HT2736 A friend gifted me something, but it NEVER arrived, he tried resending the mail 3 times, then tried with a different email, and still didn't work. WHAT!?

A friend gifted me the new single Super Collider, but I never got any e-mail or message at all. He paid for it, got charged to his credit card, and I received nothing. He tried sending it multiple times, without success, then he tried with a different email account of mine, which didn't work as well. We're both seriously ****** about this, but before ragin out in flames, is there any way to solve this?
Facts:
We have the same country store on iTunes.
Both my emails have an associated iTunes account (both same country as his)
I checked my mail everywhere I could, no spam folder, no trash folder, no main folder, nothing.
What can we do? If possible to avoid contacting support better, apple support gets 5 stars on the worst tech-support system.

You don't want to update to 3.6.4, trust me. Stay with 3.6.3. If you need to download it again you can find it here:
http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.3/win32/en-US/

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My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in but not make purchases from the store so I set up a new login/account . Is there any way to move my music to the new account?

My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2. Is there any way to move my music to the new account?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

I have an iPhone 4S that won't charge. I have tried with 5 different cords and 2 wall plug but it won't connect. It will work if I plug and unplug my phone for 20 minutes. Please help me!

I have an iPhone 4S that won't charge. I have tried with 5 different cords and 2 wall plug but it won't connect. It will work if I plug and unplug my phone for 20 minutes. Please help me! Do I need a new phone or is this something that can be fixed?

Clean out the charging port--make sure there's no dust or debris in there. If that fails to solve the issue, bring the phone to Apple for evaluation.

How do I delete Adobe Account? I tried free download of Photoshop and it didn't work. I now want to delete account but nowhere seems to allow me to do this.

I tried free download of Photoshop and it didn't work. I now want to delete account but nowhere seems to allow me to do this.
Anyone able to help?

Hi
If you want your account completely deleted then you can contact the Customer Support for this.

Firefox sent an update but it wouldn't download because it said it came through an e mail improperly coded or tried to use adobe acrobat and that doesn't work. what do I do

firefox sent an update to my imac but I couldn't download it because it said it came through an email improperly coded or tried to use adobe acrobat and that doesn't work. what do I do??

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
 Cheers, Tom

HT5312 Dear Apple , kindly i need to change my ID password but they want from me to answer two question but i forgot the answers , so i surprised that their is secure email and i didn't add it so how can change my password and change the secure email ,urg

Dear Apple , kindly i need to change my ID password but they want from me to answer two question but i forgot the answers , so i surprised that their is secure email and i didn't add it so how can change my password and change the secure email ,urgent plz

You a renot addressing Apple here at all.
We are all itunes users just like you.

Cannot open favourites using the Firefox tag that usually opens up the menu and a new page.. Now I get the dropdown menu but cannot open a new page, losing the homepage every time I explore, can you say WHY? all other versions worked fine!

I cannot open a new page from the Firefox favorites menu, it worked before in other versions and this new 5.1 version, but stopped working a few days ago, uninstalled, downloaded a fresh program.. same problem exists. I usually leave my 'Home Page' as a stable page and just open 'new' pages for i.e. Google, Internet Banking etc. the '+' sign on my home page or other loaded pages does not operate, hate having to now constantly sign in to my hotmail home page if and when I open new pages, can you help?

Websites remembering you and automatically log you in is stored in a cookie.
* Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
Make sure that you do not run Firefox in Private Browsing mode.
* https://support.mozilla.com/kb/Private+Browsing
* In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
* Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
* http://kb.mozillazine.org/Cookies

My MacBook Air has OSX Version 10.9 and suddenly I can no longer access iPhoto including all my photos on my computer. I have tried to update iphote but the message says I signed on with a different password and I can't update.

My MacBook Air has OSX Version 10.9 and suddenly I can no longer access iPhoto. THe message says, 'You can't use this version of the applicaitonn iPhot with this version of OS X. You have iphoto 9.3.2." When I try to update iPhoto, I get a message saying I signed in with a different apple ID and password. This all happened about the same time I got a new iphone. The iPhoto icon has a circle with a line through it.

southiechics wrote:
HEY APPLE! We need help with this. I'm having the same problem. What gives?
Start a new discussion and post it in the iPhoto forum.
Ciao.

