HT1725 i rented a movie and it is in downloads but status is "waiting" --?
i rented a movie but it is sitting in downloads, not downloading - status is "waiting" - what can i do?
I rented two different movies and they both took hours to download and once one was done it disappeared and then the second one finally finished downloading tonight and then i watched a few minutes and it disappeared
Similar Messages
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I rented a movie and it's totally downloaded, but when I play it there's no sound or picture (though the progress bar is moving and time is coming off the movie like it's trying to play). Help!
Hi California Jess,
Thanks for using Apple Support Communities. If you were not able to watch your rental movie, you can report that to the iTunes Store by following this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
RENTED 2 MOVIES AND THEY ARE NOT DOWNLOADING ,THESE MOVIES WERE RENTED SINCE SUNDAY 8TH JULY.2012 ERROR -42110 KEEPS SHOWNING UP AND THE SYSTEM IS UPDATED WHAT DO I DO.
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I rented a movie and transferred to my ipad but now i want to watch on my apple tv. Can I transfer it back or how can I watch it through my tv?
Hello leannerich,
The easiest option for you may be to use AirPlay to stream the movie from your iPad to the AppleTV. The article below will walk you through the process of setting that up.
Using AirPlay
http://support.apple.com/kb/ht4437
Hope that helps,
Griff W. -
I rented the movie The Croods. I downloaded it after i payed, but it won't let me play it on my apple TV or my computer. How do i get this movie to play?
Hi brendajaqueline,
If you set up a Rescue email address:
Go into Manage Your AppleID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, select Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
Reset your password
You can change or reset the password for your Apple ID account by providing some information.
Select your authentication method.
Email authentication: To access your information, we will send an email to the rescue email address on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
If you did not set up a Rescue email address:
1. Go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'Forgotten Security Questions' and fill in that you'd like your security
questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
Cheers,
GB -
HT1657 I rented a movie and didn't down load, but I was charged
I rented a movie on my apple TV (I was charged), the download was never complet. I didn't see the movie also, what I need to do?
You must have started it by accident.
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HT3209 I rented a movie and it doesn't download, all the time the download breaks,
I need help with a movie rented in itunes, the download breaks all the time, since yesterday i am having troubles with it. some suggestion? thank you
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next contact iTunes and request a redownlod
Contact iTunes -
In the middle of a movie the screen turn black and now i cant finish the movie what can i do
How to report an issue with Your iTunes Store purchase
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I rented a movie and will not download
I rented a movie and it will not download and I cannot get help.
Wow, no one ever answered you? Did you get it resolved? I have the same problem. Only 8 minutes downloaded . What do you do?
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Am ****** I rented a movie and it didn't download all the way but it played more than sixty minutes and the. It stop
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I rented a movie and can hear the audio but can't see the video. Where can I reload the movie or can I get my money back?
You should contact iTunes support:
http://www.apple.com/support/itunes/ -
I rented a movie via Itunes on my PC but half-way through the download recieved a "An unknown error has occured (-50)" notification. This is not my first rental, and I have verified my network and all connections to be good. I have rebooted Itunes and resumed the download of the movie only to receive the same error code. Has the movie file been corrupted? Can I recover the rental even though the time has elapsed? Will I be charged?
Did you figure this out? I haven't rented a movie in this new iTunes yet and saw one tonight I wanted to rent. Same fricken thing is happening to me. I hate this new iTunes, and I really hate that there are problems like this....why the heck do they have to fix something that isn't broken and break it? This just really stinks.
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I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?
I found my answer in another Thread and it worked... so for anyone who needs it, here it is:
https://discussions.apple.com/message/19134562#19134562
Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message. -
I rented a movie and it does not show up on my apple tv but is in my video app on my phone. How can I watch it on my tv?
A movie rented on an iPhone can only be viewed on an iPhone. If you want to view on TV you need to rent directly on ATV or via computer (and stream using home-sharing)
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I rented a movie and it appears in the video app, but it did not fully download. It does not appear in downloads how do I repair the file?
Did you download it using iTunes for Windows, or did you download it directly to an iOS device?
If you can't find the movie you downloaded on your iPad, iPhone or iPod Touch, check inside your Videos App
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