HT4623 Both my iPad and iPhone have a message "Cannot get mail" The connection to server failed. I wen to the Apple store today and he could not do anything. Said maybe it will come back by itself. It has been 36 hours and nothing has happened. Help!!!

I have not been able to connect to the internet on my iPhone and iPad the past 36 hours.Went to the Apple store today and he said that maybe it will come back on it's own. That is the first time that I have been to the apple store with a disappointing resolve. Please help, there has to be an answer?

Your post says you have an iPhone 3G. Is it running iOS 4.2.1, which is the latest iOS it can run? Even if so, it's now quite old (nearly five years). That could be part of the problem.
Anyway, maybe you should delete your mail account (Settings >> Mail, Contacts, Calendars -- if it was still called that back in the iOS 4.2.1 days), and start over.
Here's the Mail Setup Assistant to help you do that:
iPhone Email Setup

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If I remove itunes and its drivers from my computer, as recommended by someone at the Apple store for a problem I'm having, I know my music will come back, but will my playlists still be there as they are now?

If I remove itunes and its drivers from my computer, as recommended by someone at the Apple store for a problem I'm having, I know my music will come back, but will my playlists still be there as they are now? I forgot to ask.

For general advice see Troubleshooting issues with iTunes for Windows updates.
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Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

After downloading service pack 1 for Windows 7 Firefox did not respond anymore (I got the startscreen, but could not do anything, it "hang"), after a roll back Firefox did work again: are Firefox and SP1 incompatible?

After implementing SP1 for Windows 7 Firefox "hang"(I got the startscreen, but could not do anything: no response). After a roll back removing SP1 Firefox works again.
I installed SP1 also some months ago and had the same problems, also then this was solved also by a roll back removing SP1.
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HT4623 On my I Pad I get this message in my email: Cannot get mail. connection to the server failed.

I have updated my ipad. Any ideas on what I can do?
Trouble: On my I Pad I get the message: Cannot get mail. Connection to the server failed.

READ OTHER POSTS. THANK YOU. IT WAS ONE OF MY EMAIL ACCOUNTS.

HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through. It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed."

HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through. It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed." I Tried everything, rebooting, reset all iPhone, etc. All Apple devices work perfectly expect mine. Please advise

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

Had iPhone and now have droid..cannot get texts from other iPhone users?

Had iPhone and now have droid..cannot get texts from other iPhone users?

barbara, a friend of mine give me her old iphone 4 and she get the an android phone so when i typing a text message still shows me she have a iphone, she did turning off iMessage but after she contact her cellphone carrier and unlock the old iphone 4 her number get unlicked from IOS so, trying turning off iMessage is not the solution ebcause we tried and did not work , the best solution is go to ur cellphone carrier and do the request to unlock ur previews iphone then you will see the change it

Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

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My iphone 4s is saying "cannot get mail" The username or password for "Btinternet" is incorrect

My iphone 4s is saying "cannot get mail" The username or password is incorrect.
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Hi Cherie,
I had EXACTLY the same problem for more than two weeks, that was NOT solved by speaking to BT 'Tech Support' - they kept saying that the problem was the fault of Apple - untill I finally got some help from them today (Mon 7th Oct).
The error message I got - despite ALL settings on my iPhone(5) and iPad(4) being absolutely correct - was this:
'Cannot Send Mail', 'The username or password for SMTP: ***********@mail.btinternet.com is incorrect'
The only solution I got - eventually - from BT is to delete the above account fro the device and 're-install' it again, but THIS time use the 'Yahoo' option from the list of choices rather than 'Other'.
When I did this and entered the relevant Name, E-Mail Address, Password, and Description (you can call the account whatever you like), I selected 'next', then I got the word 'Verifying.......' appear after a few seconds, and then I saw the four 'blue tick marks' appear next to my entries.
These 'blue tick marks' confirm the verification that your details are correct.
The next time you open your e-mail client on your iPhone or iPad you shoud see your ****@btinternet.com e-mail account in the list of e-mail accounts on your phone (if you have more than one) with a Yahoo icon next to whatever name you chose to call it. If you already have a Yahoo! account (like me) it is probably a good idea to call the 'BTYahoo' account, BT or something, rather than keep the default 'Yahoo' name otherwise you will have two with the same name in your accounts list.
You SHOULD eventually get back ALL the e-mails that were previously in your inbox, as well as some 'extra' folders that you probably did not have when you first set up the account on your iOS device.
That is what happened when I reinstalled my account, so I hope this works for you.
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My iPad just recently started a message saying"cannot get mail" the connection to server failed. It won't bring up my yahoo mail.....how do I fix??

My iPad is bringing up a message saying "cannot get mail"the connection to server failed. It won't bring up my yahoo mail but does bring up my other mail...how do I fix?

Other users have been reporting Yahoo mail problems that are not iPad problems. Might be something to try on these links.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
 Cheers, Tom

I am suddenly getting the message, "Cannot get mail" on my iPhone. What is wrong?

I am suddenly getting the message, "Cannot get mail" on my iPhone. What is wrong?

Hi radiobluedog,
Welcome to Apple Support Communities.
It sounds like there is an issue receiving emails with the Mail app on your iPhone. The article below provides a lot of great troubleshooting tips and will resolve most issues like the one you've described.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
I hope this helps.
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Says download has been completed but nothing has popped up or changed?!

I have just recently tried to download adobe photoshop 12 and in the installation it says that the download has been completed but nothing has appeared on the desktop or on the installation was wondering if anyone could help?? Please and thank you!

Hi,
Kindly post this query in Photoshop forum.
Refer to this link:Photoshop General Discussion
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HT1688 On my Iphone 5 it says "cannot get mail..the connection to the server failed".

On my Iphone 5 it says cannot get mail. The connection to the server failed.'Please advise how to fix

If it is new phone, your password may not have transferred. Go to Settings - Mail and click on acct you are having issues with - where it says account click and reset your password. It should work from there. I had the same issue

I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI

I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI. I have also been receiving 'Cannot send mail, an error occurred while delivering this message.

Hmm, that's odd JeanEB. The error message referts to the connection to your email server not to cellular data or connection to wi-fi. Go to Settings>Mail, Contacts, Calendars> Select your account and type in your password again. If this doesn't resolve it, delete/re-add the email account.
AdaS_VZW
Follow us on Twitter at @VZWSupport

HT3576 my Iphone 5 says i cannot get mail because server is down

my Iphone 5 says i cannot get mail because server is down

The incoming mail server is down - it happens to all of them at one time or another.
Check with your email account provider.

Error message "cannot get mail" on iPad but mail is there

Keep getting the error message " cannot get mail connection to server failed". However mail is working ok

Close the Mail app in the Task Bar and re-launch.
Double-click the Home button to reveal Task Bar. Hold Mail app down for a second or two until it wiggle; tap minus sign to close app.
If it still doesn't work, try a reset.
Hold the Sleep and Home button down until you see the Apple logo.

HT4623 Both my iPad and iPhone have a message "Cannot get mail" The connection to server failed. I wen to the Apple store today and he could not do anything. Said maybe it will come back by itself. It has been 36 hours and nothing has happened. Help!!!

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