HP OfficeJet Pro 8630 and Web Services

I just purchased and installed the 8630.  Everything works fine except the web services.  I get a message that the printer is unable to connect to the server.  I checked the wireless network configuration and everthing is correct - gateway, mask, DNS.  I have restarted the printer several times.  What should I do?

ST2567
Welcome to the HP Community Forum.
Commentary
The service requires a really good connection to the Internet.   Perhaps if you are using the default connection structure, the setup is not sufficient for the task.  That does not mean your connection is incorrect, simply that another method that might provide a more robust means of connecting the printer to the remote print server. 
A more robust connection may mean a happier "web services" connection.
The following might help:
Add Device to Printer
See Section titled > Troubleshooting and Additional Help >>
        Sub-section > Web Services – The Nightmare “Cannot Connect”
I hope this helps.  I use the "static IP" and ISP DNS setup on my Officejet 8630.
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And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP. 
Kind Regards,
Dragon-Fur

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