HT4009 What do I do if I didn't receive the In-App purchase I tried to make, but was still billed by iTunes?

I have already tried to contact the support center for the app/game where I tried to make a purchase (Zynga), but I'm not sure how I should go about contacting iTunes about this issue. Will iTunes even be able to do anything about it? I tried to make an In-App purchase on May 19/12, but received several error messages as I was attempting to make the purchase. As a result, I did not receive the game tokens I was trying to purchase, but I was billed for 4 transactions. I received receipts from iTunes detailing my purchases, even though none of the purchases actually resulted in me receiving any game tokens. Any advice on how to proceed?
Thanks!
Angela

Contact iTunes support, they will fix things:
http://www.apple.com/support/itunes/

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HT4009 What do I do if I didn't receive the In-App purchase I tried to make, but was still billed by iTunes?

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