HP Photosmart 7510 series printer (Printer not found)

My HP Photosmart 7510 printer was operating normal. Then when I tried to scan to the computer I got the following "The HP Photosmart series was not found." Then I received the following "The device you are trying to access has generated an error; Please ensure that the device has been properly confiqured." All of the other functions of my printer are working normally. It prints from the computer, it FAXs correctly (both transmitting and receiving) and copies. I have not made a changes to the system. What must I do to get the scanning function back?

Hello there! Welcome to the forums @trebor-340-ste ,
I saw your post about the scanning issue you are facing with your Photosmart 7510 and would like to try and help out! I thank you for letting me know you can copy and print!
Could you please respond with which OS you are running and I will research this for you.
In the meantime, please try a power reset and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly. If you are connected wireless on ethernet, also unplug your router for a minute before starting up the printer and computer.
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Thank you
R a i n b o w 7000I work on behalf of HP
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Hello dinger57 and welcome to the HP forums!
I understand since changing the black cartridge the black ink has not been printing. I'm sorry to hear this, but I will definitely do my best to lend a hand
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**MissTeriLynn**
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E-fax will not accept my registration and i am connected to the network. HP Photosmart 7510 series

HP Photosmart 7510 series
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Hello,
The first thing I would do is follow step six in this document to set a static IP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&cc=us&dlc=en&lc=en&product=4023246&tmp...
When it askes for DNS information, enter in Google's DNS. Preferred DNS = 8.8.8.8 Alt DNS = 8.8.4.4
If that does not help, if you could provide me with the following information it would help me out. First, who is your ISP( Internet Service Provider, i.e. Comcast, AT&T, Verizon, ect.)? Second, who is the maker of your router? Lastly, what is the model number and firmware version of your router?
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Hi cooper492, Thank you for your reply! Please try the following steps: Clean boot the computer. How to perform a clean boot in Windows.Uninstall the software. Uninstalling the Printer Software.Disable any Antivirus programs. Disable Antivirus software.Disable any firewall programs. Windows Firewall from start to finish.Create a new user account. Managing User Accounts and Logins (Windows 8).Reinstall using the HP Printer Install Wizard for Windows. Let's see what happens! Hope this works! “Please click the Thumbs up icon below to thank me for responding.”

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Hi,
Try rebooting your router by unplugging its power for 30 seconds.
Once the router is up make sure to reboot the printer as well.
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Click the Apple menu, and then click System Preferences .
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Regards,
Shlomi
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Photosmart 7510 no yellow print

The yellow is not printing.

Hi Nertz,
Welcome to the HP Forums!
I see that your HP Photosmart 7510 is not printing yellow, and I am happy to help you with this printing issue!
For further assistance, I will need to know:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
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If the printer is able to make copies by itself.
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I work on behalf of HP
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Hope this helps, have a great day!!
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Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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Hello,
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Hi,
For Windows 7 and Windows 8 machine, please keep the printer connected, download and run the following tool:
http://ftp.hp.com/pub/softlib/software12/COL50403/mp-122330-1/hppiw.exe
Can you see HP Scan when click Start (Windows 7) ?
Regards.
BH
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I am not an employee of HP, I am a volunteer posting here on my own time.
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Message Edited by EmClark on 05-19-2009 10:42 AM
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see
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HP Photosmart 7510 series printer (Printer not found)

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