HT3702 I was charged $3.99 this month and last month for something on iTunes that I did NOT order. Please take this off my bill. Please and Thank You

Please  help me fingure why I'm being charged $3.99 each month

We are all itunes users just like you.
We can take nothing off of your bill.
Contact itunes support

Similar Messages

  • HT204074 I had a charge to my iTunes that I did not order, what do I do to correct it.  It was only 1.99 but I don't want it to happen again.

    I had a purchase show up that wasn't mine or something I ordered.

    http://www.apple.com/support/contact/

  • I got an Itunes card and when I loaded it itunes downloaded an album that I did not order; so my question is how did this happen and how do I find out how much this album costs cause I would like to get my money back.

    My wife got me an iTunes card today and as soon as I redeemed it a music album that I did not order downloaded and deducted the cost from my iTunes card. I did this happen and how can I get my money back? I do not listen to the type of music that was downloaded and feel like I was robbed in a way cause the only way things are suppose to download is if I click on them and enter my password. Please let me know if there is anything I can do and am I the only person this has happened to?
    Thank you

    Thank you Niel,
    My wife loaded her ITunes card right after I loaded mine and the album did not and still has not loaded onto her phone so we think it could be in my settings we are going to check into that but I did have money removed my account so thank you for the link to the form.

  • TS1424 I have charges that I did not order. How do I get them off?

    I am recieving charges on my credit card that I did not order.

    Hello Cookiemom40,
    I recommend you report this to our iTunes Store support directly.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    All the best,
    Sterling

  • Hey, My macbook is giving me a flashing question mark on startup. When I hold down the command key to get to system preferences it asks me for a firmware password, that I did not set! Any ideas on how to bipass this?

    Hey, My mac book is giving me a flashing question mark on start up. When I hold down the command key to get to system preferences in order to help it find the system software it asks me for a firmware password, that I did not set! I also do not have the start up DVD/disk anymore. Any ideas on how to bypass this?

    Contact Apple or an authorized Apple service provider.
    (116347)

  • TS2755 Receiving numerous bounced e-mails on my iPad that I did not send. Is this a virus?

    Receiving numerous bounced e-mails on my iPad that I did not send. Is this a virus?

    There have been no viruses or other malware reported for iOS devices. You do not have a virus on your device. but your email may have been hacked. Contact your email service provider.

  • There is a bunch of music in my library under "purchased" that I did not purchase. where does this come from?

    there is a bunch of music in my library under "purchased" that I did not purchase. where does this come from?

    It is possible you accidently added these songs to it. Even though the Purchased playlist is kind of a smart playlist you can still drag and drop songs from your library into it.

  • Charges have been made to my bank account from iTunes that I did not make .  How can I speak to someone about this matter.

    I have charges madero my bank account that I did not make.  How can I speak to a live person?  I show nothing on my account as purchased.  The purchase on bank account says itunes store purchase.  I think someone hacked my account.  Any help?

    Call your credit card company immediately and dispute the charges - sounds as though someone has used your credit card especially since there is nothing showing on your account as purchased.

  • I need to speak to a person.  My bank card has been charged over $500 in fees from Itunes that I did not make.  I spoke to someone in India on 7/22 gave them permission to take over my computer and that is what he said.

    I need to speak to a person on the phone.  I talke to someone in India on 7/22 I have him total control of my computer he went into my bank account and could see all the charges.  His name was Amhit something, he said there was over $500 in charges that I did not make since over a year this has been happening.  I tried before to address this with apple but I never get a person and the amounts are always small and then on 7/22 I got a larger charge so I called and somehow got Amhit.  Amhit changed my apple password to he could get into my account but I didn't know what it was and I have not been able to do anything in itunes since 7/22 but yet today 8/1 there is a $6.39 charge on my bank card.  Something is very messed up!!!!  Amhit said he would get me a credit and call me the next day...surprise he never called.  I NEED HELP!!!!!!!!!!!!

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    If you've previously contacted iTunes Support then do you have an email that you could reply to ? If not then you can contact them via this link and see what contact methods are available for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have been receiving billings / charges from itunes that i did not purchased.

    i received several billings / charges to my account that i did not purchased from itunes. how can i make a formal report / complaint to itunes store?

    The most immediate thing you need to do is to call your credit card company and report the unauthorized charges. Your card company can contact Apple if they need additional information.
    Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. 
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
    Regards.

  • HT1491 i have a charge from itunes that i did not authorize

    i have an itunes charge on my account that i did not authorize how do i contact someone for help?

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • TS1424 have charges from itunes that i did not purchase

    I have charges on my bank account from itunes but i did not purchse these items.

    Does anybody else have access to your account and/or your computer/device ? If not thenyou can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • HT201303 you  charge me 3.98 for itunes that i did not authoritarion please return it back to my card

    You are charging me $3.98 for itunes charges that i did not authorition please return me money to my card, because i have not order anything.

    I'm just a guy killing time, browsing the internet while watching MSNBC.  I have no access to your iTunes account and did nothing of the sort.  Contact the iTunes store at
    expresslane.apple.com

  • Was charge for itunes that I did not purchase

    my itunes account was charged talking larry outfit 7 $.99
    talking tom cat 7 $.99 talking robot $.99 for a total of $2.97 which I did not download, which is not on my itouch, nor do I want them.
    please refund my account and I will promise  you that I will be very careful if I ever use my itouch again. not sure I need this kind of frustration in my life I have wasted a hour of my day that I can not get back trying to get help not only did I speak to someone that was rude and not helpful and very condescending he hung up on me.

    You are not addressing Apple here at all.  We are itunes users just like you.
    If your account has been compromised, then change your password, alert your credit card company and discuss reimburement with them and let itunes support know that your account may have been compromised.

  • HT4009 i was charged for a purchase that i did not order follow up number is30861120 all I want is either my chips that i was charged for or the money put backm into ,my account it was a  mistake on ur part my account is good [bank] so please just put the

    i got a reply to my complaint there were no other purchases going through my bank account except for the one for 39.99 and  the 99.99  one i did do the 39.99 one but did not do the other one there is noone else in the house who touches my phone so please it was a mistake on ur part so please just put the charge for the 99.99 in my double down account because it was a mistake yesterday nothing else is wrong in my bank account except for that one thanl u wilma

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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