HT201412 My I phone five isn't responding and when I turn it on, I get a white screen with black lines and I can't get into my phone. What is happening?

My iPhone five decided to go crazy and give me a white screen with black stripes and I can't get into my phone. I can only use Siri! What's happening?

You posted in the iPad forum instead of the iPhone forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa  I'll request that Apple relocate your post.
 Cheers, Tom

Similar Messages

  • When i open my computer I get the white screen with apple symbol and there are vertical lines all over the screen with green pixels and after a few minutes the screen gets grey and I get message to restart my computer what happens

    3 years ago I bought an IMac Desktop that I am using for a lot of things but the most important for dvd montage in Imovies and Idvd.
    Now today when I opened my computer I get as usual the white screen with the Apple symbol but there were all over the screen vertical lines with green pixels and after a while the screen gets grey and I get message to restart my computer using the power button or the restart button and when I do so each time the same is happening somebody can tell me what is happening and what caused this. This computer is my work and now I have no income anymore.
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    Can somebody advise me on this matter. Thanks in advance

    You can find the serial number either in About this Mc in the Menu bar under the , or it should be on a sticker under the foot of the machine.
    If you have the install discs, try booting from them, holding down the c key and then using Disk Utility to check the drive. 
    You can also boot into Safe mode
    To start up into Safe Mode (to "Safe Boot"), do this:
       1. Be sure the computer is shut down.
       2. Press the power button.
       3. Immediately after you hear the startup tone, press and hold the Shift key.
          Tip: The Shift key should be held as soon as possible after the startup tone but not before.
       4. Release the Shift key when you see the gray Apple and progress indicator (looks like a spinning gear).
    During the startup in Mac OS X 10.2 through 10.3.9, you will see "Safe Boot" on the Mac OS X startup screen.
    During the startup in Mac OS X 10.4 or later, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.
    Please post back with results,
    To leave Safe Mode in any version of Mac OS X, restart the computer normally, without holding any keys during startup.

  • My phone has been turning its self off lately, and when it turned its self back on there was a big black line down the middle.What do I do?

    PLEASE HELP!!!!!

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    If the above does not resolve, take the device to Apple for evaluation.

  • I just bought my first Iphone the 5S and when I turn on my bluetooth the ringtone for my text, calendar, etc. comes through my Bluetooth instead of the phone. Is there a way to have the tones use the phone while bluetooth is on?

    I just bought my first Iphone the 5S and when I turn on my bluetooth the ringtone for my text, calendar, etc. comes through my Bluetooth instead of the phone. Is there a way to have the tones use the phone while bluetooth is on?

    I would also like this issue addressed.
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  • After running mac tuneup got a red dot on the hard drive icon, nothing would respond, now on restart cant get past white screen with apple logo, mac tune up disk still in laptop

    after running mac tuneup got a red dot on the hard drive icon, nothing would respond, now on restart cant get past white screen with apple logo, mac tune up disk still in laptop

    Restart your MBP holding the trackpad down and hopefully the disk will be ejected.  Then try to return it and get a refund or put it in the trash.  There is nothing that software does for your MBP that you cannot do yourself or with free software.
    If can get your MBP started, delete all traces of the offending software.  Worst case is that you may have to erase the HDD and reload the OS and your user data.  I trust that you have a backup (minus MacTuneUp).
    Courcoul has given you his opinion in a very succinct manner, and as you might surmise, I agree with him.
    Ciao.

  • HT201263 APP store indicates 1 update.  Press "store", "loading" briefly on screen then white screen with updates bar on top.  Press updates button in lower right; nothing happens frozen with white screen and still indication 1 update.  Other store featur

    APP store indicates 1 update.  Press "store", "loading" briefly on screen then white screen with updates bar on top.  Press updates button in lower right; nothing happens frozen with white screen and still indication 1 update.  Other store features and ipod work ok

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iTunes and App Stores and sign ut and sign back in
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    Also see:
    https://discussions.apple.com/thread/4751197?tstart=0

  • HT4623 Tried updating to IOS 7.  Now my phone is stuck on a white screen with two dots and two dashes.

    Tried updating my iPhone 4S with IOS 7.  It is now frozen on a white screen with two black dots and two black dashes.  It will flip to another screen once in a while that says "Slide to setup."  But when I do, it goes back to the screen with the dots and dashes.

    What happened with your phone? I'm experiencing the same problems at the moment.

  • I get a white screen with a grey flashing folder icon with a question mark in it when i try to start up my i mac, what's happening?

    A few days ago my i mac when into grey screen; there were a few options for starting up, restoring etc i tried all of them to the extent possible but didn't work. Then i decided to unplug my external backup drive in case it may be erased or info lost in this process and now all i get when i turn it on is a white screen with a flashing folder and question mark. Any ideas?

