HT1498 we have rented and purchased movies to use but cannot get them to play - just says loading error try again later. Does anybody know what we are doing wrong?
we have rented and purchased movies to use but cannot get them to play - just says loading error try again later. Does anybody know what we are doing wrong? We have managed to get it to work a couple of times but that is all
Welcome to the Apple Community Tarskforce.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Sources of Interference
Wifi Diagnostic Software (for Mac users)
Similar Messages
-
hello. my ive been trying to restore my ipod touch 4th gen because it was frozen on the apple logo. i got it to go to the connect to itunes image. i plugged it into my computer to try and restore. i open itunes and it says "you must restore this ipod to use itunes". i click ok and then i accept the terms. after that it shows that it will take 41 mins to restore, but then it says "we connot restore this, there was a problem. it also says to check your network connections or try again" my network connetions are on and its still not working! please help
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.
-
created a movie in IMOVIE and transferred it to dvd but cannot get it to play on my dvd player. i downloaded the free Burn program since i don't have idvd on my new mac the dvd comes up disk error or cannot read. I am using a dvd-r dvd and my dvd player says that it uses this type of dvd. Any suggestions. I spoke to an Apple Support person who helped me burn the dvd but it still didn't work...help???
There's a difference between a data DVD, and a DVD-Video. I believe you made a data DVD, which can't be played in a video player. The Burn feature of the Finder can't author a DVD-V, just data discs.
I assume you made a Project, and put clips from your Event Library into the Project. But then, how did you output your Project, using the SHARE menu?
When I pull down iMovie '11s SHARE menu, "iDVD..." is one of the options. It's the job of iDVD to make the menu that appears when you insert a DVD into your player (that says the title, and chapters, and extras, etc.). You need software that will made a DVD-V disc. Lacking that, you might be able to go to Share/Export Movie... or Share/Export using QuickTime... to get your video into a format that software like Roxio's Toast could burn. -
Keep receiving down load error try again later, when I try to download some previous music purchases for my new iphone
Hello JaseW,
The following article provides a number of steps which can help get your downloads moving again.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I have Apple TV v.2.0. Recently-when I'm watching TV shows or movies from iTunes-the video suddenly stops and the following message appears on screen: iTunes not available. Please try again later. What can I do to fix this? I've been using Apple TV for more than 5yrs, and I've never had this issue until recently.
Hi timsamt,
I'm sorry to hear you are having issues with your Apple TV. From what I gather from your description (intermittent issue, occurs with iTunes content, no specific pattern), it sounds like it may be some sort of intermittent network connectivity issue. If that is the case, you may find the troubleshooting steps outlined in the following articles helpful:
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections - Apple Support
Switch between wired and wireless networks on your Apple TV - Apple Support
Regards,
- Brenden -
I have rented a movie from iTunes, but cannot get it to play
The film has downloaded, and on the picture of the film title, there is the word "play" with an arrow. When I click on the word play, nothing happens. I have iTunes 10.5, and iTunes has been happy as a clam, and I can listen to music and audio books...but I cannot play this film!
I appreciate any advice anyone can give!
Thanks,
ShirleyShould be under Library>Movies. Try searching for it in the Movie section.
-
Have tried to purchase an album today but cannot get it to download. what am I doing wrong
Have tried to purchase an Ed Sheeran Cd today and thought My payment had gone through but cannot download the album to my Desktop. What am I doing wrong (in simple terms)
LorraineDoes it show on your account's purchase history : See your purchase history in the iTunes Store ? If not then you are sure that the purchase went through, it's not just a temporary store holding charge on your credit card : iTunes Store & Mac App Store: About payment card authorization holds.
If it does show then try the Store > Check For Available Downloads menu option on your computer's iTunes and see if that downloads it, or go to the Purchased link under Quick Links on the right-hand side of the iTunes store homepage and see if it shows there for downloading. -
Movies in Itunes but cannot get them onto ipod
Ok i have my movies i want to put on my Ipod and they are in Itunes under movies but i cannot drag them to my Ipod if anyone could help that would be great. Thanks
I'm far from being a newbie with computers and digital toys and I'm also having this problem. From my first experience with trying to retrieve a disc from a power mac to now, trying to accomplish what should be a simple task on an ipod which everybody seems to have. I'm not impressed with apple. I think everybody is dazzled with the shiny pretty looks and they can't see beyond that. User friendly my @$$
-
HT203167 Movie rentals downloaded but cannot get them on iPad?
I am having trouble getting movie to show up on iPad. It shows as downloaded and I moved it to iPad on computer but video on iPad is black.
What is wrong? ThanksHi..
Try re downloading the movie directly on the iPad ...
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I rented a movie on my Apple TV through iTunes. It shows that I rented it, but when I go to play it it there was an error, try again later. I have tried later, and later over days but get the same message! everything else plays, why not the movie (Maze Runner)?
What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet -
I've rented an SD movie from iTunes but cannot download it as I normally do to my iPad 2. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time". I have been billed by iTunes. What next?
Hi, Kenny.
Thank you for visiting Apple Support Communities.
There are a couple things that I would recommend trying. Try closing all open applications and power cycle the device. Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below. If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in. Be sure to test downloading an application after each step.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H. -
I recently upgraded to iOS 7.0.3 and now my iPhone 4S will only sync purchased music to my phone from iTunes. Help! I have TONS of music that I have bought and burned to my computer, but cannot listen to it on my iPhone. This seems ridiculous!
Also, it's taking FOREVER (over an hour) to sync my iPhone to iTunes...
-
I have numbers and pages on my iPhone but cannot seem to transfer them to the mac I purchased today ? Are they formatted for the iPhone only ? They appear to be downloaded but I cannot find them on the MAC - where should I look ?
Welcome to the Apple community.
The apps you have purchased for your mobile device will not work on a computer. You will need to download the appropriate versions on your Mac from the Mac apps store. -
Purchased music from I-tunes will no longer play when I hit play. The message "music file cannot be located" pops up and then takes me to some other file system. Does anybody know what to do? I have already tried to make sure that my Itunes player is default and that is not the problem.
Help!You get this message because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible or the drive letter has changed.
Do any of these aply to you? -
I bought my iphone 5s a week before and now its volume "up" button is not working when pressed.Does anybody know what to do to make it work?I have a one year warranty.Should i give it to apple retail shop or is there any way to solve this problem?
IF it is a manufacturing defect and you bought the device from Apple or an authorized Apple retailer, then take it into Apple.
Maybe you are looking for
-
Creation of sales order wrt. scheduling agreement
how to create a sales order wrt. a scheduling agreement?how to maintain copy control anubrota
-
DB adapter calling stored procedure and change database schema
Hello, when I create DB adapter which call stored procedure I find that is reference to DB schema in JCA file. Other DB adapter operation (select, insert, delete) store only connection-factory location. What happend when I move procedure to another D
-
I know this package has been out of date for the longest time now and I adopted it the other day in hopes of just getting it to work with some simple updates. Well I have had no such luck with it being an easy fix. Right now I am just kinda messing w
-
The older version of bonjour cannot be removed- help
I can't update ITunes because of this issue. I know that this has been an ongoing issue for XP users for several years. Ive tried all suggestions without success. Bonjour doesn't show up in file search or task manager. I downloaded the windows cle
-
Adobe Story Script Suddenly lost the update?
Hello, I've been working on a script in Adobe Story (in my browser) for a few days and I went back to work on it today after working on it last night, and it went from 16 pages, to 6. Someone PLEASE help me! Thanks!