HT2589 Says cannot connect to iTunes. What am I doing wrong?
I changed my apple id and it accepted my password and now when I try to sign in it says cannot connect to iTunes? What do I need to do?
There is a fix coming out soon for this. In the mean time go to settings and put the date forward one year. then try. once you have access then put the date back.
hope it helps
Ryan
Similar Messages
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HT4059 When I tap on the store on my iBooks it says cannot connect to iTunes, what is wrong?
When I tap store on my iBooks it says cannot connect to iTunes, what is wrong?
Hi Kath50OCD,
Thanks for the question. When troubleshooting iTunes Store connection issues, the following articles provide the best information:
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the above did not resolve your issue, refer to the following:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
If you haven't been able to connect to the iTunes Store:
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsoriOS: Troubleshooting Wi-Fi networks and connections.
Thanks,
Matt M. -
HT2731 When trying to make a purchase on an app it says cannot connect to iTunes, what do I do?
Every time I try to make a purchase on a app it says cannot connect to iTunes Store but I'm logged In with my user ID please help
You may need to contact iTunes support for this: http://www.apple.com/support/itunes/contact/
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i have made a seperate itunes account and it logs in as well. so i am not sure what is going on. i have tried uninstalling and reinstalling itunes, i have turned off my computer and back on. i have ran it as a administrator. i am running windows 8 on a toshiba satellite.
What troubleshooting techniques have you tried? Have you restarted the app? Have you restarted your computer?
One idea is to Trash this file; Mac HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist and restart. -
Passbook not working how do I fix .?
There is a fix coming out soon for this. In the mean time go to settings and put the date forward one year. then try. once you have access then put the date back.
hope it helps
Ryan -
my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
if i open passbook on iphone 5, it always say cannot connect to itunes, any fix from apple tech support? and whats the reason for this problem? why do we have to figure it out and not even apple can give answer??
actually i found out how to fix it
1 sign out of apple account
2 close down passbook app
3 change year to 2013
4 reopen passbook and sign in at the button with your apple ID
5 change the time to auto update and it should work from now on.
this worked for me let me know if it work for you:) -
when i try to update an app a box pops up and says "cannot connect to itunes store" what am i doing wrong?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?
My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?
I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed
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when i try to report a problem purchase to itunes i keep getting a message saying 'cannot connect to itunes store' or 'cannot connect to server' dispite being able to visit the store to make purchases. is this just a scam by itunes not to engage with problems?
"is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/ -
When I try to download a app from the App Store to my iPhone a message keeps coming up saying 'cannot connect to iTunes' it's happening a few days now. Helpppp
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Prompt says "cannot connect to itunes store" whenever I click an application
There must be a problem in your wi-fi. Or else there must be no wi-fi in ur house.
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I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086) -
I loaded cleartune a while back, there are upgrades/updates available, which I'm trying to load. When I choose update, it asks for my password, which I provide and I get a message saying "cannot connect to Itunes store" I have many other apps I've loaded and upgraded just fine. However this one, the one I actually wanted bad enough to pay for, is wanting me to delete it and buy another copy. How can I update Cleartune without buying it again?
Hi all,
This is a very interesting situation. I did try to update one of my apps within itunes as was suggested. That worked !!
But then I noticed that I had 2 different logins that I must have created over the years. I almost forgot. I have a apple ID and an AOL ID. It seems that I purchased (actually they are all free) some apps with one ID and other apps with the other ID. I must have done this by accident.
So when I log out of one of the IDs on my Touch and then log in with the other ID, I can update the apps.
It seems that something changed on Apple's servers. It seems that until recently I was able to update free apps regardless of what ID I originally bought them with. Now it seems that's not the case. Apple must check this now.
Now that I know what the issue is, I'll make sure I use one ID all the time.
Thanks,
Steve -
It says " cannot connect to itunes"
I can't download any apps today and every time i try an icon that says cannot connect to itunes will appear. What's the problem? I have no problem with my internet connection though. Is itunes having their maintenance? Pls. Help
There was an issue earlier. http://www.apple.com/support/systemstatus/
If the issue is still happenign, I would close all apps http://support.apple.com/kb/ht5137 and then restart your device http://support.apple.com/kb/ht1430
Once back on, try again. The particular app may be stuck in a loop, try to downlaod a new free app.
Cheers!
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