HP offiicejet 6210 all-in-one

Since I have had Vista, and this occurs on a daily basis, sometimes multiple times in one day, I loose the installed printer.....alas when I try to print, there is nothing to select, therefore I have to manually install another.  Everytime I turn the printer off, it reinstalls.  When I shutdown Vista and restart/reboot, the printer reinstalls.  I had this printer with XP and never had any issues.  I have run the diagnostics via the HP website and have the latest drivers, etc   I never receive an error number/code.   Any ideas or do I just shoot Vista?  Thanks.
This question was solved.
View Solution.

Follow these steps and see if it resolves the issue:
1. Click on the start menu and in the Start Search field, type 'services.msc' and press the Enter button.
2. In the Services window, look for HP CUE Device Discovery Service, and double click on it.
3. You should see a button labelled 'STOP'. click on that button.
4. Above this, you should find something which says 'Startup Type'. Change that to 'Disabled'
5. Click on the 'Apply' button and close all windows.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

Similar Messages

  • 10.5.1 broke wireless printing to HP 6210 All In One

    That's my educated guess.
    I got a MacBook in Nov. last year. It came with 10.5 pre-installed.
    I disconnected my existing HP 6210 All In One from my wife's blueberry iMac and plugged it into the USB port on our Airport Express.
    Wireless printing worked two or three times. We don't print that much or that often. I was so excited that we could print wirelessly.
    At some point I installed to 10.5.1. Pretty soon actually. Probably less than a month after getting the computer. I'm almost 100% positive that it was AFTER that point that this problem started happening and I've installed 10.5.2 (which was supposed to fix wireless printing issues.) It's still happening. Here's what happens.
    • While connected to the Aiport Express, The printer shows up in the list or printers. Several times I've deleted it and re-added it since this problem started. It shows up as a BonJour printer and it's the only way one can add it. The Mac even picks the right driver.
    • System preferences shows the printer in the printer list, and it shows a green light next to it, and it says "Ready, Idle" (or something to that effect.)
    • I send a print order from say, Safari.
    • The print queue for the HP opens.
    • The print queue shows "Opening printer connection" and "Connecting" and it stays like that for a long time until the queue stops itself. The "Pause printer" button turns into "Resume".
    • If, while the print queue is trying to connect, one plugs in an Ethernet cable into the MacBook, the printer all of a sudden begins printing any and all print orders in the queue. Note that the Ethernet cable is connected to the same Ethernet hub as the Airport Express.
    • One could also send print orders while the Ethernet cable is connected, and this works just fine, but that's not the problem.
    • If, while the print queue is trying to connect, one plugs in the USB cable that is connected to the printer directly into the MacBook, this does absolutely nothing. The print queue just hangs.
    • I went to the HP website, and downloaded what appears to be a new set of drivers, and setup software. Installation went fine, BUT I could not "set up" the printer until I connected the USB cable that is connected to the printer directly into the MacBook. Again, that's not the problem.
    • The HP website also says that Mac OS X 10.5 has the necessary drivers and no installation is needed.
    • The HP website also has a page that lists instructions to set up an HP device on a Wireless network. The instructions involve making sure that the device is set up for wireless capabilities, and connecting to it via BonJour and some other stuff. I can't get very far into this process, because I've been over all the menu options on the printer itself and I can't see anything about wireless setup. I've also looked at the manual (PDF) and there's only one single occurrence of the word "wireless" and it has nothing to do with setup. I forget what it's about right now. It's on the second to last page or somewhere near the very end.
    • So that's where I am right now. New drivers, no printing. It worked with 10.5 and I strongly suspect that 10.5.1 broke it. And that 10.5.2 did not fix it at all.
    • I would like to test my theory by reverting to 10.5 but I've already had to re-install the OS once and recover from a backup once after re-formatting the internal HD. Better not mess with that.
    Any comments and/or questions that would help me fix this would be greatly appreciated.

    Good news. It appears to be fixed!
    Of all the things I've done, I'm convinced that what fixed it was resetting the printing system. A forum linked to from another place I posted this question mention that it helped others. I found how to reset the printing system in Leopard by searching for it online.
    I went to System Preferences > Print & Fax and right clicked on the left had sidebar. The contextual menu had the command "Reset Printing System". This warned me that it would delete all my printers. I said OK. Sure enough all my printers were gone.
    For good measure, did the following:
    - I re-installed the new HP software.
    - I re-set up the HP 6210 while connected directly through USB using the HP setup Assistant. This process adds the printer both as a printer and as a Fax in System Preferences > Print & Fax.
    - I opened the print queue and the utility and print a test page using this direct method.
    - I disconnected the HP 6210 from the computer and connected it to the Airport Express.
    - I went back to System Preferences > Print & Fax and clicked on the plus sign to add another printer
    - (additional note) In the resulting dialog box, I tried adding the printer as an IP printer (using the Airport Express' IP address) but for some reason could not find the right driver (I was looking for one with the term "OfficeJet"--more on that below). I picked a different driver knowingly and got a weird message about the software being incomplete. Sure enough, printing to this new printer added this way with the wrong driver did not work at all. I decided to try the OS's own automatic way to add the printer (see below).
    - In that same dialog window referenced above, I clicked on the leftmost icon (I think it says "Default") and the (at this point wireless) printer was already on the list as a BonJour printer. I made sure to give it a different name than the already added, direct USB connected (same) printer by adding the word "wireless" so in the printer list and print dialing windows and it's print queue it's called "HP OfficeJet 6200 Series wireless" as opposed to "HP OfficeJet 6200 Series" which is the original direct connected (same) printer. And the driver the OS picked automatically is "HP All In One 5.3.1" (as far I can remember--it could be something a little different).
    - I sent a print order from Safari, and boom! I started to print almost immediately! After about 5 minutes, I sent it again, and it printed again! Then I printed page one of an email from Mail, and it worked again!
    - So far so good. We'll see if this holds up.
    Thanks for all the comments, suggestions and links that helped me (apparently) solve this.

