HT4623 Updating to IOS and stuck on Rescue Email? Says optional email address to confirm your I.D. or reset a P/W but with or without typing an email address cannot move to Next screen or even cancel??? Pls help.

Updating to IOS and stuck on Rescue Email? Says Optional email address to confirm your I.D. or reset password but with or without typing email address in, cannot get past screen. Click on enter or Next and nothing happens. Cannot even cancel update. Pls help a.s.a.p. Thank you.

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HT4623 Updating my iPhone 4S to iOS 7 stuck on rescue email page

Just updating my iPhone 4S with the very first iOS 7 update that came out. I'm stuck on the Rescue Email screen. I've tried several emails and it will not let me continue. Please help

Hello Kaitlin,
Thank you so much for the details of the issue you experienced when trying to update your iPhone. I recommend reviewing the steps in the following article for an issue like this:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT4623 I am trying to update my ios. It shows rescue email on my iphone 4 but won't do anything else what do I do?

I am stuck on my update to the new IOS 7. my iphone 4 is stuck on the rescue email I tap next but it won't do anything

Hello tammy8464,
If you are stuck and cannot upgrade, then follow the steps in the article below to restore you iPhone with the latest version of iOS and then restore from your back up.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G.

When turning on my mac all i get is the 1st screen it will not load to the next screen for log in pls help

When turning on my mac I get the first white screen with the apple logo but it will not load to the next login screen

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there.

HT4623 While updating I was asked for a "Rescue Email". I entered my email address but when I pushed "Next", I cannot advance. I seem to be stuck at this level. Suggestions?

While updating I was asked for a "Rescue Email". I entered my email address but when I pushed "Next", I cannot advance. I seem to be stuck at this level. Suggestions?

I can't answer why you are not able to connect to WiFi but I can tell you to try the basic things, turn WiFi off and on again, restart your iPad, reset network settings, reboot your router, forget your WiFi network and try again .....
The issue with the email is probably a password issue. Make sure that your password is entered in the incoming mail server setting and in the outgoing mail server setting as well. The outgoing server setting can be accessed by tapping on the SMTP under the Outgoing Mail Server Setting and then tapping the smtp.comcast.net in the next window under the Primary Server Setting.
The outgoing mail server setting will be in the first window when you tap on the Comcast account in the Mail settings.
Look here for a few different web sites for help with the WiFi.
http://www.google.com/search?q=troubleshoot%20wifi%20on%20iPad

HT4623 ios 7 download on iphone 4 stuck at rescue email. Can only go back, will not go on to the next page.

Please help! ios 7 download on iphone 4 stuck at rescue email. Can only go back, will not go on to the next page.

That makes no sense . Can you take a screenshot and show me? hold home button and power for about 2 sec then on computer import the photo (http://support.apple.com/kb/ht4083) and upload it here. Have you restarted the iphone yet?

HT4623 I'm stuck on 'Rescue Email' entry - NEXT does nothing. Help please!

I'm stuck on 'Rescue Email' entry - NEXT does nothing. Help please!
Back
Entering my current apple id email address results in an error message, so the buttons all work.
Thing is vapor locked and phone is unusable!
Help please!

this is under the apple id security section...it would not let me select not now so i have to use this set up security...i set up my questions and now i am at the end and its asking for the email....

HT4623 I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

Ask previous owner to remove his device from account
http://support.apple.com/kb/TS4515

HT4623 I am in the process of updating my IOS and my phone screen is showing a picture of the itunes symbol with a USB cord. I can't get the phone to turn back on. What do I do?

I am in the process of updating my IOS and my phone screen is showing a picture of the itunes symbol with a USB cord. I can't get the phone to turn back on. What do I do? Help!!

Your device is in recovery mode. Connect the device to iTunes and the computer and follow the instructions in this support document. http://support.apple.com/kb/HT1808

HT201359 Please how do I update my iOS and iTunes?

Please how do I update my iOS and iTunes?

Welcome to the Apple Support Communities
See > http://support.apple.com/kb/HT4623
To install the latest iTunes, open Help > Check for Updates, or download iTunes 11.0.1 > http://www.apple.com/itunes/download

Hi, I update the iOS and now some app are in other language

hi, I update the iOS and now some app are in other language

Did you change your credit card in itunes under your account to one from another country. That sometimes will change the language on your apps try This "Click on your email address in the top right of iTunes to get to your account details, then click the "change" button next to your "Country/Region". Select a country for which you have (access to) a credit card. iTunes will ask you for credit card information when you save this country setting.

I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty

I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty and been able to resolve it?

Did you try deleting the mail account, then adding it back? I've read a lot of times that is what needs to happen in order for it to work properly.

HT1766 Hi, I recently updated my IOS and backed up on itunes. In the process, I lost all my apps on my iphone. Any ideas on how to restore them? If I use the back up option, will I go back to my old IOS? Please help!

Hi, I recently updated my IOS and backed up on itunes. In the process I lost all my apps on my phone. If I use the back up option on itunes, will it restore my iphone to my old IOS? Please help!

If it's in recovery mode, the data is already gone. Why did you never back up your important data?

TS4006 I have iPhone 4 with updated latest iOS And i am using FIND IPHONE application. But everytime when ever i login in it and serch for the device its shows but never give me the location"NO LOCATION AVAILABLE".It is already connected with WIFI but no

I have iPhone 4 with updated latest iOS And i am using FIND IPHONE application. But everytime when ever i login in it and serch for the device its shows the device but never give me the location"NO LOCATION AVAILABLE".It is already connected with WIFI and i tried all the stuffs that has been written in the manual. Plese give me the Proper suggetion about this issue..!!

If your router is not identified in a national database (don't recall who maintains it or where it is) then there is no location associated with it. Hence your device cannot be located. I suggest you try your test at some public wifi spot, like a bookstore or coffee shop. These places usually have a location associated with their wifi router.

HT201210 my ipad is almost 1 yr old and i was updating the ios and my ipad has a usb and itunes and that is all on my screen

my ipad is almost one year old. I was attempting to update the ios and my ipad screed is black with the usb and itunes only. what do i do?

Do as the image on the screen suggests.
Connect the device to a computer running iTunes and restore.

HT4623 Updating to IOS and stuck on Rescue Email? Says optional email address to confirm your I.D. or reset a P/W but with or without typing an email address cannot move to Next screen or even cancel??? Pls help.

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