HT1657 Rentals won't play

I've downloaded my rentals. I'e downloaded several before and viewed them with no issues. But know, they won't play at all and I get a 'Try again later' messgae.
An ideas?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

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HT1657 My rentall won't play. It says: We could not complete your iTunes Store request. An unknown error occured (-42110). How do I get it to play?

My rentall won't play. It says: We could not complete your iTunes Store request. An unknown error occured (-42110). How do I get it to play? I've tried it many different times and it just won't work.

I'd try the following document with that one, susanna:
iTunes Store: Error message 3001, -42110, or 5103 when downloading movie rental

ITunes rental won't play on new computer

I rented a movie three weeks ago. Last week, I bought a new-to-me (used) computer and transferred all my content to the new machine. I have purchased iTunes Match, and all my books and music and almost everything works. But when I tried to play my rented movie on the new computer, I got a message saying it wasn't authorized to play on this computer. It's the same Apple ID and all my other content works on the new machine.
Brilliant me, I thought I would just delete it and download it again since I haven't watched it. Now it's just gone.
Any ideas? I have another rented movie still in my rentals folder, but it won't play either.
Christine Kling

Yes, I am getting the exact same message. It says:
Could not play the rental “The Cove” because it is authorized to play on another computer or device.
Christine

HT1390 Rental won't play

Rented movies or purchased videos won't play. Locks up iTunes. Have uninstalled/reinstalled iTunes & Quicktime. Have deauthorized and re-authorized computer. No change. Any ideas????

The same has happens to me ...... Any help ?

Rental won't play on second computer

Hello,
I just tried to download a rental film on my laptop and after a minute it crashed and won't download. It keeps giving me the error (-50). I logged onto my other laptop and it allowed me to download the film onto there. It's fully downloaded and I clicked to watch it however it says 'authorised to play on another computer or device' and won't let me watch it.
How do I fix this? I can't download it on the initial computer and can't watch it on the second!! Grrrrr

Yes, I am getting the exact same message. It says:
Could not play the rental “The Cove” because it is authorized to play on another computer or device.
Christine

Movie rental won't play and doesn't show in library (not in video app)

I've downloaded the movie successfully. It is not in my iTunes library but when I search using Finder, it says that it is there? (location says iTunes/iTunes Media/Movies/TITLE) When I click to watch via the route file in finder, it rediects to iTunes movie folder but doesn't play and it still isn't on the list.
As it's a rental I'm sure that this will still be considered that I have started viewing so it will expire in 24 hours.
Any way to fix this and to 'reset' this so I can watch it and not have my rental period finished?
Thanks

If you are in the states, you may be able to re-download for free. The file may be corrupted.

Rental won't play

Downloaded a rental movie on my MacBook Air.
Download completed. But when I try to play, it errors:
We could not complete your iTunes Store request.
An unknown error occured (-42110).
There was an error in the iTunes Store. Please try again later.
Gee. Not sure what it means by trying again later. Try playing it later? Delete it and try downloading it again later?
What's the best route to watching the movie, or ensuring I don't pay for a movie I didn't watch?
Any help would be welcomed.

Okay, fixed.
The solution was to delete the iTunes SC Info folder and reboot, as described in this article:
http://support.apple.com/kb/TS1389

My iTunes movie rentals won't play. How can I fix this?

I've been able to purchase and download iTunes movie rentals. However, when I click 'play' iTunes attempts to play the movie but it doesn't start. I don't get a playback window only the movie title in the 'play' pane. The counter does not run.
Can this be fixed? Is it a bug in 10.7.5 or iTunes?

Did you try to connect in recovery mode, explained in this article?
iOS: Recovery mode

My rental won't play on the computer that I just purchased it with

First off, I bought the rental. I usually start watching them while it downloads, which has always been fine. Tonight I was about to do the same when it kept on telling me that it's authorised on another computer, but I clearly purchased it on this. Then I decided a good old restart might do something, and when I turned it back on it downloads, but when I try and play it doesn't. Any ideas on where I'm going wrong?

First off, I bought the rental. I usually start watching them while it downloads, which has always been fine. Tonight I was about to do the same when it kept on telling me that it's authorised on another computer, but I clearly purchased it on this. Then I decided a good old restart might do something, and when I turned it back on it downloads, but when I try and play it doesn't. Any ideas on where I'm going wrong?

Rental won't play - no error just black screen

What do I do?

I rented a movie last week and am having the exact same issue. I sent a support question thru the iTunes store and all I got back was a reply saying they would give me a refund, but no help at all with the problem.
I ended up moving the rental to my iPhone and watching it lying in bed so I wouldn't have to end up going thru the whole process again.
I sent a reply tonight telling them that I don't care about the refund, I just want some feedback on the problem so I know I can rent movies in the future.
Trust me, I was this close to driving to Blockbuster to go get the exact movie that wasn't working!! Is it wrong to hope that more people are having this issue so it will actually be looked at by Apple?

Movie rental won't play, says operation cannot be completed

Hi, I've rented a movie from iTunes and watched it once, it said I had 48 hours until it expires and I thought I could watch it again? But now when I go to play it, it comes up with an error "operation cannot be completed" and will not play. Does anyone know what I can do? Thanks

If you are in the states, you may be able to re-download for free. The file may be corrupted.

Itune rentals won't play on Apple TV

all updates have been done on my iPad 2 and Apple TV. Can log in and it shows my Apple ID and lists it in computers. When I scroll down to rentals though, it doesn't show my movie there? What else can I try to do to be able to watch my movie? It is connected to our wifi and shows a good signal. I've turned on family sharing on my iPad. Sharing is also turned on in iTunes on my computer. At a loss and look forward to some wisdom from others. Tha

Sal5 wrote:
......... I noted a similar post was advised to reauthorize ATV but I don't know what that means.
The poster likely meant that you should reauthorise your computer which is used as a primary library for the tv.
(Please excuse my unsupported nomenclature)

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I started watching a rental movieon my ipad this morning on a plane. It's been less than 24 hours, but the rental won't play. It opens up and then says "cannot open". How do I fix this? If it's an account thing, my room at the hotel will charge me for a 2nd device, so I need to take it elsewhere to get a wifi signal. This is an ipad 2 and I've never had this happen before. It is within the 24 hours after I started watching it and I really do want to finish the film before it expires tomorrow.
I've tried restarting the app. I've done a hard reset twice. What should I try now? (The movie was downloaded directly onto the ipad; it was not transfered via itunes.)

Un-sync all your music to remove it from the device, then restart (hold down the home button along with the sleep/wake button until you see the apple, then let go). Now re-sync your music.

HT1657 Downloaded 2 rentals and they won't play. They ask if I would like to begin the rental period, I say yes and it takes me to the dvd screen, but does not play. I hit play, fast forward, skip chapters and nothing.

Downloaded 2 rentals and they won't play. They ask if I would like to begin the rental period, I say yes and it takes me to the dvd screen, but does not play. I hit play, fast forward, skip chapters and nothing.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

HT1657 my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?

my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?

Hi there kirk279,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W.

HT1657 Rentals won't play

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