  • 6210 all-in-one -- prints fine on Win 7, but right side of horizontal page will not print.

    HP 6210 all-in-one installed now on Windows 7 and prints fine.  However, with landscape pages, will not print the right 1.5 inches of any NEW page I prepare, but pages prepared before on XP print fine.  I've tried all adjustments and it just doesn't make sense to me whta is going on.  HELP!!  

    I actually solved the problem myself by installing still another replacement set of print heads.
    Mary

  • How do i disassembl​e the printer hpofficeje​t 6210 all in one ( paperjam with glue paper - gluein)

    HP officejet 6210 all in one
    Paper jam with selff-stick paper. I can not remove it. I tore it apart while trying to remove it, and now I can no teven see the left over self-stick paper. I need to disaasemble the unit to remove this glue paper.
    Wher can I find tool or how do I diassemble it so I can remove the rest of the selfsticking paper.
    Thanks
    Charlie

    The main part of the output tray is not removable.  There are a few alternatives:  the input tray can be pulled partially open and the printed pages loaded in it - it should not be necessary to remove the input tray completely. The other possibility would be to just print using the automatic duplexer.  If you are printing on plain paper or index paper this should work, it would not be suitable for printing on the back side of photo paper.

  • Fax works-print doesnt on 6210 all-in-one

    I have an Officejet 6210 All-in-One.  I recently sent some faxes successfully, and could not use the printer immediately thereafter.  The fax is still working but there is an error message for scan copy or print  which says  NO CONNECTION--TURN ON CONNECT COMPUTER OR INSTALL/RUN DEVICE SOFTWARE    which I'm not savvy enough to understand or do.  Thanks, irret

    Hi can you navigate to the Start menu and then into HP and the HP Solution Center? From within that, select settings (probably on the lower right side of the HP Solution Center screen. In settings, click on Printer Settings where you can change the defaults for your printer.
    I am an HP employee.
    Feel free to provide Kudos if I have helped you!

  • Using Mac OS 10.6 to drive  HP officejet 6210 all-in-one

    Have Mac mini using Mac OS 10.6 and HP officejet 6210 all-in-one. Cannot get HP 6210 to print program from OS 10.6.Will Mac OS support HP 6210?

    Welcome to the Apple discussions.
    Have you downloaded the HP printer drivers for the 6210: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-76195-1 &lc=en&dlc=en&cc=us&os=219&product=421991&sw_lang=&key=null&site=null

  • Hp printer 6210 all in one won't print from computer

    My HP6210 all in one printer will not print from a computer that has Vista. My operating system is Windows. The printer worked fine with my old laptop which did not have Vista. However, soon as I connected my daughther's computer, which has Vista, it will not print. My computer no longer works so I need to use hers. What can I do to get it to work? Thank you,Beeky27

    Hi , Welcome to the HP Forums! I noticed that your HP Officejet 6210 will not print from your Windows Vista computer. I am happy to look into this for you! First, I would make sure that the full feature software and drivers are installed, by downloading it from this link: HP Full Feature Software and Drivers. Then I would run the HP Print and Scan Doctor, to make sure everything is working. We will start with these steps and go from there! Hope this helps!  “Please click the Thumbs up icon below to thank me for responding.”

  • HP Officejet 6210 All-in-One, print custom sized paper

    I need to print on  size 3 3/4 x 8 1/2 paper.  I click on custom size, then format the size, but it always reverts to 8 1/2 x 11.
    They suggested I go to the chooser to choose the Officejet 6210, but it is not one of the choices.  Is there another choice that would be compatible?  I'm on a deadline to print my daughter's wedding programs...any help would be appreciated!
    Is there something I could download to update my printer so it could print on this size paper?

    Yes, but it is hard to get working and only supports printing, not scanning.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP 6210 All in one-- Error: 0xb9000002 165:hw_interrupt

    What is this error ?   I tried shutting off the printer -- I cannot clear the message -- all the light are blinking --
    Can you help?

    Liisa,
    This article covers alphanumeric errors should help resolve the error you are getting:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&cc=us&dlc=en&lc=en
    Give the steps a try and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • Missing file after installing software for Officejet 6210 All-In-One printer.

