HT1600 Im not able to access itunes movies or netflix. it just keeps circling and can't purchase a movie. Any suggestions?

any help regarding itunes and apple TV not able to access tonight. cursor keeps circling on screen so cannot purchase a movie. Any suggestions?

Check speed using speedtest.net
Check for interference using istumbler or netstumbler
Male sure you are using ISPs DNS (settings- network- configure DNS - automatic )

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I am trying to purch music on iTunes but for whatever reason it keeps prompting to upgrade to iTunes10. so when i download I am still not able to access iTunes store to purchase music

I am trying to purch music on iTunes but for whatever reason it keeps prompting to upgrade to iTunes10. so when i download I am still not able to access iTunes store to purchase music

Thank you so much. I would never have found it on my own. And, best of all--it works great!!!
Again, thank you, thank you.
best,
gt

After a rescent update on my ipad 3 Ican no longer connect to my pc with WIFI. I have tried resetting ipad and itunes but nothing works. Talked to support and they were no help. Any suggestions?

After a rescent update on my ipad 3 I can no longer connect to my pc with WIFI. I have tried resetting ipad and itunes but nothing works. Talked to support and they were no help. Any suggestions?

What error do you get if any?
Have you tried connecting to another network besides your own?
Do you use DHCP on your router or static IP address?

MY computer crashed and I had to reload the operating system. I had purchased the export PDF. However, I had not back up since my purchase. The export no longer works, it just keeps circling and the message acts like it is doing it but it circles and

MY computer crashed and I had to reload the operating system. I had purchased the export PDF. However, I had not back up since my purchase and it is my understanding that this software is not stored on my computer. The export no longer works, it just keeps circling and the message acts like it is doing it but it circles and never completes. Msg says "uploading file to adobe exportPDF online"

Hi lisa99vano,
I'm sorry that your computer crashed. That's the worst. But, it shouldn't have affected ExportPDF, since that is an online service (provided you're using a supported web browser, and there's no firewall or proxy preventing ExportPDF from uploading). First, please make sure that you're using a supported web browser: http://www.adobe.com/acom/systemreqs/
Next, I think we should consider the file that you're trying to convert. How big is it? Had you tried converting it before the crash? Does it contain both text and graphics? Do other files convert without issue?
I look forward to hearing back from you with some specifics about the file.
Best,
Sara

Mac and iPad connect to wifi, iPhone will not. I have tried all resets besides the full erase reset and nothing seems to work. Any suggestions?

Mac and iPad connect to wifi, iPhone will not. I have tried all resets besides the "erase all contents and settings" and nothing seems to work. Any suggestions?

http://support.apple.com/kb/HT1414
I would honestly try this. It is how to restore your phone and see if it works.

I am not able to access Itunes from I movie

I cant see or access I tunes from I movie. Nor I photo. I am not able to add music or photos to my movie. What can be happening?

Temporarily disable any security software on the computer and try again.
If it works, contact whomever supports the security software for assistance on configuring it to not interfere with iTunes.

I am not able to access itunes store since updating to 10.4

Hi Guys,
I have updated to itunes 10.4 and cannot access the itunes store on my laptop, when i first switch on my laptop it generates a message box which states " The Procedure Entry Point xmlTextReaderConstName could not be located in the dynamic link library libxml2.dll." and I dont know what this is ??
can you help sort this out for me please Kind regards Richard.

What is happening when you try to access the store? We need more info. And how are you trying to access the store? The App Store app on the ipad? Have you tried through itunes on a computer?

I get the information while syncronize my iPhone "Not able to open ITunes error libobjc.i386.a.dll is missing" who can help me?

i get the information while syncronize my iPhone "Not able to open ITunes

Hi Coreenfrombc,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden

HT1386 After updating my Iphone 4s with the new software, my phone will not show up in Itunes. I have tried several things but nothing works. Does anyone have any suggestions?

Help! I have recently updated the software on my Iphone 4s and now my Iphone will not show up in Itunes. Can anyone please help! I am very frustrated, I have tried several things but I cannot get it to show up

Double check the version of iTunes on your computer. You must have iTunes 11.1 or later.

