HT204370 my downloaded movie won't play on my computer although it meets requirements
I can't make the TV show I downloaded play on this computer. It's HD. is that the problem?
What is the exact problem with the movie? If iCloud is available for your country and the movie is purchased, you can try deleting the movie and then redownloading it.
Similar Messages
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Itunes downloaded movie won't play
I've searched the forum but can't find a relevant solution. I purchased and downloaded a movie through iTunes, but when I try to play it I just get a black screen. The controls appear, and I can see screens in the chapters, but it won't play. I deleted and re-downloaded it twice to no avail.
I am having the same problem right now and I can't seem to find an answer, I really wish I could help you :/
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Is this beta. The image for Yosemite is a very big rock, appropriate as this OS sends your mac back to the stone-age. iTunes crashes on open, iPhoto won't update, Safari shows text without graphics, can't get Java 8 'cause Safari "can't find server". Wifi slower than a crippled snail. Does anyone know how to uninstall this rubbish?
travellingbirder wrote:
Is this beta ?
You tell us Finding the OS X version and build information on your Mac. -
I get this after downloading a movie: "The selected movie won't play on one of your connected displays." What do I do?
I fixed it. I just had to unplug my second monitor and re-plug it in. All is better now.
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I rented a movie through iTunes and it downloaded but won't play.
I rented a movie through iTunes and it downloaded but won't play. It is present in the videos app but doesn't load the picture for the movie. When I go to play it, it just opens and then closes. There is an iCloud icon that suggests the movie has not Been downloaded and when I click it it says that the movie has already been rented but not downloaded and that I need to go to downloads to manage it. It is not present in my iTunes download page however. And when I go to rent it again all I get is a watch button that directs me back to the videos app with no way to watch it.
Hi Refvoxa,
Thanks for visiting Apple Support Communities.
If you are not able to play or download a movie rental on your iPad, first restart your device:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
After your iPad restarts, try resuming the download again:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If the movie still does not appear in Downloads, and can't be played, I recommend reporting the issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Regards,
Jeremy -
The selected movie won't play on your display.
Same issue on a mac mini - are you ******* kidding me?
This is why DRM is HORRIBLE. I can download the same content illegally and it would play fine... Thanks for nothing Apple -
my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?
Hi there kirk279,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W. -
iTunes rented movies won't play on my PC. "This movie required QuickTime which this version of iTunes doesn't include." So I downloaded QT 7 but movies still won't play. HELP Very frustrating.
Ok nw the rented film is on the iPad which won't play and when I looked at the Mac I was greeted with an error message saying that the film could nt be transferred because the file had already been transferred somewhere else! Thing is I can see it on theioad and the Mac still!
Obviously the film Kees checking where it as you can't watch it in two places at the same time. I can understand that but I knw it's not anywhere else.
The only thing I can think of is if when time machine backs it up it thinks it's being watched!
Any ideas anyone? -
Hi,
just a few weeks ago I watched on my new iMac 5k Retina a long-ago-downloaded movie (iTunes content, HD, Billy Joel. Live at Shea Stadium). I had no issues watching it on the new wonderful display just a few weeks ago!
Today I wanted to resume the video and got the error "The selected movie won’t play on your display. This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection).".
Actually the movie plays for a few seconds and then the movie window gets black and the error message appears. Restarting iTunes does not help. Restarting the Mac also not.
How can this be fixed?
Additionally I get since I moved from my old iMac to the new one the iTunes error "Do you want the application “iTunes.app” to accept incoming network connections?" every time I start iTunes.
BR
Alex
iMac 5K Retina (ser no DGKP813CFY14)
AMD Radeon R9 M295X 4096 MB, 4 GHz Intel Core i7,
OS X 10.10.2 (14C1514)
I am running FCPX, iTunes, Aperture...I found the issue, a new app that I installed the other day...just renamed it and now I can watch the bought content again...
BR
a -
Movie won't play in or outside of itunes
I recently purchased Marvel's Avengers. The movie won't play in itunes or in any other program. I've tried deleting and re-downloading it. I don't get an error message, I just click play and nothing happens.
Sometimes it will flash the pause button briefly, but then it goes back to the play button, and the movie doesn't start.Try restarting your iTunes in 32-bit mode, as per the following document:
iTunes for Mac: Older media files may require iTunes to reopen in 32-bit mode -
HT1657 My movie won't play past two minutes and thirty-seven seconds. What do I do?
My movie won't play past two minutes and thirty-seven seconds. What do I do?
Hello Bdev15,
I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too. I have a few additional suggestions to get it downloaded to your iPhone.
First, I recommend checking to see if the download was interrupted:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the songs still do not download, next I recommend downloading the songs when connected to another network. For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network. Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M. -
Online movies won't play. They play with IE
I have win xp pro w/ sp3 and dual core 2.5ghz cpu, 500 gb hard drive and 3 gb ram on my desktop. mylifetime.com and other sites online movies won't play, but they will play if I use IE8.
Update All your Firefox Plugins
* https://www-trunk.stage.mozilla.com/en-US/plugincheck/
* http://www.mozilla.com/en-US/plugincheck/
** Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
Clear the Network Cache
* https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache
Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Check and tell if its working. -
Movie won't play on computer say quicktime is incompatible
downloaded purchased movie won't play on computer say quicktime is incompatible. I get this message for Hannibal Rising: This movie requires QuickTime, which is not supported by this version of iTunes.
First, thank you for taking the time to respond.
This is the recorder I have: Sony DVD Recorder & VHS Combo PlayerRDR-VX515:
http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SYDisplayProductInformation-Start?CategoryName=hav_DVDDVDRecorders&ProductSKU=RDRVX515&TabName=feature&var2=
The specs stated that it does record MPEG video.
The Mac mini is a super drive w/ + & - capability. I guess I'll have to buy another recorder to get this to work. -
After installing Maverick, my downloaded movies will not play in Quick Time. I receive the following error message:
You can’t open the application “QuickTime Player.app” because it may be damaged or incomplete. So I tried to unistall QT and I get an error that says, You can not delete this application as it is a requirement for the OSX.
Well I did find a way to delete it, by going into the various components and one by one deleting it. Now I reinstall it and the message is that this Quick Time is for an earlier version before Maverick 7. SMH....Now what.?Hello, terrygav.
I would recommend processing a reinstall of Mavericks.
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Make sure to backup all of your data prior to reinstalling OS X 10.9.
Back up your Mac
http://support.apple.com/kb/PH11371
Cheers,
Jason H. -
IDVD autoplay movie won't play in DVD player
My IDVD movie won't play in a DVD player when created in autoplay mode. It plays fine on my computer both in preview and on my computer's DVD player program and it works fine if I create a menu and button, just not if I create it in autoplay mode. I've tried it on my work compter and three DVD players and it won't play in any of them. Can anyone help, please?
Hi Sue
Thanks for responding.
I used a 16x Maxwell DVD-R. The same kind of disc worked fine with the movie when I had a menu.
I'm afraid I don't know what a Patchburn is.
Josef
Hi JosefK:
Welcome to discussions.
Did you use a Data DVD by chance?
It needs to be a DVD-R with iMovie 4.
Are you using an external with Patchburn?
Sue
Hi Sue
Thanks for responding.
I used a 16x DVD-R. The same kind of disc worked fine with the movie when I had a menu.
I'm afraid I don't know what a Patchburn is.
Josef
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