HT201441 the device has already been erased, but is still linked to the previous owner's account, you will be prompted for the previous owner's Apple ID and password during the device setup and activation process
I could not contact the previous owner so that can help me the way you have described
The Help page you came here from gives you all the information; without the previous owner's password or his removing the phone from his list of devices you cannot proceed and I'm afraid your phone is useless.
Similar Messages
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the device has already been the device has already been erased, but is still linked to the previouserased, i put the apple id & password for the previous owner witch i used to erase the phone from icloud but it still linked to the previous owner’s account what can i doing to rescue the phone pls
with my thanksThe Help page you came here from gives you all the information; without the previous owner's password or his removing the phone from his list of devices you cannot proceed and I'm afraid your phone is useless.
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I bought iPhone 4s device from the owner and the previous owner is not present and the device has already been erased, how can I use this device using my Apple ID and iCloud
Hello adilx
The only way to get passed that and to use that iPhone is to ask the previous owner to remove it from icloud.com in the Find my iPhone section.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps to remove the device from their account:
Sign in to their iCloud account at www.icloud.com/find.
Click All Devices to open a list of devices linked to their account, then select the device to be removed.
Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device is erased and removed from the account, you can proceed with the device setup process.
Regards,
-Norm G. -
There is a TV series season that itunes identifies as PURCHASED but will not download as it says it has already been downloaded but I have no idea where the initial download is. Anyone know how to fix this?
Cancel your storage upgrade
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
Note: Partial refunds are available where required by law.
From here > http://help.apple.com/icloud/?lang=en#mma3518f8580
HelpKimIsAlreadyTaken wrote:
Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
If you make more room on your Device perhaps you can View/ use the purchases...
However if you would prefer a Refund... you can always ask... be sure to explain your situation...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
It is stated that all sales are final -
i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least get what I actually purchased?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I accidentally deleted an album from my itunes library and i want to buy it again but itunes is saying that i have already purchased it but i don't have it in my library. How do i buy the album again?
Sorry, but audiobooks cannot be downloaded more than once without charge, so if you don't have a viable backup, you may be out of luck. You can, however, contact the iTunes Store, explain the situation, and see if they can make an exception for you.
http://www.apple.com/support/itunes/contact/
Regards. -
i have 15.00 on my itune gift card but it`s saying the card has been redeem but i didn`t buy anything yet.You can still see the 15.00 in on my itunes.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Had to reset the iPod and now I can't use the email that was on it before, it says the email is already being used. How do I fix tht?
Place the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
I use symbolic links and program shortcuts as a way to easily open different Firefox profiles ie. one for casual/personal use and another for work. This works well, but I get the "Firefox is already running, but is not responding" error message if I try to open external links with FF as my default browser. FF is actually open and running fine, but I guess it doesn't acknowledge this fact because of how I'm originally starting the process.
I wasn't able to add the symbolically linked executables to the default program pane. Is there a way to bypass this error or other way to fix this?
The solution to the question linked below is what I'm using to open the different FF profiles.
http://superuser.com/questions/255312/pin-same-app-multiple-times-in-windows-7hello, this is probably happening when you run the default profile with the -no-remote switch.
http://kb.mozillazine.org/Profile_in_use -
I keep getting an "unable to download song" error when I purchase a new song from itunes. The same thing happens when I purchase audiobooks as well, can anyone help? I am connected to wifi all day and they still dont' download.
It seems to me that the battery is dead or y have a hardware problem
Place the iPod in recovery mode using one of these programs and thenretore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
It appears that it is in the purchases list, but it is not there, HELP
The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
Now- "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
Message was edited by: Apple I0S Help Team -
When I try and redeem my music card, it says it has already been used
when I try and redeem the iTunes Music Card, it says that the card has already been used, but the amount in my account does not go up! please help!
welcome to discussions, we are fellow users.
For a problem like that, you will have to email iTMS cusotmer service
http://www.apple.com/support/itunes/musicstore/musiccard/ -
First I ran into this brick wall on the number of IPv6 interfaces
SG300 Cannot enable IPv6 on the interface - the maximum number of interfaces 3 has already been used.
Also, it appears that there is no IPV6 routing in Layer 3 mode
SG300 L3 IPv6 routing does NOT work
And now this, I cant use more than 3 IPv6 addressesGood Article
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer" Regards Edwin Anthony Joseph -
Problem when creating a calculated column "Item has already been added"
Hi,
I built an a set of lists and custom content types which are made available under http://moss/callcenter. When I want to create a new calculated column for one of my custom content types i get the following error
Item has already been added. Key in
dictionary: 'Strasse_Strasse' Key being added: 'Straße_Straße'
This is rather strange as I don't even get as far as creating that new column. The error occurs right when I select the type calculated column, even before I enter a name for the new column. How ever, when I want to create a calculated column in root site collection (http://moss/) this error does not occur and I can create the new column.
Any ideas anyone?
Thank you,
Christophhi,
you can try below thing
http://blogs.msdn.com/b/timquin/archive/2009/02/11/sharepoint-item-has-already-been-added-key-in-dictionary-484-key-being-added-484.aspx
Whenever you see a reply and if you think is helpful,Vote As Helpful! And whenever you see a reply being an answer to the question of the thread, click Mark As Answer -
I redeemed my itunes gift card on my sisters ipad and I would like to get something for my dad but it says that the card has already been redeemed. Is there a way to unredeem or transfer the credits? Thank you!
No, once you redeem a card to your account, it is permanently there, until you spend the amount you have redeemed.
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