HP Pavilion dv9925nr laptop unable to see DVD drive.

A friend of mine has this laptop that is unable to recognize CD or DVD
installed on this Laptop. This device doesn't show up in device manager
or BIOS setup at all. So how do I correct this problem? The laptop is
running Windows Vista home.
Thanks in advance
George H.

Try this. From Vista, got to this website:
http://support.microsoft.com/kb/314060
Go to the Resolution 2 and run the CD/DVD drive autofix tool. It will work online and try to correct some software issues that might be blocking the drive from working.
If that does not work post back and we can walk you through some other possible repairs and ultimately it may just be a bad drive that needs to be replaced. We can help with that, too.

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HP Pavilion dv9925nr laptop unable to see DVD drive.

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