HT4623 I tried to update my iTunes tonight....waited and now it says something is corrupt?? I also tried to update my iPad and it didn't work after waiting for 4 hours for that one. I need a remote access and John Whitaker is the one I want to do this f

What is going on with my iPad update. I waited for four hours letting it "update" and after the alloted time, it tells me that I needed to update my iTunes first. After doing that, I can't even get into my iTunes. It says a file is corrupt. This is making me less and less impressed with these updates. I have trouble 80% of the time.

What iPad model and what iOS is it currently running? Are you trying to update the iOS via wifi or connected to your computer?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

My friend gifted a app but I still haven't received it

My friend gifted a app but I still haven't received it

Try this discussion...
https://discussions.apple.com/message/18418333#18418333
From the More Like This section on the right.

I send an email from my Iphone to a friend. My friend receives it on her Iphone, but as text message. She replies and it goes back to my daughter's phone, a completely different email and phone number. Why?

I send an email from my Iphone to a friend. My friend receives it on her Iphone, but as text message. She replies and it goes back to my daughter's phone, a completely different email and phone number. Why?

We went through my friend's phone and my daughter's email and phone number are not in it. I have never given my daughter's iphone number to my friend. Is it something to do with gmail or my apple id? My daughter (14) has been using my computer as her "base" for HER Iphone.
My friend does use her iphone number as an email address as well.
For instance: her phone number might look like this: (493) 305-3958
and her email address would look like this: [email protected]
If I Iphone/email my friend, she receives it as a text message. Then if she replies to that text message, it goes to my daughter's phone and not mine. It's completely crazy! We searched her phone contacts and did not find my daughter's phone number anywhere or attached anywhere to mine. Since when does Iphone emailing wind up in the text messaging area?

My friend has an iPhone but doesn't use iMessage. How can I send her regular texts with the new iOS 7 update?

My friend has an iPhone but doesn't use iMessage. How can I send her regular texts with the new iOS 7 update?

That's because her phone is recognized in the Apple database as an iPhone. It should eventually convert to SMS but that's above my level of expertise here so hopefully someone else can come along and help you further. She could just turn on iMessage and solve the problem. Ha!
Good luck!

I just updated my pages and now it won't load. This is on my iPad. The first version which has the latest version it can have 5.1 or something like that. I am trying to open a document and am worried that if I uninstall and reinstall I will lose all my do

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I am trying to log on to iwork but it keeps saying that my password is incorrect. I have already reset it and entered my new password and it still is not working. what should i do?

I am trying to log on to iwork but it keeps saying that my password is incorrect. I have already reset it and entered my new password and it still is not working. what should i do?

I really can't comprehend the logic that leads to believe that password for old apple id will come to e-mail for new id. Buy may be I just misunderstood something. Contact Apple for assist with password retrieval. If you can verify yourself as account owner they may be able to help you.

I copied several MOV files to a CD. When I play them from the CD the video is fine but the audio works fine for the first few seconds then stops (using Qicktime Player 7.7.1. Everything works fine if I use VLC Media Player. Does anyone have any idea why?

I copied several MOV files to a CD. When I play them from the CD the video is fine but the audio works fine for the first few seconds then stops (using Qicktime Player 7.7.1. Everything works fine if I use VLC Media Player. Does anyone have any idea why?

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The easiest thing to do is to simply tell your friends and relatives to copy the files to their local hard drive before playing them. Your basic problem is that data discs have a limited real time transfer rate. Since you say VLC plays the files fine, I might suspect its player is likely buffering the data while the QT 7 Player is not.
Data discs made for playback directly from the CD or DVD are normally encoded using MPEG-4/AVC (H.264) video with AAC audio. This is a modern codec which has specific settings to re-package the data (i.e., must be encoded using the multipass option and then select the "optimize for CD/DVD" option).

HT2736 A friend gifted me something, but it NEVER arrived, he tried resending the mail 3 times, then tried with a different email, and still didn't work. WHAT!?

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