HT203433 My purchased section is not recognizing an album I purchased on my iPhone 2 days ago. iTunes 11 issue?

My purchased section is not recognizing an album I purchased on my iPhone 2 days ago. iTunes 11 issue? My phone shows the purchase but iTunes does not see it. I have gone to Store: Check for Available Downloads. Nothing. I would love to listen to this album on my iMac today, not my phone.

By purchased section do you mean the section for re-downloading via the iTunes store homepage, or the purchased section of your library ? I think that the purchased section of your library only shows purchases made on that computer, so it may necessarily show there, it may just be under Music if you've copied it over from your phone.
If you mean the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage then does any of your music purchases show there (music can't be re-downloaded in all countries) ? If no music shows there then you should be able to copy it over from your phone to the music part of your library via File > Devices > Transfer Purchases. If other music purchases show there then you are signed in with the same account as you purchased it with, it's still in the store, and it's not hidden (hiding and unhiding) ?
If you are in a country where music can be re-downloaded then you can turn on automatic downloads via the Store tab in iTunes > Preferences (command-comma) so that new purchases on your phone automatically download on your Mac

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For the last few downloads the albums have been incomplete.most of the tracks are ok, but two or three tracks start ok but do not finish ,stopping after an short part and then going on to the next track. the songs are complete when i check them in the purchased section, but are incomplete in the album folder.

Thank you, I read that lengthy procedure before I asked the question.
I have no way of following all of those steps successfully since I am about butterfingered a sthe last dinosaur and will make every mistake in the world and get frustrated with something that SHOULD be simple.
I have the three disk autobook showing in iTunes library as one title , I had to enter the dat amyself since it was not listed on the internet data base, All entries for all tracks match and I have indicated the disk number as one, two or three of three as indicated.
Yet when I sync the iTunes to the iPod I am being presented with each individual track listed in the Audiobook Menu.
I am using the latest version of iTunes and a iPod Classic 160G-- that I purchased three days ago purposefully for the converting of the audiobooks to a portable device since the Library of Congress ( NLS BARD ) books are formatted differently and the player is bulky.
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Does anybody have an e-mail address for Apple, preferably iTunes folks?
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Obviously I will try that link to that Chapter and Verse site and see what I can do.
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Thank you
Carl

By purchased section do you mean the section for re-downloading via the iTunes store homepage, or the purchased section of your library ? I think that the purchased section of your library only shows purchases made on that computer, so it may necessarily show there, it may just be under Music if you've copied it over from your phone.
If you mean the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage then does any of your music purchases show there (music can't be re-downloaded in all countries) ? If no music shows there then you should be able to copy it over from your phone to the music part of your library via File > Devices > Transfer Purchases. If other music purchases show there then you are signed in with the same account as you purchased it with, it's still in the store, and it's not hidden (hiding and unhiding) ?
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I have downloaded that utility but can not use it, as
when I plug the shuffle into the USB port, it is not
recognized by either computer I am using. I can not
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computer would have to know the shuffle is plugged in
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now can not.
Just as a check, did you actually follow the THESE directions...EXACTLY?
Using iPod shuffle Reset Utility
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3. Connect iPod shuffle to a USB port on your computer. Do not connect iPod shuffle to a USB port on your keyboard or other non-powered USB hub.
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- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
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iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Applies to win 8
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Thanks Carolyn... I tried that but they are still not showing up. I ended up going to their support page and filled out a form with a description of the problem. I hope that I get a response soon.
Just in case, the link for the form is below.
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I've purchased a number of songs from itunes, and upon reformatting my computer I lost all of them. I followed all the steps I could find on the apple website, however my itunes (at the current version) seems to differ from what support on the website tells me; See the link below.
http://i.imgur.com/T25VU.jpg
I contacted support, and I recieved an email telling me they had "posted the missing items to your download queue and they are waiting to be downloaded at your earliest convenience." Now, the problem was that upon redownloading the songs, my computer suffered another critical failure, which resulted in needing to be reformatted again. The problem presented itself, so after trying all steps I could to get my music back, I contacted support again. I recieved an email containing the following;
"I looked at your account and saw that on 09/14/2011, the iTunes Store made an exception and allowed you to download your purchases again. However, because your songs gone missing, I have decided to make a Second--and Final--exception for you.
Please note that Apple does not offer protection for the loss of data from your hard disk, so I recommend that you back up your iTunes library as soon as possible and thereafter on a regular basis."
This seems to be the opposite of what the itunes website tells me, see the following link;
http://support.apple.com/kb/HT2519
Additionally;
http://support.apple.com/kb/DL1103
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This seems to be very misleading. When I looked for assistance regarding my downloads and iCloud (see the two links I posted) I found nothing saying it was exclusive to the US.
http://www.apple.com/icloud/
When I found this, I still struggled to find any evidence that it was US only, until down the very bottom of the page;
"Some music features of iCloud are available in beta now in the U.S. only and require iOS 4.3.3 on iPhone 3GS, iPhone 4 (GSM model), iPod touch (3rd and 4th generation), iPad, or iPad 2, or a Mac or PC with iTunes 10.3 or later"
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http://i.imgur.com/YUgab.jpg
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http://i.imgur.com/YUgab.jpg
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How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
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I tried all 3 problem discs on my Macbook and they're recognized just fine.
Dunno.
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HT203433 My purchased section is not recognizing an album I purchased on my iPhone 2 days ago. iTunes 11 issue?

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