HT201320 Problem with email connection

Having trouble getting connected for sending emails. Service provider is ntlworld.com (part of Virgin).
Followed on-line instructions and it worked OK for incoming, once I’d worked out the right password to use, which is same as for the Virgin webmail site. (I first tried an earlier password from when email was set up with ntl about 10 years ago, and I don’t remember changing it to the Virgin webmail one).
I’ve tried both and various others, including my Apple password, but no joy.
Please help!

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Similar Messages

  • Exchange Server 2010 SP3 - Rollup 8 - Issue - Problems with client connections - MS Outlook 2013

    Exchange Server 2010 SP3 - Rollup 8 - Issue - Problems with client connections - MS Outlook 2013
    Detected Problems:
    - Access denied for attached mailbox (department mailbox)
    - Access denied for delete or move messages on own mailbox
    - Can't send new messages with error (Error: [0x80004005-00000000-00000000])
    Solution:
    - Rollback to Exchange 2010 SP3 - Rollup 7
    - You can rollback to Exchange 2010 SP3 - RollUp 7 in 30 min
    Algunos de los destinatarios no recibieron su mensaje.
    Asunto:     Hola
    Enviado el: 11/12/2014 8:35
    No se puede localizar a los destinatarios siguientes:
    '[email protected]' en 11/12/2014 8:35
    Este mensaje no se pudo enviar. Inténtelo de nuevo más tarde, o póngase en contacto con el administrador de red. 
    Error: [0x80004005-00000000-00000000].

    See the following forum thread: 
    https://social.technet.microsoft.com/Forums/en-US/1be9b816-b0ab-40ea-a43a-446239f8eae3/outlook-client-issues-following-exchange-2010-rollup-8

  • Problems with email, Macbook Pro, Yosemite

    Keep getting knocked out of email. Different errors, mostly cannot connect to server. Per Apple's mail support page. One of the settings should be Password. When I change to password in settings, it keeps switching to MD5 Challenge -Response. Could this be causing my problems with email?
    I have a macbook pro & am using the latest Yosemite. But have been having these problems before installing Yosemite. No email problems on an iPad.
    Thanks for your help.

    UPDATE for anyone who's interested.
    I called Apple support. The woman was very helpful and, so far, seems to have corrected my issues. She removed & reinstalled my email accounts. The problem was that the accounts were set up as POP accounts when they should have been IMAP accounts. The authentication is now set to Password and all mail settings are as shown in the Apple's Mail Settings Lookup page. 

  • Several problems with email

    I've been having several problems with email.  
    1. I sent email on Dec 10 and the people didn't receive them until Dec 16.
    2. I often get two, three or even four copies of the same email in my Thunderbird client.
    3. My Moto X (2nd gen) phone sometimes says it can't connect to email. 
    What's the problem?

    Thanks for reaching out to us JoAnn108. We'll do everything possible to address this for you.
    Could you tell me how long this has been an issue? I noticed you mentnioned Thunderbird; do you experience the same problems when working with your emails directly from the Verizon webmail portal? Also, are there any error messages you notice when the issue occurs? If we can get some answers to these questions it'll help determine our troubleshooting path.
    Thanks,
    ^FCN

  • Since upgrade to ios6 l have been having problem with wifi connection and connecting to App Store and iTunes store

    Q since upgrade to iOS6 l have been having problem with wifi connection and getting into App Store and itunes

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
    ~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting
    http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet
    http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Upgrading to 6.1.1 hasn't solved the problem with network connection on 4S. Still "No Servise"!

    Upgrading to 6.1.1 hasn't solved the problem with network connection on 4S. Still "No Servise"!

    Same here.  Everything was fine running on ios 6.0, I don't know what possessed me to upgrade!  I contacted O2 and thet went through the usual settings; reboot; airplane mode etc and it works for a while (like 5 mins) then service is losted with the network.  I've even deleted the exchange email account and rebooted as read on the internet that this would fix the problem.... guest what....yep no joy!  This is clearly a faulty software update and need fixing pronto!  I've read that ios6.1.2 will be out soon to fix the firmware that was suppose to fix the initial network problem.   When will this be realeased Apple?!  It's hardly fit for purpose when I can't make calls or surf the internet. 

  • Problem with JCo Connection Pool

    Hi,
    I have a problem with using an RFC Model in my WebApplication. So sometimes the access to the function block works, and sometimes it doesn't work. Now I know, that there is a problem with the connection pool. Look at this message:
    com.sap.mw.jco.JCO$Exception: (106) JCO_ERROR_RESOURCE: Connection pool WD_X24_MODELDATA_DEST_CPIC_REKTO_DE_useDefinedUser is exhausted. The current pool size limit (max connections) is 10 connections.
    So it looks like a problem with closing the JCo Connections after using. Do know where the problem is? Because I'm using many other function blocks with no problems.

    Hello,
    You need to increase the pool size via Visual Administrator.
    Server 0 -> Services -> JCO RFC Connections.
    Change the pool size from there. I believe a restart is in order.
    Regards,
    Jan

  • Problems with ipod connection.

    Problems with ipod connection.
    I have problems to connect my ipod to computer windows 7.
    When I connect I get the following error:
    "We encountered an ipod, but could not be identified correctly. Disconnect and reconnect the ipod and try again."
    And it recognizes the ipod when trying to go play music or videos make me the following error:
    "Error while trying to copy on disk. The device is not connected."
    I've uninstalled all apple applications and re-installing, as I formatted the ipod and continues to set the same error.
    What else can I do?

