HT3529 I am in Chinese, but somehow I could not send text message to UK or US now, but could call Uk and US phone number successfully. Is there anyone could help this, thanks!!!

I am using iphone 4, and upgraded the system to IOS6 already. but I found I could not send test message to UK and US, I could call phone number in UK or US successfully. Could someone to help me to fix up this issue. I guess the problem probably came from the format of UK or US phone number in my Iphone address book. Due there is some blank space between the phone number for iphone phone number format. I ever try andro phone, no blank space there, so could send test message to UK and UK without problem.

Hi Iansally,
I can take at the billing of your account. Please can you send me in your details using the link found in the "About Me" section of my profile?
Thanks
PaddyB
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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Iphone 5 receives text messages but will not send text messages

Since yesterday my boyfriends iphone 5 will not send text messages. He can receive them but when he goes to reply it doesnt work. He has turned his phone off and on and that seems to work for awhile but then the same problem happens again where he cannot send a text message. Was wondering if there was any way in fixing this or why his phone is all of a sudden doing this.

So I should update this. The phone actually loses service, I have reset the network connection as well as I have updated the carrier settings and the phone is still losing service randomly. I called the carrier and they told me there is nothhing they can do unless we bring the phone in, they believe it could be the sim card because everything on their end looks to be fine. So I'll be going to the carrier store this evening to see if they can fix the problem if not then I will be going to the apple store. Do hope this problem gets fixed soon.

Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptabl

Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptable

What version of iTunes is on the computer? You need at least 11.4.

TS5185 Hi After I have report a junk message I coudl not get Imessge from other iphone. and could not send any message in blue color but green which need to pay for.

Hi After I have report a junk message to 7726, I coudl not get Imessge from other iphones. and could not send any message in blue color but green which need to pay for. Does Apple blocked my imessage ? I have checked the setting. imessage is on.
Thanks,
J

Make sure that your date and time settings and time zone are accurate (Settings - General - Date and Time). Reset your phone to 'Set Automatically' and then try signing in again - this worked for me. My date/time settings were not automatic (candy crush cheats!!).

HT1414 Hi All, i recently done a back up and update & restore, but ive lost my notes, my text messages and my reminders and notes on the calender, i also have lost the data i had in an app which was very important to me. Please Please help me, i,m total

Hi All, i recently done a back up and update & restore, but ive lost my notes, my text messages and my reminders and notes on the calender, i also have lost the data i had in an app which was very important to me. Please Please help me, i,m total novice.
I did this back up because i was instructed by my service provider. This was supposed to sort out my losing connection problem, which it didn't, it instead gave me a new problem. If there is anyone out there who can help me to retrieve my lost information i would appreciate it.
Thank You in advance.

You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.

My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay in store?

My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay for repairs in store because I didnt get the Apple care plan when I purchased it. Sprint said it may be a phone problem not sure if I should take it to Sprint or Apple...I just need my phone

I'm sorry to learn that you are not able to make/receive calls chelseabee! (ticket number removed) results indicate that there is no issues with the network or account provisioning. Since you have already done a hard reset http://vz.to/1gBkSJc (as per your post), I recommend exploring replacement options. If your phone is within the one year manufacturers' warranty we can provide a Certified Like New replacement http://vz.to/uyYF0o as long as no physical/liquid damage exist. If your phone has sustained physical/water damage and you have insurance, you can submit a claim to the insurance company online at this link http://bit.ly/07CrqPK
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

I want to change my password but the system is not sending me message to reset my password. pls help someone is using my password without my permission and i want to change my password.

i want to change my password but the system is not sending me message to reset my password. pls help someone is using my password without my permission and i want to change my password.

If you are talking about your Apple ID password, make sure it IS your apple ID.
In the past 24 hours, I have received two emails "How to reset your Apple ID password". I had not requested any change and I finally realized someone else is trying to reset the password. I have had this Apple ID since 2009 so I am not using someone else's ID.
Again, if you are not receiving the email to reset make sure you have the right ID - it might be going to the email linked to the account, and it might not be yours.

ITunes could not connect to this iPhone. Could not send a message to the device.

iTunes could not connect to this iPhone. Could not send a message to the device. I kept getting this message from Itunes. Cable is good, restarted iphone, itunes and computer. Done everthing i found on the internet. Still having same problem.

All I can suggest to you is that youmake sure that you try all of the things in the appropriate one of the following links
iPhone not recognised by iTunes on PC iPhone not recognised by iTunes on Mac

I can not send a message to someone from my iPad mini unless they have an I phone how do I change this

I can not send a message to any one of my contacts unless they have an iPhone or I pad how can I sync my contacts to get and receive messages on this I lad mini

iMessage only works between other Apple iOS devices.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

I just purchased a note 3. Everything works well except I cannot send text messages. I can receive them, but I get an error message when I try to send them

Can anyone tell me why I cannot send text messages on my note 3? I can receive them, but when I attempt to send them I get an error message unable to send . . . It's a brand new phone.

Congratulations on your new phone, Nonaleigh.
We would love to get to the bottom of your message mystery.
I'm guessing you are getting the error for all messages you attempt to send, is that correct?
What type of phone did you upgrade from? We ask because if you have switched from an Apple device (e.g., iPhone) to a non-Apple device (e.g., Android, Blackberry, etc.) and previously used the iMessage service, you may experience issues sending/receiving SMS/MMS messages with Apple device users. You need to deactivate the iMessage service within your Apple account to restore normal SMS/MMS functionality.
TamaraH_VZW
Follow us on Twitter @VZWSupport

I can make calls and send text messages on my new iPhone 5, but incoming calls and texts still go to my old (non-Apple) phone. Is this a problem with the phone set up, or is it a problem with my old carrier or my new carrier?

I can make calls and send texts on my new iPhone 5, but all incoming calls and texts are received by my old (non-Apple) phone.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

My phone (4S, iOS 6) will only send text messages instead of iMessage to one particular contact (iPhone 5). Why this? We are both able to iMessage all our other iOS 5 and 6 contacts!

We also tried to deactivate and activate iMessage in "Settings", but still it will only send text messages.. We have tried within wifi-areas as well.

Niall101 wrote:
Is there some way to remove her from my 'iMessage contacts list' (i.e. Not have the little blue iMessage bubble beside her phone number when I try to compose a new message to her)?
No, you can't. Your friend would have to do that. The fact that she has turned iMessage off should do this.

One of my contacts just recently went from an older phone to an iphone and my iphone us still sending text messages rather than imessages. How can i fix this?

I have tried switching the contact from mobile to iphone. I have also tried deleting the conversation from the message screen but nothing seems to be changing my messages to that contact to imessages.

Changing the label for the cell phone number has no effect on this.
You are certain this contact has registered iMessage on their iPhone and has iMessage turned on?

HT1430 I powered off but still cannot send text messages from my IPad.

My iPad will not allow me to send text messages. I am receiving them but cannot create and send them.

Just want you to know that I believe you solved my problem of not being able to send text messages on I pad, yet could receive them. I don't know how to give you the 10 points, but you deserve them

I just subscribed to IHome but when it tries to gather information about my music library, I get an error message that my Itunes is not responding and then it shuts down. Has anyone else had this problem?

I just subscribed to IHome but when it tries to gather information about my music library, I get an error message that my Itunes is not responding and then it shuts down. Has anyone else had this problem?

Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue!

HT3529 I am in Chinese, but somehow I could not send text message to UK or US now, but could call Uk and US phone number successfully. Is there anyone could help this, thanks!!!

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