HT4623 My computer says that iTunes could not connect to the iTunes store. My internet connection is fine. How can I remedy this?
My iphone 4 has "died" - looks completely black, won't seem to recharge, can't turn it on or off. It does hum when I change from silent to non-silent. I have been able to back it up, and download any photos off it.
Before it died it ran out of battery really fast - which is not like it, but I've had it on the recharger now for over 10 hours. No go.
Before I take it to the genius bar I want to update to the latest software. 7.0.4 is recommended in iTunes.
But when I try to update it iTunes says "Itunes could not connect to the iTunes Store"
After reading some information about updating to IOS 7.0.4 I might be better to wait till the genius bar? Athough they might send me home again with no phone which I don't appreciate!
Thanks ckuan, that has at least got it opening and "looking likely". I had tried that, but perhaps not holding those two buttons for long enough...
It says no SIM card and is very slow. Have reinserted sim a few times and now registering sim. The screen where you have to enter your password to unlock the sim was 'patchy', not clearly showing. (e.g. the circles around the numbers seem to be coloured, not the usual plain white circles around the numbers/letters). Never seen that before.
Battery showing as full. I'll now and upgrade my software
Thanks very much for your help
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