HPDeskjet2050All-in-One2050j510. won't print anything except location and date.

Installed my HPDeskjet2050All-in-Onej510. Worked fine until I noticed an icon on my screen and it said Dell imaging toolbox(used to have a Dell)don't have a Dell anymore so I deleted the icon. My printer hasn't printed since except to print location(I think) and date at the bottom of whatever I'm trying to print. What did I delete and can I get it back? I have emptied my wastebasket or whatever it's called. I'm not computer literate so instructions will need to be simple. Can't afford repairman. Am on fixed income.

It sounds like you need to uninstall the Dell drivers/software from your computer. Disconnect the HP printer first. Then go into the Windows control panel, then Programs/Programs and Features (depends on which version of Windows that you have) and find the Dell items listed. Now, as long as this is not a Dell computer, and you don't have any other Dell devices connected, then select all the Dell items, one at a time and select Uninstall. Once that is done, restart your computer, and perform the normal installation of the HP printer. You shouldn't see anything with the Dell imaging toolbox anymore.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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