HT4623 on the screen of my phone its showing a usb cable attaching to iTunes,ive done this and it wont update and the phone wont move from this screen,please help
my phone is showing a cable connecting to itunes and wont do anything else,i have done what it implies but nothing is happening,please help (iphone 4)
You will have to restore using itunes.... if that doesn't work, try entering dfu mode before restoring
Similar Messages
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My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
I purchased a macbook pro 13' 3 days back. As per apple, customers purchasing their macbook after 21 july2011 will get a free upgrade to OS X LION. I've submitted the required steps online and i haven't recieved any sort of reply from apple. Please help.
When I clicked the following link:
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore?partNumber=MD202Z/A
and filled out the info, i got a code from apple on the web which i used to download Lion free from the appstore. -
I downloaded IOS 7 but my iPad is solid black! It wont show the apple or charging sign! It only shows a usb cable with an iTune logo but that is it! PLEASE HELP ME!!!!!!!!!!!!!!!!
You are in Recovery Mode. Follow the instructions below to recover your iPad.
http://support.apple.com/kb/ht4097 -
can anybody help me?
i have same problem....even connected to itunes using laptop also not function.
now my ipad not charging. -
Hi
I have tried to restore my i phone 3gs using a USB cable connecting to itunes.The process has gone smoothley but i am now getting this message on my i phone;"your i phone could not be activated because the activation server is temporarily unavailable.Try connecting your i phone to itunes to activate it,or try again in a few minutes.I have been trying and trying again and switched off my firewall too.but still getting this message.Can anyone please advise me?That is almost always because the phone was hacked to unlock it from the original carrier.
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I tried to update my 4s to the latest ios6. itunes came back and said there was an unexpected error. the screen on the phone is hung showing a usb cable and an arrow pointing to the itunes icon. itunes does not see the phone as being plugged into my computer. I restarted itunes, no difference. I can't seem to reset the phone. It comes up with the apple icon and then goes back to the usb plug screen. I'm totally hosed right now!!!
Error 1604:
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
From Apple Support page >
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
i bought a iphone 3g from market yesterday and the phone is showing a usb an also itunes logo on the screen, the ive tryed restore and update, but once this has finished it gives me erra code (1015) can anybody help me plz
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015. -
my phone has gone into recovery mode on its own. says to connect to itunes. i have restored it 10 times and it does nothing please help me i am out of the country and desparate
Open iTunes on computer. Connect iPhone to computer. If the iPhone is recognized in Recovery Mode, then Restore the Firmware. If not recognized, then hold both Home and Power Buttons until the iPhone is recognized in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.
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Hi, I am suck on the Terms and Conditions screen after the upgrade and have agreed, but I am not progressing further from this sceen after agreeing? What do I need to do?
Have you tried resetting (Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears) and starting the set up again?
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I was updating my iPhone 4S to the iOS 7 system. During update my phone froze. It's stuck on insert USB cable connect to itunes screen. I've already tried turning my phone off holding Home key while inserting my cord into phone and nothing worked. I've tried DFU mode and that wont work either. What the heck do I do now? So annoyed with this.
I've also restarted my computer and still nothing.
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hi my girlfriend iphone 5 is switching off himself after few minutes of useing him.i charged him full then I install the newest softwer plus is after reset to the factory settings...its showing flat battery but was charging full???and still is switching off after some time.please help
romifrommidleton wrote:
Help some ideas thas what we askin all here...thanks anyway
Do you not understand English? The "idea" we have given you is TO TAKE THE PHONE TO AN APPLE STORE OR AUTHORIZED SERVICE PROVIDER!!!
If you want to follow the advice is up to you. No one here really cares what you do in the end. -
my i phone 4 cannot charge continously. it will charge then after few seconds its off then charge again. I cannot open it because it runs out of battery do i need a new battery?please help.
You could always check to make sure itunes is updated to 10.7 but im sure gdgmacdude is
right.
thanks
gdgmacdude
Hey dude
are there anymore hardware failure errors u know of
im kinda a novice apple man and could use all the help i can get
capp -
i have problem with my wifi in 4 S, i cant connect to any wifi itried resetting network setting and reset all setting but the result was the same, its only keeps searching for wifi and cant find any, itried to use OTHER but also didnt work.please help me???
If Join was on then your home wi-fi must be set to Non-Broadcast. If you did not set this up (maybe your provider did) then you will need to find the Network Name they used, and any password they used. The SSID is Security Set ID and to see more try http://en.wikipedia.org/wiki/SSID . Basically it is the name used to identify your router/network. A lot of times the installer will leave it set as LinkSys, or Broadcom or whatever the manufacturer set it as for default. Your best bet is to get whoever installed it to walk you through how they set it up, giving you id's and passwords so you can get in. HOWEVER, if you are not comfortable with this (if you set security wrong, etc.) you would be well ahead of the game to hire a local computer tech (networking) to get this working for you. You can also contact the vendor of your router and get help (if it is still in warranty), or at least get copies of the manuals as pdf files. Sorry I can't give you more help, I hope this gives you an idea where to go from here to find more.
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One of my apps wont update and says installing on my phone. I get a message on my phone to check itunes store for the problem but I cant find anything in itunes store to help me
Hi...
I replied to you here > https://discussions.apple.com/thread/3851006?tstart=0
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