HT1688 SINCE DOING THE LATEST APPLE IPHONE 4 UPDATE MY PHONE WILL NOT TURN ON. ONLY GET A PICTURE OF THE POWER CORD AND AN ITUNES ICON. WHAT DO I DO?
Since doing the latest update on my iphone 4 when I try to turn on the phone all i get is a picture of a power cord and an itunes icon. what do i do?
You can reload your data from your most recent backup. If you backup at least weekly, you would only lose anything added since that backup.
Similar Messages
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I have just updated my iPhones 5s with and my phone will not turn on one now please help
I have just updated my iPhones 5s with las test update ios 7.0.5 and my phone will not turn on one now please help
Try a Hard Reset,
press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
if that doesnt work you may need to do a restore
http://support.apple.com/kb/ht1808 -
Did the new ISO update and phone will not turn on at all. what do i do?
My fiance went to do the newest update, His phone will not turn on. I plugged it into my MAC and its saying that it is in recovery mode. We have tried holding the power and home button, as well as fliping the mute switch. What else can we do?
Hi denise mfrompalatine,
If your iPhone won't turn on, try the steps in the resource below:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Hope that helps ...
- Judy -
My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
I dropped my iphone in water and the phone will not turn back on or charge...
I dropped my iPhone in water and the phone will not turn back on or charge... I know its probably fried and I need it repaired but is there any possible way I would be able to save the information that was on it. Pictures or videos? Most of my pictures were saved on my i Cloud, but some information had not been uploaded like my videos.
Does apple provide any sort of recovery services?
Thanks
JesusHi jesusdeloera,
Welcome to the Apple Support Communities!
If your iPhone was being backed up to the iCloud or iTunes, you will be able to restore from that backup and recover the data that was on the device at the time of backup once you have your iPhone repaired. Please review the attached information about iCloud and iTunes backups.
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
If you need further information about repairing your iPhone, please use the link below.
iPhone Repair and Service - Apple Support
Have a great day,
Joe -
My ipod will not turn on, only the apple sign will show up an then it turns back off.
If not succesful try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My phone will not turn on just has the apple logo on it what can i do ?
My phone will not turn off or on just has the apple logo on it
Click here and follow the instructions.
(126112) -
I need to purchase a power cord for my intel based 27" iMac. I have had it for almost 2 years, I don't have apple care and I don't want to take it in to the genius bar. I know it's the power cord and I just want to purchase one.
iMacs take generic power cords. If it fits into the back of the iMac and an electrical socket, it'll work.
Good luck.
Dr. C. -
HT4061 I cant find my serial number since the phone will not turn on
My phone is broken and I need to check the warrenty but it will not turn on to get serial number?
READ the article from which the question was posted. It explicitly details all possible was to find the Serial Number.
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I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I get it to re-start?
Hi denise mfrompalatine,
If your iPhone won't turn on, try the steps in the resource below:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Hope that helps ...
- Judy -
I have a n IPhone 4S. I upgraded to IOS7 and then tried tp go back to my prevous IOS and now my phone will not turn on at all.
I tried to do the same, but couldn't find ios 6. I even tried the APPstore, to download the last IOS6 version.
The most problem is the running out of the battery.
I've checked each app who is "eating" the most power.
The battery stoped runaway, when I closed the weather service....
So for now, I will use regular internet service, and probbaly will do to more app.
Until, finaly, I will find my self with all the applications closed....:-)
That will be the sign, to replace my phone to anderoid....:-)
Till now, there is no any sign from Apple to have a glance to our complanes. -
My phone will not turn on. I did a hard reset but all that my screen will show is a picture indicating I should connect the power cord to iTunes (power cord symbol with an arrow iTunes icon).I don't know my serial # and I do not have acces to my laptop.
The serial number has nothing to do with this.
YOur phone is in recovery mode.
You will need access to a computer with itunes on it to restore your phone.
http://support.apple.com/kb/HT1808 -
My phone will not turn off, has not done so for ages, Today I tried to upgrade which failed . Now my screen shows only the itunes symbol and a usb lead. When I connect to itunes it informs me the sim card is not supported though it works on other phones. HELP
Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message. -
I tried to download the ios updates and now my phone will not work. I receive a screen that instruct me to connect to itunes. When I connect to itunes, i am told that i must restore factory settings. When i attempt to restore factory settings, i receive an error message that an unknown error has occured (3194)
There's only one thing you can do: make an appointment with Apple genius at the Apple retail store for a out of warranty replacement.
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I downloaded the ios7 update and my phone will not turn on
I downloaded the ios7 update and my phone will not turn on
1. Charge with AC adaptor for at least 30 minutes
2. Reset the phone (no data loss): press both the homeand power buttons for at least 10 seconds, releasing when the Apple logo appears.
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