HT4009 My clash of clans always tells me to go to this support thing when I try to do an on app purchase. Plz help me.
Plz help me
If you're attempting the purchase with only iTunes Store credit, supply a credit card number; it'll be used instead. Otherwise, contact Apple Support as instructed and wait for them to either resolve it themselves or say what needs to be done to solve it; being told to contact the iTunes Store staff means to do that and not to post about it here.
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I keep trying to make in app purchases for games but it tells me my username or password is wrong when I know it isn't. The information works to sign into the store but not for in app purchases. I have already tried resetting the password only to receive the same results.
Contact itunes support.
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I have ~$34 in my account but I cant buy gems on Kindoms of Camelot: Battle for the North for $29.99. I am able to buy gems for $19.99, then gems for $4.99, and then more gems for $4.99, but i cant buy the one big pack for $29.99. I wouldnt mind normally but the $29.99 pack has %25 more gems than if i were to buy individual $4.99 packs equal to $29.99. This has happened multiple times before but I have ignored it and bought the $19.99 instead. I just redeemed two $15 iTunes cards, so i know that i at least have $30, enough to cover the $29.99 purchase. Is there a glitch in the system or am I being cheated? what can i do to stop/fix this?
the $29.99 doesnt include tax. so if you only have 2 $15.00 cards redeemed you dont have enough to cover the tax...
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can anyone help me solve the problem? i've tried on all apps i have. i can buy apps from the app store, but i can't do in-app purchase.
Not clear what you mean by iTunes help. You can contact iTunes support by:
Apple - Support - iTunes - Contact Us -
Please help anyone
I believe that it's actually telling you that you need to contact Apple support, and if so you will need to do what it says, contact iTunes Support. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
Whenever I try to make an in app purchase it says it wasn't able to complete the purchase I'm using a iTunes voucher I've loaded it onto my account what can I do to make it work it says visit iTunes - support but nothing helps me
Wht is the exact wording of the message you get when you:
Apple - Support - iTunes - Contact Us -
help please
Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
When i try to do an in app purchase it tells me to contact apple. can anyone maybe know the reason?
plz help?
We are fellow users, we won't know why - you will need to contact iTunes Support and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT4009 I keep getting a message about contacting Apple Support when I try to make an In-App Purchase
I have tried multiple times to get an In-App Purchase. All I keep getting is a message saying it cannot go through and to contact Apple Supportwith a cutoff Web Address. Anyone else ever run across this message?
Yea, its just wanting you to contact Apple so you can speak with iTunes Support so they can verify your identity and make sure nobody is trying to use your account unauthorized. Call 1.800.275.2273 or go through the Express Lane to send an email to iTunes support
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I keep getting a message to contact itunes support when I try to make an in app purchase. What could be causing this issue? My credit card is up to date and in app purchases aren't restricted.
Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
In-app purchases not working please help
If you are getting a message to contact iTunes support then you can do so via this page and ask them for help (on thses forume we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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i have made in app purchases in my pool games before but now its in bringing up a message saying the purchase could not be completed then i hit ok and it says transaction error cannot connect to itunes store. what do i do?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on here, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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whenever i purchase from a game called clash of clans it tells me to contact the i tunes support in order to complete this transaction
Have you contacted them (these are user-to-user forums) ? If not then you can do so via : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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How can i remove my credit card from app store, the none option its not there and i don't Owen nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!
You've logged into your account and viewed your purchase history and there aren't any error messages shown (e.g. 'problem with a previous purchase'), and you haven't got any purchases due (e.g. pre-orders and/or subscriptions) : Why can’t I select None when I edit my Apple ID payment information ?
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HT1491 how can i buy gem in clash of clans?it give me error like this"the buying is not complited"
how can i buy gem in clash of clans?it give me error like this"the buying is not complited"
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forums we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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