    Hello,
    While your symptoms don't exactly match the descriotion, this article may be usefull in discovering if there is a setting on your computer that is causing this to happen.
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    -Griff W.

  • Every time I try and update my iphone 4 to ios 7.1 in iTunes 11.1.5 it says "connection reset" even when there is no problem with my connection

    I have an iPhone 4. I use iTunes 11.1.5 on my Mac. I am trying to update to ios 7.1 through iTunes, but every time I do that, I get a "connection reset" error, even when I know there has been no problem with my connection.
    The exact error message is as follows:
    "There was a problem downloading the software for the iPhone "Anne's iPhone". The network connection was reset.
    Make sure your network settings are correct and your network connection is active, or try again later."
    I have checked several times. There is no problem with the connection, and I have tried to download the software several times today.
    Any help you can give me would be appreciated.

    Just managed to successfully download the update, having retried five or six times. I did unplug my phone while the download was taking place (had asked iTunes to download only, not to update) -- suspect this had no bearing on it whatsoever, and that persistence is the only way here.

  • Problems with email and SMS after 1.3.5

    Let me first say that I love the Pre. Up until this point it has been perfect - I have a replacement, but that is because I dropped it (wrong angle, wrong location, broken screen). However, following the 1.3.5 update I'm now having a fairly important problem with email and sms - I can receive email and messages, but not send them.
    I have two email accounts. My personal account is with earthlink. My work account goes through an ISP using the domain name of my employer. I'm not using Microsoft Exchange or Outlook. I have tried deleting and reentering the accounts and that did not work. I can receive messages but get error messages when I try to send. 
    The same for messaging. I don't use it very often. But yesterday I get a text message  and tried to respond and got the error message.
    I power the phone off every night because I have a landline and use that as the primary phone at home.
    I have been looking around message boards trying to find a fix for this.  Has anyone had this issue and resolved it?
    Thank you.
    Post relates to: Pre p100eww (Sprint)
    Message Edited by starburst42 on 01-05-2010 07:06 AM
    This question was solved.
    View Solution.

    I forgot to add that this is a stock Pre. There are no patches or homebrew apps. 
    Edit:
    I found a fix for the email problem, in posts on precentral and this board from a few months ago. The info came up in a Google search, and not searches of the boards, which is kind of frustrating.  Here is the info, and the link.  I really wish Palm would put info about this work around on their site, or at least make it easy for people to find.  The solution is the last message in the thread linked below:
    Had the same problem.  Checked with Earthlink - no help.  Checked with Sprint - no help.  Checked with Palm - no help.  Here is what finally worked:
    Delete the earthlink account and start over.  When you do - this is the key - set up the account manually!  If you use the Pre defaults and try to change the settings it will not correct the problem. Your settings for outgoing mail must be:
    "smtpauth.earthlink.net"
    Use Authentication set to "on"
    username is your email address
    your email password
    port set to "587"
    encryption "none"
    Again, the key is to set up manually.
    smtp email fix
    Message Edited by starburst42 on 01-06-2010 12:08 PM
    Message Edited by starburst42 on 01-06-2010 12:09 PM

  • Why is Apple so bad at providing customers with information on what the problem with email is and what they are doing to fix it?

    Why is apple not providing information on what the problem withe email is and what they are doing to fix, along with a time frame for fixing the problem.

    It was because the problem was major.  If you do not know tech, you should know that a two day outage usually indicates some type of virus, hack, or a bad software load that they had to unravel.  The common way to solve that is to rebuild servers and put back into service.  That takes time.
    Apple did not want to admit this problem.  My guess at this stange was that they loaded new software that might be associated with the new IOS and it crashed.  To reveal this would be to cast into doubt their future revenue.
    Either way.  Run do not walk away from Icloud products and services.  Apple has demonstrated they can not be a business partner.

  • I am having a problem with email, when I delete messages from my Ipad, they come back into trash whether they are on my PC or not. The only way I can delete them is to to my providers site and delete everything there.

    I am having a problem with email. I can receive and send, but when I delete, the deleted messages return into either Trash or Bin or both whether or not I have deleted them from my PC.
    The only way I can get rid of them permanently, is to go into my area of my providers site(Sky) and empty all of the boxes there. I imagine it's a setting, please advise.

    For IMAP mail only.
    Settings>Mail, Contacts, Calendars>tap on mail account>Archieve Messages>OFF

  • Problems with email account on ipad2 when changing from mobileme to icloud

    Problems with email account on ipad2 when changing from mobileme to icloud

    Would you please give us some more information about your problems.

  • My station is listed on Itunes Radio stations, but there's a problem with the connection. Does any body help us regarding this issue? The station name is KRAL FM under the Top 40 / Pop category

    My station is listed on Itunes Radio stations, but there's a problem with the connection. Does any body help us regarding this issue? The station name is KRAL FM under the Top 40 / Pop category

    My station is listed on Itunes Radio stations, but there's a problem with the connection. Does any body help us regarding this issue? The station name is KRAL FM under the Top 40 / Pop category

  • I can't make a purchase with iTunes because it says there's a problem with the connection. How do I fix this?

    I can't make a purchase with iTunes because it says there's a problem with the connection. How do I fix this?

    Morning Gjakleinmark,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best of luck,
    Mario

Maybe you are looking for