My phone has been turning its self off lately, and when it turned its self back on there was a big black line down the middle.What do I do?

PLEASE HELP!!!!!

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
If the above does not resolve, take the device to Apple for evaluation.

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  • Ipad 2 front camera has a blurry black line down the middle

    Evening,
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    Hello AndyPharris,
    It sounds like you're seeing an unexpected black line when you take photos with your rear camera. I would next backup the iPad to your iTunes library:
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    http://support.apple.com/kb/HT1766
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    http://support.apple.com/kb/ht1414
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    http://www.apple.com/support/ipad/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

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    ERGH my iphone 5 has been charging for over 4 hours and will not turn itself on, what do i do?! reply asap please

    Try resetting it while it is connected to power: Hold down the home and sleep button, wait for the Apple logo, let go of the buttons. It is connected to a wall charger?

  • My Apple TV has been working fine, even earlier today.  When I turned it on this afternoon, the TV indicated that "no signal" was being received.  Restarted, unplugged, reset by holding menu and down button, etc. still no signal.  Thoughts?

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  • My iPad has not been dropped or damaged at all. The screen is grey fuzzy and has coloured lines down the middle. iPad 3 also.

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    Basics from the manual are restart, reset, restore.
    Try all of these.
    If these fail, then:
    iOS: Unable to update or restore

  • My iPad screen has developed a vertical line down the middle

    My iPad screen has developed a vertical line down the middle for some reason. I have tried turning it off and resetting it, but the line still appears. Does anyone know what causes this or how it could be rectified?

    Hi JoMayo,
    Thanks for visiting Apple Support Communities.
    If you're noticing lines or distortion on your iPad screen, I would suggest completing step 4 (update iPad) and 5 (restore iPad) in our iPad assistant:
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  • My iPad mini was working last night now it has a black line in the middle of it.  Can it be fixed?

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    Try reset iPad
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  • My ipad (64g wifi 3g) just turned its self off and when i finally got it back on it was just on the apple start up screen with the little thing spinning beneath it. Can an anyone help!!!!!!!!!

    if anyone has ether had this happen to them can u tell me and if you no how to fix it please tell

    Recovery Mode is how to start all over again on your iPad like new. It erases everything, even the operating system, and reloads directly from Apple. Once that is done, if you have performed a backup of your iPad in the past, you will be able to restore all of your configuration settings and preferences after the reload occurs.
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    - Make sure your iPad is at least at 20% battery, preferably higher
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    - After about 10-15 seconds, the unit will power off (do not do anything when the "slide to power off" screen appears, just keep holding the buttons)
    - When the iPad turns back on, you will see the silver Apple appear on the screen. Continue holding down the home button but release the sleep button and immediatly plug the iPad into your computer running iTunes
    - You should see a symbol appear on the iPad with a picture of a USB cable with an arrow pointing to the iTunes logo. iTunes will then say that it detected an iPad in recovery mode.
    - Let iTunes restore the device. It will download a fresh copy of firmware, install it, and verify the SW.
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    - After iTunes said that is successfully restored your device, you may get an error message saying the iPad isn't recognized and you're still at the screen with the USB cable and iTunes logo on the iPad. Don't sweat it. Unplug the iPad from the computer. Power off the iPad by holding the sleep button until you see the "slide to power off" - go ahead and slide to power off. Once it is shut down, push the sleep button again until it powers on.
    - the iPad will come back to the familiar USB cable/iTunes logo. When it does, just plug it back into your computer and iTunes will activate the iPad.
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  • My phone has been hacked - opening texts, editing items and typing URLs

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    When did you drop it (possibly into water)? Sounds like the digitizer is randomly generating taps/presses/swipes. Time to visit the Genius Bar and find out what the replacement is going to cost.

  • HT4623 Trying to update to iOS7. Update was successful, but needed to do a few things next. Went through steps, then phone states update iCloud settings. Phone has been trying to update all night and today without success. Is there anything I can do?

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    Try a Hard Reset.....
    Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds.  Ignore the swipe to turn off message.

  • My phone has been activated for over a week, and now it just reset itself and won't activate.  What do I do?

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  • HT201263 hi i have an iphone 4 im fed up with it it keeps freezing and blue screen i have restarted it every other day for 2 wks now even had it in a phone shop now the screen is blue with a white line down the middle and will not let me switch off after

    my iphone 4 has been acting up for 2 wks now every other day it keeps freezing sometimes i can wake it by pressing the 2 buttons tog ive restored it restarted it had it in a shop were they got it back on, saying it was the soft ware, but the same day i got it back it froze again, now the screen is blue once again and it wont let me switch it off n sort it with pressing both buttons and the computer isnt finding it, im fed up i will never have another iphone any ideas anyone please

    Hi @imobl,
    You sound like an Apple support guy who hasn't been able to answer my questions.
    To respond to some of the points you made,
    - I did not ignore Ocean20's suggestion. If you has read my post, you would have known that I took my phone to the apple service centre where they tried this restore on THEIR machines. I am assuming that Apple guys know how not to block iTunes. So I actually do not understand your point about me trying the hosts file changes on my machine. Do you not believe that apple tested this issue with the correct settings?
    - you also give a flawed logic of why the issue is a hardware issue. You mentioned that If I thought that the issue was with the software, i should try a restore and getting it to work. The problem is that my error (23), and many others comes up when the restore fails. And you would be astonished to know that not all errors are hardware errors. Sometimes even software errors prevent restores. Funnily enough Apple itself mention that 'in rare cases, error 23 could be hardware related'.
    - all Apple has done so far is replicate the issue. I don not know how anyone can conclude that the issue is a hardware issue.
    And by the way, I am not certain that this is a software bug. Again if you read my Posts, you will notice I only want a confirmation,/proof that the issue is hardware related as they mention..
    Please refrain do. Responding if there is nothing to add.

  • My phone has been in recovery mode all day and now it's not even showing up in iTunes. What can I do?

    It started this morning when i was syncing it to my iTunes to get some pictrues off of it for class and it said to restore it. I've done restore before so I clicked and went along. But then it didnt work at all and came up with error 14. I shut down my pc and turned it back on, plugged it in and after an hour of syncing it worked. Left, went to class and noticed that none of my music or apps were on my phone so after my class i went and plugged it back in again. Thats when everything went down hill. It said the same things about restoring and what nots so I didnt think anything of it.  Everytime I tried again it said it would fail with the error messages as 14,2003, or 3200. Now it's not even showing up in my iTunes when i plug it in. I've tried the advice on here but nothing seems to work. Does anyone have any ideas?

    Hi Eri-kun,
    Welcome to the Support Communities!  The article below will help you troubleshoot the issue you are having syncing your iPhone with iTunes:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    I hope this information helps ....
    - Judy

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    How are you turning off 3G? If you are putting it in Airplane mode this is why you haven't received any calls or texts, they both run on voice data which you turned off.

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