HT1689 I was billed for gaming credits I did not receive.  What do I do?

I was billed for gaming credits I did not receive.

Try contacting iTunes support and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT3702 I was billed for an app i did not purchase

    I was billed for an application i did not purchase. I was emailed the receipt and it has been taken out of my bank account.

    Assuming this wasn't for an in-app purchase you forgot or made inadvertently, first change the password to your Apple ID in case someone else has been able to obtain access. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • TS1702 what do you do if you get billed for an app you did not purchase?

    I received a bill for an app I did not purchase.  How do I reconcile this issue with iTunes?

    Contact itunes support
    http://www.apple.com/support/itunes/contact/

  • TS1424 I have been billed for an item I did not want and did not intentionally purchase, How can I get this reversed.

    I have been billed for an item I did not want and did not intentionally purchase.
    How can I get this reversed?

    All purchases are considered final, but you can try contacting iTunes support and see if they will give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1725 I need a refund for a Item I did not receive $1.49 credit to my account.

    I need a refund for a item, I did not receive $1.49 need to be credit back to my account.

    These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 i was billed for a book dowload i never received on Feb 18th 10.85 from my debit card

    I attempted to download abook from i tunes , did not realize it was not avaialbe to download to my dell tablet , i was billed for it and had to repurchase it through Kindle , i rec the book down load from Kindle and was billed also billed from I tunes merchant code 5735

    All purchases are considered final (an ibook's requirements are listed on its description page in the store), but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you (these are user-to-user forums) : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I was charged for an app I did not purchase.

    I was billed on my credit card for an app I did not purchase, how do I get credit back?

    Here:
    How to Get a Refund from the App Store
    or
    Apple - Support - iTunes - Contact Us

  • I was charged for an app i did not buy...

    I recived a biiling statment from my bank account saying i bought an App for $6.99, i did not purcuse this app, i would like my money back...

    Hi Laura,
    Welcome to the    Discussions
    Somehow you have ended up in the iChat 3 forum (it has a link on the Discussion front page so people post about iChat 4 and 5 here as well)
    There are two Forums within the iTunes Category (Under iTunes for Windows an iTunes for Mac) that relate to Apps (Depending which it was bought for)
    You should have Email receipts for other purchases which will give you contact details for any issue with the iTunes Store.
    If you have the actual receipt then the Report a Problem takes you to that purchase record in iTunes
    One link on such an Email is to here http://www.apple.com/uk/support/itunes/store/
    In iTunes the support Link in the top right box leads here http://www.apple.com/uk/support/itunes/
    9:31 PM Saturday; August 14, 2010
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • Should I be billed for text messages I did not open?

    I pay per text, not a lump sum in a plan. During a two-day period in July, I received 21 obviously spam text messages (obviously because no one I know sends me texts; they know I don't open them; yes, I am a dinosaur). I deleted them unopened.

    Yes, you will be billed for them. Your phone received them even if you didn't open them.

  • I was charged for something that I did not purchase

    I was charged for a purchase that I didn't make

    This is for the U.S. iTunes Store.
    https://expresslane.apple.com/Issues.action

  • Was charge for itunes that I did not purchase

    my itunes account was charged talking larry outfit 7 $.99
    talking tom cat 7 $.99 talking robot $.99 for a total of $2.97 which I did not download, which is not on my itouch, nor do I want them.
    please refund my account and I will promise  you that I will be very careful if I ever use my itouch again. not sure I need this kind of frustration in my life I have wasted a hour of my day that I can not get back trying to get help not only did I speak to someone that was rude and not helpful and very condescending he hung up on me.

    You are not addressing Apple here at all.  We are itunes users just like you.
    If your account has been compromised, then change your password, alert your credit card company and discuss reimburement with them and let itunes support know that your account may have been compromised.

  • I was charged for a subscription I did not order!!...

    Last year I ordered subscription Croatia Unlimited. For a period of 12 months. I expected that I will get an offer from Skype if I want to renew my subscription. That did not happen. Instead, this year, two days ago, they just charged my credit card and informed me that I have ordered another year of the same subscription, which I did not.
    The charge is 50.88 € for a period of another 12 months that I did not order and that I do not need. There is no one to contact to ask for my money back. No e-mail I could write to. I feel cheated. I feel Skype has stole my money. It does not feel good. If there is anybody out there who knows how I can ask and get my money back, I would appreciate any help.
    If I don't get my money back, I'll make sure to advise everyone against Skype. One may think that means nothing, but people actually take my advice. To think I actually brought some of my friends and clients to Skype.
    Shame on you Skype.

    Dear Rick,
    unfortunately, in case you did not realize by now, I presume Skype does not even read the posts at this forum, let alone answer on any or act upon receiving any.
    The way I see it, they put this forum together just so that members would have some place to write their complaints an just so that members would feel like they actually have complained about anything. In reality, this is just a tool so that we, Skype members, could exchange bad experiences with someone and then, Skype hopes, we would feel better and forget about money we are all missing, and that went to Skype.
    I support your claims about fraudulent billings, however if this kind of Skype billing started 3/26/12 and has been going on until now, why did you leave your credit card active until now? If you don't have Skype account, it is fair to assume that someone else has used your credit card to pay for their own Skype account. If that is the case, Skype has no reason not to charge because to them it seems legit.
    What you should have done is have your bank or credit card company mark those payments as fraud, refund your money and if necessary cancel your card. And then get a new card. In this way, who ever has used your card to commit fraud, his Skype account will be canceled because Skype will have no means to charge from.
    Best thing for you to do now is to cancel your card and to ask for a refund from bank or credit card company. They should also be responsible if you did not authorize those payments.

  • I got charged for an app purchase did not receive

    I got charged for an app purchase I didn't receive , it was tokens for my GSN games

    you'll have to contact the developer directly.

  • Cannot log into my account, request for new password but did not receive it

    Hi All,
    I had an account which is a japanese account with some credits in it. so I haven't use that account apart from my ibook & imac got stolen, So finally got a new mac, managed to log into my english account but the japanese account kept telling me I got the wrong password, so I request new password to be send but don't receive it. contacted the Japanese Apple site but no reply... hope my account hasn't been hacked? also what happens to those music I bought? Do I create a new Japanese account so I can buy my music?

    Hey Rawansarah,
    Thanks for the question. I understand that you are experiencing issues with Apple ID security. It may be best if you contact our Account Security Team to troubleshoot these issues:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thanks,
    Matt M.

  • TS1424 i ordered and paid for gems for "The Tribez" but did not receive the gems.  How do I get the 615 gems that I purchased, while they were on special

    I purchased gems while a special was going on for 'The Tribez"  The money was deducted from my bank, but the gems never showed up.  The special was for 615 gems for the price of 200...
    I would either like a refund, or the gems,,,
    Thank you

    contact the itunes store via expresslane.apple.com

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