HT1918 I can't buy anything on I tune forgot my stupid answers on questions
Change my security question forgot answers
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
(93439)
Similar Messages
-
Hi everybody! I forgot my security questions to my Apple ID, now I can't buy anything! How do I get the answers to or change my security questions?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104203) -
I do not remember my security questions and the recovery email hasnt been logged onto in years. i can't buy anything for my mac for college without answering the security questions which i cant recover
you can setup a rescue email. http://support.apple.com/kb/HT5312
all else failing you can reestablish a new account. as a last resort
https://iforgot.apple.com/appleid?language=US-EN&returnURL=https://appleid.apple .com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext -
Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.
If you can't remember your rescue email address (and seeing the reset link via steps 1 to 5 on this page doesn't help you remember it) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to view (or change/add) your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I got a new debit card and I tried changing my info and it always says my card is declined. I can't buy anything.
Hi Danny724,
Welcome to the Support Communities!
I would suggest updating your billing information in the iTunes application, signing out of your account and signing back in; and then trying to complete the purchase. If the issue persists, the iTunes Store Support Team can review your account with you.
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96610) -
I have a problem in the answers to the questions on my account I can not buy anything, please solve the problem
You are not addressing Apple here. And your post is a bit confusing. See Klaus's answer in this thread:
https://discussions.apple.com/thread/5228474?tstart=0 -
HT2693 I can't buy anything it says contact iTunes support what can I do now
I can't buy anything it says contact iTunes support what can I do now
You don't have much choice but to contact iTune Support.
http://www.apple.com/emea/support/itunes/ -
live in uk but bought ipad3 in new york but can't buy anything off app store as in american currency, settings and addresses, please advise
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...
http://itunes.apple.com/gb/genre/ios/id36?mt=8 -
I have € 0.09 in my account and I can not buy anything with this value. I want to undo (give up) this value. What do I do?
Click here and request assistance.
(68968) -
I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible
Username188 wrote:
I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible
Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'. -
Very time I try to buy something it comes up as error and I can't get any help from support *** this is garbage. I can't get anything from iTunes so can I get some help? All I use is gift cards so I can see my balance but I can't buy anything help me
Is your computer on a network by chance? Some network settings could be the cause. I'd recommend testing by connecting your comp directly to your broadband modem.
-
I am having trouble with my security questions, I want to change them, so it says that it sent me an email to change it but it never shows up, so I can't buy anything now?
This issue was resolved! I didnt think about restoring my computer to factory settings but I did and now my computer works like brand new. basically, just back up your files and do the following:
http://www.youtube.com/watch?v=yPmT5Xbb8p0 -
I don't what is wrong with my card I can't buy anything on apple store even free ones I can't download, they said my previous purchase have a problem but I don't how wil I do to solve this problem, I need a help pls
What is the exact error message you're receiving?
-
I forgot my security questions and I just put in some money and now I can't buy anything
I forgot my security questions and I just put some money in and I can't buy anything what do I do
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(94603)
Maybe you are looking for
-
Firefox will not start after upgrade to 7.0.1
I get crash reporter evry time I try to start firefox even in safe mode.
-
To display the icon on the report output
hi friends good afternoon! iam devloping a report which need to display the icon on the output. when i press the icon some action will be performed, this is my requirment plz help.
-
What kind of Mac Book Pro should I get as a filmmaker?
I'm not sure how I should customize a Mac Book Pro so that it would be perfect for editing HD videoclips from an HD camera (like a Canon XH-A1). I want it to last me a long time for the money I'm paying. My budget is no more than $2500 for the comput
-
Conditional Receiver Determination Through Integration Scenario
Hi My question is "Is it possible to generate conditional receiver detrmination through integration scenario?" If yes then how? Thanks and Regards Sami
-
My shuffle pauses for no reason
While running with my IPod Shuffle on, it suddenly pauses for no apparent reason. At first it only happened once or twice during my run, but this weekend it happened about every 3-4 minutes. It's very frustrating. Any suggestions?