Problem syncing music from itunes to ipod... error message says songs can't be found. Any suggestions?

any suggestions?

That means iTunes can no longer locate the track in the specified location. See this article for more information on locating lost tracks and downloads.
iTunes: Finding lost media and downloads
B-rock

Not able to access iTunes Store or App Store.

I recently replaced my HDD in my MacBook after the original failed completely. I ended up having to take the computer to the Apple store so they could format the drive and install OSX for me. After sucessfully restoring my backup to my MacBook this past Sunday I have noticed that I am unable to access the iTunes Store and also cannot access the App Store. When I try to access the iTunes store I am getting an unknown error -1202. When I try to access the App Store its saying "Cannot connect to the app store. An internet connection is required" I have been reading up on this issue here on the community. I've tried multiple things and nothing seems to be working. I am having no issue with any other app that uses the internet connection. If someone could please help. I have another appointment with the apple store but I fear they may charge $$ me this time.

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

Not able to access iTunes account

Two problems. First of all my ipod touch will not download apps. Everytime I press the install button in the app store the message asking for the itunes account password does not show up. What does happen is it puts the app on the screen and it says waiting. It does not change to say loading or installing and it stays that way. I have had this ipod for 2 days and the first day it was downloading apps perfectly. After this happened I signed out of the account on the ipod and I tryed to sign back in but that would not work anymore. My second problem is that in itunes on my computer I cannot log into my account. The wierd thing is that my brother has an ipod touch of his own and itunes on his own user account on the same computer and he has no problems with his itunes or his itouch. After this I called Apple and I spent 45 minutes on the phone with a representative trying to solve the problem but everything we tryed didn't work. He told me to remove Norton Anti-virus to see if that would solve the problem but i didn't want to remove it because of all the settings that i had saved on it. Next I had a chat with a norton representative and after taking control of my computer and trying to fix it himself he said that it was an issue to do with Apple. In the end I decided that I would take the ipod into an apple store to get fixed or replaced but i still need help getting onto my itunes account on my PC. Can anyone PLEASE HELP!!!!!!!!!!!!!!

well now my iphone will download new app but only after i downloaded an alreaddy bought app.
my pc is still having this insane "time-out" problem
i think its becouse the new iphone 4.2 software the servers are jammed up.
well i hope its over by the end of the day.
or else.... (grump)
P.S. did you know driver(TM) is free for download today!
Message was edited by: Pieter van Vonderen

I purchased iTunes $15 card at Dollar Store. I recall entering the code somewhere but was not able to access iTunes . What can I do to get the card added to my Apple store account .

I have misplaced the card or accidentally threw it away! I recall entering the code on back somewhere in my apple store app. Is there a way to find out if I did it right? If I did not do it correctly can u help me? Pleeeease!!

Launch the App store or iTunes store...scroll all the way to the bottom...your Apple ID & any credit balance will be displayed. If not there, & you no longer have the card, don't waste your time contacting iTunes support, as there is nothing they can do for you.
You can also login to iTunes on your computer, & any credit balance will be displayed next to your Apple ID.

Recently my Iphone 5 was stolen in India. I 'Erased' my phone from find my phone app and so now i am not able to access 'locate my phone' option in that app. How can i do that?

Another thing that happened recently is someone tried to reset the password of my Apple ID. Since i have erased my phone, will the thief be still able to use the phone? If i remove my phone from my Apple account will he be able to use it then?
Note: I didnt have 'Find my phone' app installed when the phone was stolen. Don't know if needs to be explicitly installed for it to work.

If your iPhone, iPad, or iPod touch is lost or stolen

I'm not able to download Itunes. I keep getting this Apple Software Update message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your package vendor"

Not able to access Itunes store anymore. Just quit working for no reason. I've tried deleting Itunes and related components from the Control Panel, but when I try to remove Apple Software Update, I get a message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor". Not sure what this message means. Am I suppose to contact Apple ? What is meant by package vendor ?

Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait

HT1600 Im not able to access itunes movies or netflix. it just keeps circling and can't purchase a movie. Any suggestions?

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