HT1657 What happens if I rent a movie an only watch the first 5 seconds will I still only get it for 48 hours or 30 days?

Please answer. I did not mean to start watching my movie that I rented but it started by accident and I only watched 5 seconds of it. will i still have 30 days or only 48 hours to watch it.

48 hours after the first frame played.

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HT1657 What happens if I rent a movie and later want to buy it in terms of price?

I recently bought the apple TV and paid for some movies, but I wonder if I rent a movie and later want to buy it will the price be different (lower) or do I have to pay full price and end up paying more.

You have to buy the movie at full price

HT1657 What happens when you rent movies and they don't play? How come that question is not on the list?

What happens when you rent movies and they don't play and you tried getting credit for it? I rented two movies which they were very very old movies in black & white and they both don't play. I never had this problem before even when downloading videos. Now how can I get credit for it? I contact itunes a number of times and no one has done nothing as of yet. Itunes also asked me for my order number which I sent them but still no credit.

Great question MommaBof4! This is actually something that can be completed. VZW does have the option to turn this feature on or off based upon the users request. If you would like to update this feature on your device please give us a call by dialing *611 send from your VZW device, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

HT1657 What happens when you've purchased movies and your iPad had to be restored and it wipes out anything u rented u haven't had a chance to watch

What happens when your iPad crashes,and had to be restored and lost movies I rented that I didn't get to watch,and are gone after the apples tore restored iPad

You can try contacting iTunes support and see if they will grant you a re-download of them : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1657 What happens if my rented movie just stops in the middle? Can I re download it free of charge?

2 of my rented movies just stopped in the middle of the movie. Is it possible to redown load them free of charge? If not what other recourse is there for movies that do not down load properly?

If it's not playing properly then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.

I have 3 consecutive movie clips that I am trying to drop into the drop zone but it only recognizes the first one and only produces the firts one in a DVD. How can I drop all three movie clips into one drop zone

On IDVD, I have 3 consecutive movie clips that I am trying to drop into the drop zone to create a DVD but it only recognizes the first one I dropped and only produced the first one in a DVD. How can I drop all three movie clips into one drop zone.

I have had some luck doing the following: Export each clip from imovie as a quicktime clip. Open iDVD and create a new project. Import a few stills into iDVD and then click on the button that gets created to get into the screen where the individual slides appear. Drag each quicktime into that screen and arrange in the order you want. You can then delete the stills. The button that appeared when you dropped in the stills will launch a complete show.

HT1657 What happens if my movie rental has a download error

I recently attempted to rent a movie from itunes and the error message i received was that therer was an error with the download. If I delete the download and try again, I have to re-rent it. I did and I keep getting the error becausse it still shows as an active download that I cannot download. I need to know how I can remove the download from my queue and get my money back for the failed purchase. Everytime I attempt to report a problem from the email receipt, I get redirected and get an error that it cannot connect to itunes store.

the error message i received was that therer was an error with the download.
Do you get an error message number? If so, what number are you getting?

HT201303 I have rented 2 movies the past 9 days and they won't transfer to my iPad - error message says that they cannot be played on my iPad. I haven't watched either movie and this is the first time I have ever had this happen.

I have rented 2 movies the past 9 days and they won't transfer to my iPad (first generation). Get the same error message that says they cannot be played on my iPad. I haven't watched either movie and this is the first time I have ever had this happen after several successful movie rentals and transfers.

When you have a query please post the feed URL rather than its contents. For the record, yours is at
http://www.honywoodschool.com/podcast/44986
I don't have an iPad to test this, so I can only refer you to Apple's Podcast Tech Specs page:
http://www.apple.com/itunes/podcasts/specs.html#formattingvideo
This says that the maximum video size for an iPad is 1024x768 - your latest episode is 1280x720.
Slightly confusingly, it also says
'iPad & Apple TV can play the following video formats:
H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format'
which suggests that mp4 files are even more limited.
Incidentally your feed gives this URL for the media file:
http://www.honywoodschool.com/user/59/133934.mp4
However when downloaded this produces a file called 'howtosetupappeid.mp4' so soe sort of redirect appears to be in place, and these can sometimes cause trouble. It's better to link directly to the file - it's possible that the iPad doesn't handle the redirect.
That's all I can suggest: if it still doesn't cover the problem I can only refer you to the iPad forum where someone may be able to actually try your podcast and offer a comment.

HT1657 Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh

HT1657 I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it.

I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it download in settings.

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

HT1657 have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

Hi beckai.rose,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
If you continue to have issues with this purchase, contact the iTunes Store Support team:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

HT1657 If I rent a movie then turn off my internet conection can I still watch the movie.

If I rent a movie then turn off my Internet connection can I still watch a movie? Cuz. I won't to rent a movie now and watch it somewhere I don't have wifi?

Hello there, Josemc.
The following Knowledge Base article provides the answer to your question:
iTunes Store: Viewing and downloading HD content on iPad
http://support.apple.com/kb/HT4095
Specifically the last bullet point in the following:
Movie Rentals on iPad
SD movie rentals are in a widescreen format and have a resolution of up to 480p.
HD movie rentals have a resolution of up to 1080p1 on iPad.
Movies rented on iPad cannot be transferred to other devices and can only be viewed on iPad.
An Internet connection to the iTunes Store is required to authorize playback of movie rentals.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

HT1657 i rent a movie and stop before the end how i can fix this

i rent a movie but stops before the end how do i fix this

Welcome to the Apple Community.
Has the rental fully downloaded in iTunes.

Downloaded a movie from iTunes to my iPad. 2 minutes into the movie it stopped and My Videos is stuck in black screen mode. So basically rented a movie and never watched it.

Downloaded a movie from iTunes to my iPad. 2 minutes into the movie it stopped and My Videos is stuck in black screen mode. So basically rented a movie and never watched it.

The EXACT same thing happened to me last night! Rented a movie; it had barely started and then froze. When I touch the video app icon, all I get is a blank, dimly lit screen. None of the other videos I own will display either. Was your problem ever resolved?

HT1390 I downloaded two movies 4 days ago before a school trip. I watched the first on the bus on the way. I am now on the way home and want to watch the other movie and it disappeared. This has happened to me in the past and I dont understand the problem

I downloaded two movies 4 days ago before a school trip. I watched the first on the bus on the way. I am now on the way home and want to watch the other movie and it disappeared. This has happened to me in the past and I dont understand the problem!!

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

HT1657 What happens if I rent a movie an only watch the first 5 seconds will I still only get it for 48 hours or 30 days?

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