HT1689 I cant get an in app purchase to charge from my iTunes credit instead of my credit card.

Why won't an in-app purchase charge from my current iTunes credit instead of my credit card? I have $100 store credit and can see the credit in iTunes.

If that the only message that you get ? If you are also getting a message to contact iTunes Support then (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

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TS1424 i did not get the in app purchase i made on my itunes account but got billed

need help to find out how to get an itunes reversal on an in app purchase that i did not receive

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

In app purchase has not downloaded and my credit card charged, can anyone help? App is War of the fallen

Hi there,
Playing War of the Fallen and made 4 seperate in app purchases over a period of 4 days my credit card was charged each time but the purchases have not downloaded. I have reported it to ITUNES with no response!!!! Everytime I try to use the in app link to Zynga Support the website never loads, what should i do?
I want my money back or the items ive paid for....
Thank you.

You've used the "Report a problem" link on your emailed receipt? We are all just users like you and can't help, unfortunately. Keep trying to contact them.

My in app purchase was not successful but my credit card already charged for 12 times

How can i refund those false purchased? I just got receipt e-mail no.175058749151 Those purchased was not successful. Please help me refund it cost 38.88$

You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 I cant do an in app purchase, I taken care of the restrictions reloded the game and I still get the message to see itunes suport and canot conet to itunes.

I cant perform an in app purchase, I fixed the restrictions and reloded the game but still I get the message to contact itunes suport and canot conet to itunes, I have wifi and it is working fine, the game is clash of clans.

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I cant do any in app purchase

i still cant do any in app purchases.i get the error message when i try to do in app purchase : 'Please contact itunes store to complete this transaction'
i have enough credit in my credit card and the information i provided is true.
i already contacted the apple support but they sent me this weird message :
Dear Nilgün, Greetings! Thank you for contacting iTunes Store Support. My name is Aura, your iTunes Store Advisor and I am glad to assist you.
 I’m sorry that you can’t purchase from our iTunes Store. As an account user myself, I fully understand how important it is to manage the account without any issue.
Let us see what happened and I will be happy to provide you information to help solve the issue.  I'm sorry, but I won't be able to assist you further because your account is not in compliance with the iTunes Store Terms and Conditions. For information on Apple's requirements for using the iTunes Store, read:  
http://www.apple.com/legal/internet-services/itunes/ww
(Opens in new window) (Opens in new window)  
Please note that you will still be able to play, authorize and sync all of the items that were purchased using this account. Thank you so much and have a good one. Sincerely, Aura iTunes Store Customer Support http://www.apple.com/support/itunes/ww

For info we are fellow users here on these forums.
The message that you've received from iTunes Support implies that you've violated the store's terms (terms that you agreed to abide by). What that violation is we won't know (and iTunes Support are probably unlikely to tell you, all they tend to do is refer you to the terms as you have been), but probably the most common reason is using a country's store when not in that country - are you in the country that you have listed on your account ?

I cant to use In App Purchase and i purchase Gem in App Game Brave frontier but gem does not com in my id

i cant to use In App Purchase and i purchase Gem in App Game Brave frontier but gem does not come in my id

Jyothsna wrote:
my problem is the users already purchased the app should have 1 year validity ,after that i want the user to use "Update Subscription".
Can you explain this a bit more? Users who purchase the app should have a 1 year validity for what? Are you talking about the app purchase or the in-app purchase? Are you talking about future in-app purchases or people who have already purchased your app before you added the in-app purchase feature?
Can i get the Purchase date of the app based on the user from app store.
Yes. When your app completes the in-app purchase, it should forward the receipt to your server, which will verify it with iTunes, and complete the transaction. All the details are here.

HT4946 when you change your country of orgin. why cant you buy in app purchases from apps that you downloaded in the previous country?

when you chane your country of orgin. why cant you buy in-apps purchases from apps which you bought in the previous country?

Bob,
Apple did approve our in-app purchase without publishing the folio ahead of time.
I have a new question: Can I change the "Cleared for sale" attribute in the iTunes Connect interface from no to yes before a folio's scheduled publication date? Or should I wait until after the folio has been published?
I would think you could set the "Cleared for sale" attribute to yes before the publication date and it would not cause any problems since the folio is not available to purchase until it's published.