    I got the following error message: "The file C:\{Program Files\HP\Digital Imaging\skins\oov1\skin.xml does not exist".  Can anyone tell me where to get the file and then how to download it?  Your help will be much appreciated.

    HI knewsomga,
    WIA is Windows Image Acquisition, it is a proprietary Microsoft driver model and application programming interface (API) for Microsoft Windows Me and later Windows operating systems that enables graphics software to communicate with imaging hardware such as scanners, digital cameras and Digital Video-equipment. - Source
     Please follow the instructions below.
    Please hold down the windows flag key and the R to open the Run box.
    Type services.msc and press Enter
    Locate Windows Image Acquisition (WIA)
    Right click and open Properties
    Stop the service from the General tab and then Start it again
    Verify that the Startup type is set to Automatic rather then manual
    Also, look for 'Shell Hardware Detection' in the list of services. If it is not enabled/started, make sure to enable/start the service, and make sure the Startup Type set as Automatically from its properties.
    Locate the 'Remote Procedure Call (RPC)' in the list of services. If it is not enabled/started, make sure to enable/start the service, and make sure the Startup Type set as Automatically as well.
    If the issue persist, the HP Print and Scan Dr might help, otherwise I suggest contacting Microsoft.
    Click here to download and run the utility > HP Print and Scan Doctor
    I hope this helps.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • How can I print from my ipad2 to my hp6210 all in one using printopia...I can see the list on my ipad2, I select the printer and say print but nothing happens.

    How can I print from my ipad2 to my hp 6210 all in one using printopia? I see my printer on my iPad, I select it and say print and nothing happens. The printer is connected to an older Mac with OS X 10.4.11 but I do have an imac in another room. I have trouble printing from the iMac to this printer also even tho share is on but the printer works fine with the old Mac it's connected to. My iPad has the latest iOS.

    A few things to consider.
    The computer Printopia is loaded on must be powered on and must be able to print on the printer that is being shared.  If the iMac is having problems printing to the printer it could indicate a problem with the share setup.

  • HP OfficeJet All-in-One Paper Jam

    I have been given to troubleshoot an OfficeJet 6210 All-in-One Printer/copier/fax machine.  It suffered a paper jam for its troubles.  I had cleared the jam from the machine and checked everywere else I could check freely without cracking it open.  I restarted it and it gave me the same error.  I finally had it do a partial reset to try and fix it.  What it gave me was the same error message.  Short of opening it up with a screwdriver and patience, what could potentially still keep giving me the error message after all steps have been taken to clear it and it failed?
    Daniel Ray Seelye

    @CAGY, take a look at this HP link on how to clear a jam.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • Trying to use HP All-In-One to scan with Airport.

    I just picked up an HP Officejet 6210 all-in-one. I got it set up and plugged into my Airport Extreme Basestation. I did a print test from my (wireless) MacBook and everything worked fine.
    Next I tried to open the scanning software. I kept getting a message saying there was no scanning device connected. Then I would plug the USB cable to the Officejet directly into my MacBook and everything worked fine.
    I chatted with an HP tech online and they said I would have to use HP's wireless router and get rid of the Airport Extreme to be able to do everything on the Officejet using wireless, and that by using the Aiport Extreme I would only be able to use the print functions and plug in directly whenever I wanted to scan or fax.
    This *****. Have any of you run into the same problem? Is there any way to use all of the features (printing, scanning and faxing) of the HP Officejet using the Airport Basestation?
    Thanks very much,
    Ted Vieira

    Can I scan using my all-in-one when it is connected to the USB port of an Airport Express or Airport Extreme Base Station?
    http://discussions.apple.com/thread.jspa?messageID=610763&#610763

  • What is the best way to scan using an HP All-in-One? (HP Office Jet 6210)

    I have a HP 6210 that I would like to use to scan into my Mac. When I needed to print to HP printers, I realized that I did not need additional drivers and could use CUPS (as I understand Linux printing stuff).
    Is there any way to scan without installing HP software? I am concerned about ending up with bloated software that consumes my CPU even when I do not need it. I know I am being suspicious even before installing the software linked to below, but then with HP I have had bad bloated software experiences.
    I hope some Mac experts know the answer
    (http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-57691-1 &lc=en&dlc=en&cc=us&lang=en&os=219&product=421991)

    This doesn't answer your question exactly, but still. I just got a HP J6480 all-in-one, and installed the HP software. I have to say that I'm impressed with the software. Previously, I have been very unhappy with HP software (for Windows) to the point of not wanting to buy HP again, but this software just works, and it does not use CPU when not in use. So, my recommendation would be to just install the HP software (probably similar to that of the J6480).

  • 6210 inkjet all in one

    A very small plastic piece in the back left side hinge broke. Now the lid will not close and the printer is inoperative. Can I get theis fixed? Or is it new printer time?

    Hello again pato_londres,
    I do apologize for that document I provided earlier. That is clearly not the one that I wanted to direct you to.
    Please  click on the following link for Fixing Print Quality Problems for the HP Photosmart Wireless e-All-in-One Printer Series (B110).
    I am confident this link will be the proper one to troubleshoot the issue at hand.
    Thanks again for your time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

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