HT1212 i forgot my password to my new 5s phone and i got locked out and it says iphone disabled connect to itunes i tried to reset it but it didnt work
i forgot my password to my new gold 5s iphone got it 2 days ago. i got locked out after trying mant codes i did one very fast and got in i tried to change the password but i forgot it again! i got locked out again and it says iphone is disable connect to itunes.i tried to reset my phone but i didnt work.
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Similar Messages
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HI,
I HAVE AN IPHONE4, I CHANGED MY PASSCODE BUT FORGOT WHAT IT WAS THE NEXT DAY, AFTER SEVERAL ATTEMPTS TO UNLOCK MY PHONE BECAM DISABLED AND SAYING IPHONE DISABLED CONNECT TO ITUNES, HOWEVER MY PHONE ISNT SYNCED TO ITUNES NOR A COMPUTER, PLEASE TELL ME WHAT DO I DO AND HOW TO REGAIN ACCESS TO MY PHONE?You will have to put your phone into recovery mode and restore the phone as new. Since you don't have a back up, you will lose all the data on your phone but you will be able to use it again.
Use this article iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212?viewlocale=en_US
Good luck! -
My daughter has managed to forget her new passcode and now it says iphone disabled connect to itunes, but it wont let me....help!
Hi there esbrewer,
You may find the troubleshooting steps in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
If the device is not being recognized in iTunes, take a look at the article below for some additional troubleshooting steps.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
Entered apasscode and forgot what it is. and now it says iphone disabled connect to itunes.. and when i connect it to itunes it tells me please enter the passcode for your iphone and connect it to itunes.. I dont know what to do now..
iOS: Forgot passcode or device disabled - Apple Support
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i bought they phone from a friend. it says disabled. i brought it to the phone company but they cant restore it. anyways i can restore it at home? it has a passcode on it do i have no clue. i need help!
You are trying to restore from a backup. You need to search on how to put the phone into DFU mode to restore it without using the password. Google is your friend there.
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Ckian Trishan's ipad is disabled.it say's "ipad is disabled. connect to itunes." i did the suggested steps but it doesn't work. what shall i do?
If those steps didn't work then you will need to try Recovery Mode.
Read this: http://support.apple.com/kb/ht1808 -
HT1212 iPhone disabled - Connect to itunes. Tried everything!
My iphone keeps saying "iPhone is disabled, connect to itunes". Im not using the computer that i last synced on, so ive been taking the steps to put itno recovery mode. It starts doing it then stops and a message pops up saying that i need to enter the passcode. PLEASE HELP.
It sounds like you have not successfully entered recovery mode.
There are two more things to try. If the first thing you try fails, try the next.
Two Button Reset.
This is the least likely to result in loss of data. Read that again, especially the phrase "least likley."
Unplug the iPhone from the computer.
Press and hold both the home and the sleep/wake buttons (ignore the red slider) until you see the silver Apple logo.
When you see the logo, let both buttons go.
If this worked, you should see an icon instructing you to connect to iTunes. My guess is that the reset did not work.
DFU RestoreT
This will very likley result in loss of data.
Plug the iPhone into the computer.
Ensure that it is running the latest version of iTunes and that it has access to the internet.
Press and hold both the home and sleep/wake buttons for exactly eight seconds.
Release only the sleep/wake button but continue to hold the home button for another five seconds.
Let go of the home button, then look at the computer screen for an instructional popup.
The popup should say "iTunes has detected a device in recovery mode. . .(etc)" Click accept to all boxes and let iTunes download and install all of the latest device Firmware and Software.
If no popup appears, repeat the above DFU instructions. If you 've never done a DFU, it may take about three attempts to get the timing right. -
my itunes says it can not sync my ipod touch key in password on the device but my ipod touch says ipod disabled connect to itunes and doesnt give a option for my password how do I unlock my ipod
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
My new ipod says ipod disabled connect to itunes what is that
my new ipod says ipod disabled connect to itunes what do i do
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I have Photoshop and Elements 9, and im getting a new computer. I would like to put them on the new one. I tried my serial number but it didnt work. I dont know what to do?
Error "The serial number is not valid for this product" | Creative Suite
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i got my kids a ipod touch for xmas and they keeped changeing the password on it and now its saying ipod disabled connect to itunes but its not working still please help
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have not used my Apple TV in a few years, and just got it out of the bag to use on a new TV. I connected it up to power and with an HDMI cable toTV. It attempts to set date and time and cannot. I cannot get the remote to interact with the box also. Could it be something as simple as needing a new battery?
Hi kybriar,
Thanks for using Apple Support Communities. This article has steps you can take to troubleshoot the remote itself:
Troubleshooting the Apple Remote
http://support.apple.com/kb/ht1722
For the issue of setting the date and time, these articles may help:
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Reset Apple TV by unplugging it from the power outlet, waiting about five seconds, then plugging it in again.
Power off your TV, wait five seconds, then power it back on.
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connectionshttp://support.apple.com/kb/TS4546
Ensure that Apple TV is within range of your Wi-Fi router or base station.
Confirm that your Wi-Fi router and cable/DSL modem are connected to power and turned on.
Make sure other devices (computers, iPhone, iPad, for example) are able to connect to the Wi-Fi network and access the Internet.
Check your Wi-Fi network settings on Apple TV:
Select Settings > General > Network > Wi-Fi and press the center button on the remote to display nearby networks.
Choose your Wi-Fi network from the list.
If your Wi-Fi network uses a password, make sure you are entering it correctly.
Restart your Apple TV by selecting Settings > General > Restart.
Try restarting your Wi-Fi router or modem by turning it off and then on again.
If possible, connect an Ethernet cable and verify your Internet connection. If you can connect to the Internet using an Ethernet connection, verify that your Apple TV is using the latest software by selecting Settings > General > Software Update. If your Apple TV can be updated, install the update and then try the steps again.
Cheers,
- Ari -
I am locked out of my iphone. I changed the password and it still wont work. I changed it again and it is now disabled. I do not use itunes, icloud. How can I get into my iphone? I have changed my password and its not working. how can I start over?
Follow the instructions in this support document. http://support.apple.com/kb/ht1212
Without a backup, the use of iTunes or the use of iCloud, your only choice is to restore the device as new to remove the passcode. -
I just purchased a new i phone 5. when i go to connect with my laptop it says 'failed to connect to sync services, try again later' it shows my phone, and i can see my app screens, however it wont let me sync, back up or make changes. this is my first apple product, any help would be greatly appreciated.
Hello there, load dogg.
The following Knowledge Base article provides some in-depth steps to help troubleshoot the issue you are descibing:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/ts2690
Thanks for reaching out to Apple Support Communities for answers to your question.
Cheers,
Pedro D. -
I am locked out of my phone. it is asking me for a VM password. cant enter anything and cant shut my phone off either...
2. you can reset the passcode by contacting your phone carrier. usually means you have a voicemail.
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