I cant get the calendar app to sync any calendars.

I just got my Droid 2 and I am trying to set up my calendars like I had in my old phone but I cant get the calendar app to sync to my only gmail account's calendars. When I try to sync it just brings me to a page that says I can sync contacts and mail but not calendars. Can someone tell me what Im doing wrong?

Just checking:
When you go to: calendar > menu > more > calendars there are no calendars listed that are "synced, visible" ?
And My Accounts > gmail "account" > Sync Calendar does not exist?
Are you logged into your gmail account? And can receive email?

I cant get any gems in clash of clans with my iTunes card i go into the game and click buy but it says unable to purchase and i have added $20 to my account is it because my ipad is jailbroken?Help!!

I cant get any gems in clash of clans with my iTunes card i go into the game and click buy but it says unable to purchase and i have added $20 to my account is it because my ipad is jailbroken?Help!!

Possibly, but jailbroken devices aren't supported by Apple or these forums.

I keep getting an in app purchase error when I go to buy tokens on scramble

i just switch iTunes accounts and I keep getting an in app purchase error on apps like scramble. How do I fix.

If you mean that you downloaded scramble with one iTunes account and are
attempting to make an in app purchase with another iTunes account, you cannot
do that. You can only make in app purchases from the account used to acquire the app.
If this is not what you mean, provide more details so someone may offer a solution.

My iPhone was replaced. Is there a way to get my in-app purchases back?

I had to get my iPhone replaced because there was some lint that got behind the camera lens. Before I left to get it replaced, I did a full backup to my iCloud and to my computer. I figured all of my game data was going to be lost except for the games that were in the Game Center. Well when I restored the new phone from the backup, it restored all of my games and the data except for one game that I've made a lot of in-app purchases. The game is listed in the Game Center and shows all of my achievements and what not but when you open the game, everything is gone.
My question is, can I at least get the in-app purchases credited, refunded, restored, anything at all? I've put quite a bit of money into the game and I don't mind starting over again but I don't want my money just going up in smoke...
Any suggestions?

See the "Re-downloading In-App Purchases" section of this support article:
http://support.apple.com/kb/HT4009
Regards.

How can I get an in app purchase that never synced w/ imac onto comp from my old 3g so that i do not have to 'repurchase' for the 4 (2 apps are groove and doodle buddy)?

how can I get an in app purchase that never synced w/ imac onto comp from my old 3g so that i do not have to 'repurchase' for the 4 (2 apps are groove and doodle buddy)?

SO, do I delete the app off of both the old 3g phone AND the imac, then reinstall on ONLY the imac, then re sync? OR, should I delete off computer, repurchase on computer then re-sync with new iphone4? I realize this is kind of roundabout, but the issue I ran into was too much stuff on my old 8GB 3G, and I was stuck on iOS3 FOREVER (couldn't upgrade to iOS4) soooo, I deleted a whole bunch of piddly apps from the phone ONLY, which then allowed me to update to iOS4 (on the 3G). Then, I could sync (which I did, but obviously not everything transferred, b/c when I synced the new 32 GB iphone 4, there are particular apps {doodle buddy and groove, my tap fish...} that are missing the in app purchases, but these are still on the old 8GB 3G). I am so confused....

HT6322 I cant recuperate my in-app purchase. No option in app And develop not Reachable... What can i do?

I cant recuperate my in-app purchase. No option in app And develop not Reachable... What can i do?

You can try contacting the support staff for the stores at http://www.apple.com/emea/support/itunes/contact.html they sometimes will reimburse, but it is on a case-by-case basis.

I have purchased a game from the itunes on my computer and when I connect it to my ipod touch the apps does'nt get sync to it???..how do I reslove it

I have purchased a game from the itunes on my computer and when I connect it to my ipod touch the apps does'nt get sync to it???..how do I reslove it

You will not be charged again. See the following Apple article:
How to redownload purchased apps from the App Store

HT1689 I cant get an in app purchase to charge from my iTunes credit instead of my credit card.

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