HT201359 why is my credit card being used when im using a iTunes gift card

why is my credit card being used when im using a iTunes gift card

To Contact iTunes Support...
Use this Link  >  Apple  Support  iTunes Store  Contact

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  • HT3702 why is my credit card being charged, i only use itune cards .you are charging my itune card and my credit card

    why is my credit card being charged, i only use itune cards .you are charging my itune card and my credit card

    These are user-to-user forums, you are not talking to Apple here. If you add or change your credit card details then you will probably receive a temporary holding charge ($1), which should disappear within a few days (holding charges). If it's not a holding charge then you can contact iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT1918 why is my credit card information being declined

    why is my credit card information being declined

    Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

  • HT1918 Why is my credit card being charged for Apps when my daughter has an iTunes card?

    Why is my credit card getting charged for my daughter's apps for her iPod when she has $8 on an iTunes card left to use?

    Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

  • Still dont wanna use my credit card,always if i want buy something on apple store ,there is a your payment method was declined,dont know why cause my credit card is working...

    still dont wanna use my credit card,always if i want buy something on apple store ,there is a your payment method was declined,dont know why cause my credit card is working...

    Find out here:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT3702 why is my credit card being charged?

    Why is my credit card being billed and how can I fix it?

    Have you checked the purchase history on your account (Store > View My Account on your computer's iTunes) ? If you don't recognise the charges and you bought anything, including any in-app purchases and subscriptions, then you can contact iTunes support (these are user-to-user forums) and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1918 why is my credit card being charged when i have money from an itunes card

    why is my credit card being charged when i have money from an itunes card

    When its around the holiday season the purchasing system some times gets a lil thrown off and wont recognize the gift card on the account. But its easy to get fixed.
    Just contact iTunes uspport with this link and they will revert the charges to the gift card:
    http://www.apple.com/lae/support/itunes/contact.html

  • Why was my credit card used and not my gift card

    why was my credit card charged instead of my gift card?

    We are fellow users here on these user-to-user forums, we won't know.
    Have you checked the purchased history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    Or haave you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702

  • Why does my credit card stuff come up when im trying to use a voucher

    why does my credit details come up when i go to purchase a  song instead of it asking me to use the credit on the voucher i redeemed?

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT1689 I have a positive account balance why is my credit card charged?

    I have a positive account balance by the use of gift cards from friends.  So, why is my credit card charged instead of deducting the amount from my balalce?  Can I choose to debit my account balance instead of charging on the card?

    Hi,
    Apologize for the inconvenience !
    1$ charge is a test to ensure the authorization of credit card. This amount is returned to customer's account.
    Credit card information is not stored anywhere with us. We just have the last four digits of the credit card with us. Rest of the information is deleted from the system after use and instead a token is used which is secure and is not customer's credit card number.
    Please feel free to write back if you still have any questions.
    Thanks,
    Anjali

  • Why is a credit card needed to create an Apple ID for a minor?

    I'm trying to create an Apple ID for my child and I have to have a credit card on file to do so?  What sense does this make?  If a debit card is REALLY that taboo that I can't do something as simple as this...
    Anyway, why is a credit card required? What if I don't have a credit card, or don't want to use one?

    Hi pi_squared,
    If you have questions about the process for creating an Apple ID for a child, you may find the following article helpful:
    Family Sharing and Apple IDs for kids
    Regards,
    - Brenden

  • HT5622 why is need credit card for my id

    why is need credit card for my id to conect with itune
    your id has not been used with itune

    Hello, Tayub Amin. 
    Thank you for visiting Apple Support Communities.
    To create an Apple ID without a credit  or debit card, there is a specific series of steps that have to be processed in order to allow the payment to be set as none on creation of the account.
    Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
    http://support.apple.com/kb/HT2534
    If the specific steps have not been processed, a credit or debit card will be required to complete the setup the account.
    However, it can be removed and payment method changed to none as long as there is not an outstanding balance.
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918
    Hope that helps,
    Jason H.

  • Once credit card is billed for purchase, can I use an iTunes gift card to pay for it instead?

    I have made a purchase wanting to use solely iTunes gift cards. However I did not account for the local taxes, and it exceeded the amount of gift card credits I had. Now my credit card has been charged, though I do not want to use it for various reasons.
    Can I pay the balance using another gift card instead?

    If your account's balance didn't cover the total purchase price then the extra amount over your balance will have been charged to your credit card - it's too late after purchasing the item to change how you paid for it. You can try contacting iTunes Support, but they are probably unlikely to change how you paid for it : http://www.apple.com/support/itunes/contact/
    If you don't want your credit card to potentially be charged for purchases then you could remove it from your account :
    Changing payment details : Change or remove your payment information from your iTunes Store account (Apple ID)
    If you don't get the 'none' option to be able to remove your card : Why can’t I select None when I edit my Apple ID payment information

  • HT5035 Why is my credit card info needed if I have an iTunes balance?

    Why is my credit card info needed if I have an itunes balance?

    It is part of the Verification process.
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How do i use my itunes gift card money and not my credit card

    How do i use my itunes gift card money and not my credit card
    My ipod told me that i had to put in a credit card and because of that i put in my moms wit her permission. but the thing is i do not want to use the money on her credit card. i hav a 10 dollar itunes gift card in it already and none of it is used up. i want to use that money
    how do i do it

    Open iTunes on your computer. In the iTunes Store log into your iTunes Store account and view your account. Select Edit Payment Information. In the credit card choices I would choose None. That will remove your Mom's CC info. Next under iTunes Gift Cards and Certificates click the little arrow to redeem your Gift Card. Then follow the instrction to redeem your GC.
    You can also do this on your iPod, but it is more complicated to describe how to do it and to actually do it. It is easier to do in the iTunes on your computer.

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