    That indicates the computer is having difficulty finding the startup volume. Your internal HD may have failed or the system may have "forgotten" where it is. If you are using Lion or later (10.7.x or later) then restart in the Recovery Partition and choose the startup disk.  Before doing anything carefully read and follow Apple's instructions in:
    A flashing question mark or globe appears when you start your Mac

  • I need to know how to fix my iphone4 I was playing one of my games and a up date poped up and i push it to up date my phone. When it restarted all I have is a white screen and four black dots and all the driffent laughes I can not make any or get any call

    I need to know how to fix my iphone4 I was playing one of my games and a up date poped up I pushed on the up date when it restarted all I have is a white screen with four black dots and all the driffent laughes and a i with a blue circle around it I can not make any calls or get any calls or any thing

    I don't have apps on my phone so i can;t do anything

  • I have iOS7 on my iPhone4. I turned on the Voice Over option and now my phone is not working at all. At first it was freezing and not accepting any commands. Now all I have is a blank sceen. I can't get back into it. Any ideas what happened here?

    I have iOS7 on my iPhone4. I turned on the Voice Over option and now my phone is not working at all. At first it was freezing and not accepting any commands. Now all I have is a blank sceen. I can't get back into it. Any ideas what happened here?

    Hi Jeffny01,
    If your iPhone is not responding, you may find the following article helpful:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Regards,
    - Brenden

  • Today I get issues with thte device. When I in a phone call, the screen don't auto turn off. There is no a screen protector on there and it seems that the built-in proximity sensor is not responding. I have to press the screen with my face accidently.

    today I get issues with my z10 device. When I in a phone call, the screen don’t auto turn off. There is no a screen protector on there and it seems that the built-in proximity sensor is not responding. I have to press the screen with my face accidently. can anyone help me with this?

    Same issue already several weeks.
    And we are not alone:
    http://forums.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/i...
    At all there is, I think, 4 threads in parallel about this issue at CB forums. One of the:
    ms.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/index5.html
    I already contacted BB Help at Twitter. Answer:
    Thanks for the information. It seems that you have installed an OS version higher than the one supported by your carrier on your device. Please contact your carrier to get the supported OS version and try the proximity and light sensors. Let us know if you need further assistance. Cheers. ^LFC.
    I did replay:
    You are confused me. Phone got updates over network automatically. On crackberry forum a lot of people from different countries and with Different OS version, but with the same problem. Hi, this is thread at CrackBerry: http://forums.crackberry.com/blackberry-z10-f254/proximity-sensor-906493/index3.html
    This my replay was 22 of march. No more answer from BB.
    I can't contact my operator - 3UK, because I bought my from on Amazon from Amazon. This phone not from operator - seller is Amazon.
    What I already done:
    For last week, I read, how to install OS using Sachesi and Autoloader. I used Sachesi to load 3 UK version, I installed autoloader from this links:
    http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
    This
    For Z10 models STL100-1, 2, -3, -4: Download 10.2.1.1925
    Doesn't help
    And this:
    For Z10 models STL100-2, -3, -4: Download the 10.2.0.1803 OS
    No result.
    After install all of them phone wants to update to 10.2.1.2102 by air.
    BBVE in all versions sais: Can not obtain data from sensors.
    Dear BB support, please, can you explain, how to resolve this issue?

  • The iphoto on my macbook isn't responding. I click on the app but once it opens it starts to load and thats all it does. The wheel continues to spins. any one have any suggestion on how to fix the problem? i'd appreciate the help =]

    The iphoto on my macbook isn't responding. I click on the app but once it opens it starts to load and thats all it does. The wheel continues to spins. any one have any suggestion on how to fix the problem? i'd appreciate the help =]

    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
    Regards
    TD

  • My IPhone shut off by itself and I can't turn it back on. My lock screen button is broken and I tried plugging it into the wall but nothing happened. Can you guys please help me.

    My IPhone shut off by itself and I can't turn it back on. My lock screen button is broken and I tried plugging it into the wall but nothing happened. Can you guys please help me.

    IIf the battery was completely drained it might take some time before the phone will respond. Wait at least 30 minutes with the phone connected to the charger. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the phone starts up let it continue to charge until it's 100%.
    if the broken button will not let you do the reset Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • I have a white screen with a black apple logo. I cant turn phone off or on. I cant reboot it by holding both buttons and it wont connect to my computer. What do i do?

    I have a white screen with a black apple logo. I cant turn phone off or on. I cant reboot it by holding both buttons and it wont connect to my computer. What do i do?

    Hi wiilson Cunha,
    Oh man! That definitely sounds frustrating. Let’s see if we can troubleshoot this issue by following the steps in this resource:
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    http://support.apple.com/en-us/HT201412
    If your device gets stuck during startup
    When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    Get more help
    If you still need help after trying the steps above, contact Apple Support.
    If the issue persists, follow the final link to contact us for additional assistance.
    - Matt M.

  • When i try to turn ipod touch on it stays on the black screen with the apple and nothing else happens. whats wrong?

    okay so just as i was typing this the problem resolved itself, but when i went to charge my ipod i noticed ot stayed on the black screen with the apple for a good 10 minutes, so i pressed buttons furiously (!!) and the screen went white and then back on to the screen with apple again. this contiinued for a good 4 tries then eventually went on to my lock screen (which is the very beautiful dom howard not that you know who that is and i dont even know any of you so i dont know why im typing all of this out but i really enjoy typing it's an incredibly exciting past time of mine but unfortunately i havent used capital letters) just wondering if it will happen again

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

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