calls later and one request to bump it up to a Case Manager, they update my status to this: "Hewlett-Packard is awaiting the arrival of a part to complete your product repair.
Expected Delivery Date:05/14/2010"
THREE FRIGGIN WEEKS!?!? So today I finally talk to a Case Manager on the phone after returning her call, Nice lady named Jeanette or Jennifer (I think) tells me that there's nothing they can do in terms of shipping me out another refurb/new unit but she will talk to the service department to try and escalate the repair and let them know it is a high priority repair.
So now I'm sitting here, without my Mini, not even 1 hours worth of use, with 10 more days to go ALSO with the chance of it being delayed yet again...
This is ridiculous, how does HP techs miss the fact that the fan is not even working, what kind of half-assed diagnostics do they do???? And how is a simple 20 minute fan replacement job taking over 3 weeks to fix, all because of a backorder.
I really, really hope this case manager pulls through for me.
HP needs to really get their QC in check.
/end rant

*FINAL UPDATE!!*
Just got off the phone with Jennifer my case manager, who did an amazing job. I'm getting a brand new HP Mini 311-1037 spec for spec match as my old one send to me in a few days! It's confirmed, the 2 and a half week wait was worth it.
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Now I have an extra battery as well And a 1gb stick of DDR 1066 to sell (if anyone is interested)
Hp support was a little gruesome on the wait times, but in the end I am a happy satisfied customer. Thanks HP!

DC Power Jack part number Satellite M105-S3041

Greetings,
My Toshiba laptop (M105-S3041) seems to be having a lot of problems with the power.
My OEM Power adapter broke and i bought a replacement (non OEM) from ebay.
That has been working fine till about a month ago I started having problems charging my laptop.
I believe the power adapter is working fine (as the light on the adapter lights up) and I may be having a problem with my power jack.
I have been searching for the model / part number for the DC Power jack without any luck. Would someone please help me out with the correct model/part number, where to buy and the approximate price for it?
Secondly, does anyone know if the power jack is plug 'n' play or does it need to be soldered into the mother board?
I have been pretty good at dis-assembling the laptop and putting it back together (except for one damn screw that does not agree to come off, I will probably saw that guy off).
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Hi
Im not quite sure but I think the DC-in socket is soldered to motherboard.
In such case it would be tricky procedure in order to replace this.
But it seems that you are not 100% sure that this part malfunctions.
It could be also the AC adaptor issue as you said, you bought an not original part.
Its just a suggestion but I would try to replace the AC adaptor with an Toshiba recommended one before trying to disassemble the notebook and to replace the DC-in socket.
PS: All parts can be ordered from local Toshiba ASP!

Petition: Make the headphone jack problem's status publ

Dear CEO of Creative Labs [I still have to find out how to contact the CEO]:
I was very excited about buying your product, the Creative Nomad Zen Micro, as an alternati've to competitors such as Apple's iPod mini and the Rio Carbon. I was impressed by the numerous features, the looks, and the size of the player, which could fit into the palm of your hand.
Unfortunately, I came across a serious problem with the player that could have serious consuquences on my (and many other people's) buying descisions. There seems to be a defect in the headphone jack of the player, causing it to pop loose and make the sound intermittently come through only one of the headphones, in a few months or even a matter of days, making the player unusable.
Countless members of the Creative community in the forums on your website have gone through three to four Micros with this problem, as well as people commenting on the player at review websites such as Cnet. There have been numerous messages sent to customer support about this problem, but it has all been attributed to user error.
If you just take a look at the Creative forum, there are so many people with this problem that it can't possibly be a rare manufacturing defect, especially considering the fact that quite a few people have gone through 2 or 3 micros already, all with the same problem. We are not asking you to immediately fix the problem, we understand that it would probably entail a large and costly effort to do so. What we do want to know is that we want a public announcement of the problem, whether Creative has confirmed it or not, and what is being done/not being done about it, and perhaps customer tips about how to avoid it. There have been rumors that the headphone jack as been supposedly reinforced by a metal plate, and others... Many potential creative customers like such as me are left in the dark about what most forum users refer to as the "dreaded" headphone jack problem. We would like to know about it, what to do to avoid it, and whether or not something is being done/has been done to new products to prevent this problem from happening. Again, contacting support has not answered our questions.
If I, (and countless other potential customers), are uncertian about this problem, we might as well give up a few features like the FM tuner and buy and iPod mini or another competing product free of such a problem. We would very much appreciate it if you would publicly release information about this problem.
Please contact me at the address shown. [Yes, this IS a snail-mail letter] We are all looking forward to a reply. For more information, please refer to the petition here:
[http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=34476]
Sincerely,
The Creative Forum Community
Any suggestions/comments/corrections? (This is just a quick first draft) Please sign here for the petition. Also, you could post "testimonials" about your opinion on the headphone jack problem. I'm not expecting a reply from the CEO him/herself but I hope to get a better response than just an email to support.Message Edited by CreativeHead on 03-7-2005 02:03 PM

There are threads ongoing on similar topics. This is not a suitable topic for this forum.
I will pass on any comments from the other threads and original post in this one, but I'm closing this topic and any further petitions like this as it will just result in "Creative-bashing" and unproducti've comments.
Cat

Zen Micro w/ Headphone Jack Problem: RMA or n

Hi everyone,
I have a silver Zen Micro, and am currently experiencing this very annoying headphone jack problem where sound gets distorted depending on how I move the headphone jack. Additionally, my player turns on by itself occasionally when it's in my pocket-- I'm not really sure what kind of problem that is, but it's very fraustrating nonetheless.
I bought my player in late November, and it's already past the three month full warranty period, so I've been told that if I send it back for RMA, I will need to pay a $40 admininistrati've fee. Thing is, I'm a student in college, and don't have the money to pay for both shipping and repairs. And I don't really want to open my player up and risk damaging it either.
What do you think is the best course of action? Should I just send it back and pay $40? How reliable is the RMA process-- and what would happen if the same problem occurs again? Pay for shipping & repairs another time?!
Thanks,
Mark

Yes I totally agree with you man the problem is VERY annoying. This is my second Micro I got from Creative and it is having the same problem as the original one I bought and had to send in for 'repairs'... I'm not sure if I am still under the warranty but i dont want to go through the whole annoying process of doing the RMA stuff and possibly paying for the repairs. I just might do it myself... But the Mini is looking very nice right now.... :smileyvery-happy: Just joking.

HP mini 311 power jack problem

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