HT201210 I downloaded the latest update to itunes. I am now getting a message that my ipod is on recovery mode and needs to be restored. When I click to restore, it says it does not recognize the device.
I downloaded the latest version of itunes. I am now getting the message that my ipod is in recovery and needs to be restored. When I click to restore, it says it does not recognize this device. Now my ipod is frozen with an image of a cord and an arrow pointing toward the itunes icon. All was working fine before the download!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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Help me please!
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
http://support.apple.com/kb/TS3694#error1601 -
I haven't used my iPod in a few months so I charged it up, updated my itunes and everything was going fine. However when I connected the iPod to the computer and went into itunes, a message kept popping up telling me my iPod is in recovery mode and needs to be restored. I clicked on the restore option then a message telling me my ipod had been restored popped up, it also said that my iPod would appear on the left sidebar of itunes once it had restarted and to leave it connected to the computer. The apple symbol appeared on the iPod and it appeared to be restarting. While I waited for the iPod to show up in itunes it turned itself on, after another few minutes the original message popped up telling me that the iPod needs to be restored. I have tried this many times but to no avail. I have also carried out numerous procedures said to solve this problem including changing the letter of the iPod drive but still nothing works!!! I don't know what else to do!! Has any experienced the same problem? Any ideas on how to get this working??
Hey saandyy,
Thanks for using Apple Support Communities.
You can try to restart the iPhone to exit recovery mode.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Have a nice day,
Mario -
Someone please help me, i really dont want to restore my iphone as i have really important things on it, the phone has not been backed up in a long while..
i dont know how this happend but i was trying to update tmy iphone like 2 days ago but the update didnt end up completing due to the battery percentage being below 50, anyways i ignored the update and thought id do it later, yesterday i got notifications saying that the phone will continue the update and restart in a few minutes or something along those lines i had the option to click restart later or something like that so i clicked on that, later on my phone died and i put it on charge, as it was turning on the apple logo came up with the dowload bar underneath it, you know when you update or restore your phone and it loads, it was like that, it was taking forever, like it took so long that i removed my phone from the charger and it just froze for a bit then turned off, when i tried turning it on again it told me to connect to itunes so i did and now its telling me that my phone is recovery mode and it needs to be restored!! Is there any way i could fix this problem without restoring my phone?
Thank youHey saandyy,
Thanks for using Apple Support Communities.
You can try to restart the iPhone to exit recovery mode.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Have a nice day,
Mario -
attempted to download latest update for iphone 4s. update had something to do with the calendar. during the update the picture appeared with usb prompting me to connect to itunes. when connected pop up appeared stating my phone was in recovery mode and needed to be restored. clicked tab to restore and pop up appeared stating could not restore. the device iphone cannot be found. any solutions to this problem?
Hey saandyy,
Thanks for using Apple Support Communities.
You can try to restart the iPhone to exit recovery mode.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Have a nice day,
Mario -
I forgot my password and am trying to reset my ipod, but it won't work.It says that my ipod is in recovery mode and that I must restore it. I click ok, and then click on restore and update. Then it says connecting ipod software update server and a screen pops up with ipod software update on the top and iOS 5.1. It lists a bunch of stuff this update contains and on the bottom it says next, which I click and nothing happens, it just goes back to the ipod restore page. Help, what am I doing wrong?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
i plugged my ipod into my mac and a window popped up saying that it was in recovery mode and needed to be restored. I didn't back up my music files. Am I doomed to lose them?
http://support.apple.com/kb/TS2690
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert -
It says that my iphone is in recovery mode and needs to restore. (it is an ipod touch)
It says that my iphone is in recovery mode and i need to restore it, but it isan ipod touch. I cannot restore it because itunes is telling me that the software for the iphone is not currently available. Do I download the software for an iphone?
this happened to me a while ago and im not sure wht to do
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I have restored my ipod nano 6th generation and am being told it is now in recovery mode so needs to be restored which is what i have just done. I can't get any further than this. Please help.
Are you really running Windows 98? I sure hope not. :S
I have noticed a few others with the same problem the past couple of weeks. Many of them were able to resolve the issue by doing a low level reformat of the iPod's flash storage using the instructions in this article.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock -
Error 3194 on iPhone 5 after plugging into PC laptop and trying to install new software. Told it was in recovery mode and to restore iPhone.
Alannah77 wrote:
Error 3194 ...
Please see the More Like This section on the right. -
Why is itunes saying my phones in recovery mode and needs to be restored
I was attempting to sync my phone and all of a sudden itunes is no longer recognizing my phone. Its stating that its in "recovery mode" that i need to restore my settings. My phone is now not working all that is appearing on the screen is an itunes logo and plug. SHould i go forward and restore? why is this hapening?
It coul dbe happening for any number of reasons, however the only way to continue and get the phone back is to restore as iTunes recommends.
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my ipad just keep seeing the cable pointing to the itunes logo what should i do
Have you been through recovery mode? If not, place your device into recovery mode as described here. You may have to try this more than once to succeed.
http://support.apple.com/kb/HT1808
If you have been through this, take your device in to an Authorized Apple Service Center. -
ipod will not turn on, itunes will not open, window pops up says ipod is in recovery mode and needs to be restored. what do i do now?
You restore the iPod via iTunes. Don't plug the iPod in. Open up iTunes and then plug it in and then try restoring, if it fails to restore a few times, keep trying. I do it on a daily basis, you're using an Apple product, remember...
EDIT: Do it from another computer if all else fails. -
I updated my iphone 5 today and now I get a message on my phone that tells me to plug in and when plugged in to the computer I have a message that my phone is in recovery mode and that I need to restore my phone to factory settings, please help!
Are you really running Windows 98? I sure hope not. :S
I have noticed a few others with the same problem the past couple of weeks. Many of them were able to resolve the issue by doing a low level reformat of the iPod's flash storage using the instructions in this article.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock -
I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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