HT5654 I have a new iPhone 5s. When I try to sync it with my iTunes account it is unable and advises to update iTunes to version 11.1. Whn I attempted this iTunes advised that the current version I have (10.6.3) is the most up to date!
I have a new iPhone 5s. When I try to sync it with my iTunes account it is unable and advises to update iTunes to version 11.1. Whn I attempted this iTunes advised that the current version I have (10.6.3) is the most up to date!
If you're on a Mac, you need to upgrade it to Mac OS X 10.6.3 and then 10.6.8, which requires that it has an Intel CPU and at least 1GB of RAM.
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Help
This should help: http://support.apple.com/kb/ts1567
It outlines all the steps to either start AMDS or restart it. -
Recently got a new iphone but when i tried to sync it with my itunes, all my music appeared with a cloud beside it and doesnt play. Do i have to download each individual track by clicking on each cloud or is there an easier way? I have over 1000 songs!!!!
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2 -
I do not have a list of "devices on the left hand side" to select iphone from when I try to sync my phone. I have never seen that list. How do i get it?
I think the new itunes formate *****!!Glad it is fixed Actually I meant to say click VIEW then show side bar but I see you got the message
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My iphone / mac no longer recognize they are the same Itunes library. When I try to sync my phone now, it wants to erase everything and replace it with the computers itunes library. I have purchased items on the phone I don't want to erase them from the phone. The phone backs up fine, but won't sync.
File>Devices>Transfer Purchases from "iPhone" and then sync.
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iTunes 10.2.1.1 doesn't recognize my iPhone 4 when I try to sync it. This has happened suddenly. Please help.
I recently installed IOS 4.3.2. and ITunes 10.2.2 on my 64 Bit Vista PC. Since upgrading the IOS on any of my devices, none of them are recognized in iTunes. The computer recognizes them in My Computer but not in iTunes. Apple support pointed me to http://http://support.apple.com/kb/TS1538?viewlocale=en_US which directs you to uninstall/reinstall iTunes and all related programs. That has not solved the problem. The only guidance I have been given is from a tech at the Apple store who mentioned that there might be issues with the drivers in Vista. I have not been able to find any help with solving that issue. Does anybody have any thoughts.
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My iphone 4s wont sync when I connect it to the pc( not apple). It is connected as it comes up on itunes but when I try to sync it with apps/ music etc it wont. I am doing something wrong or is it a mistake with the phone. I am still able to download apps and music from itunes on my phone though.
I already restored it but that didn't help.
TIA for any replies.iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?
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when i try to sync my phone to my computer I get a message saying my computer is no longer authorised for purchased items on this iPhone. I go to "store" and it tells me that my computer is authorised. Any one any ideas how I can sync my phone?
Thanks Don-yes i'm using the correct apple id and yes I've plugged the phone into the computer-that's the problem, my computer doesn't recognise my phone anymore altho it comes up in iTunes library it won't sync anymore
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I have an iphone 4S with broken wif i :-( and I need to sync my contacts before I set up my new iphone 6. I thought contacts synced automatically with itunes but seems not. I've found my Apple address book but contacts are outdated. What to do? Help!
If your Bluetooth is working, you may be able to tether your phone to another device, and backup that way. Either via iCloud or one of many Apps that send yourself a VCF file containing your contacts.
You may have to update to a later IOS via USB and iTunes, not sure if IOS 6 has Bluetooth Tethering.
I would have thought you could also switch off cloud sync'ing for your contacts, this should ask a question if you want to keep the contacts on your phone. An iTunes Backup and then Restore to your new iPhone should restore the local contacts. Then sync these back to the iCloud.
Hope this helps. -
. I have 6th gen iPod nano. When I try to sync it my computer tells me it has malfunctioned and Windows does not recognize it. My iPhone syncs fine so the problem must be the iPod. I have reset the iPod several times and no luck. Any suggestions?
Hello Alexdad,
We've an article that can help get your iPod Nano working with your computer.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Cheers,
Allen -
I have a new iphone. My sister now has my old Itouch. I keep getting her notes and mine are deleted - even without syncing!! We now have separate Apple Ids. Anyone know what can prevent this???
make sure the itouch does not have your apple id in the Settings>icloud menu. It is completely different from the App Store.
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I just bought new iPhone 5 - when I try to reply to e-mail my tool bar at bottom with "reply, forward, delete..." is not there! Why? How can I reactivate it?
Submit suggestions to Apple at http://www.apple.com/feedback/iphone.html
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My old computer is spoilt. so i bought a new one. now when i try to sync my iPodtouch with my new computer it says "do u wanna erase" the things on my iPod. i clicked NO. but i really wanna update my iPod to io5 but i can't as i dont want to lose my stuff
Before you restore the iPod from the backup that Dave had you make yu have to transfer stuff from the iPod to the computer since the backup does not contain the apps themselfes, music, synced phots and some other stuff. To see what a backup contains see:
http://support.apple.com/kb/HT4946
To transfer iTunes purchases:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- For other stuff you need a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support CommunitiesA lot of thos are paid, especiall for more than a limited number of items. It is harder to find one that does synced photos. -
I lost my restrictions password and want to reset my ipod so i can put a new one on, when i try reset it it makes me put in my device password and restrictions password! How can i reset my ipod if i need the restrictions password which is why i am resetimg my. Ipod
Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
- Restore to factory settings/new iPod. . Place the iOS device in Recovery Mode if necessary to allow the restore.
- If you are up to file manipulation see the following but it may not work for iOS 6.1.3 or iOS 7
How to reset forgotten Restrictions...: Apple Support Communities
- How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog -
When i try to sync my old ipod touch. it says theres a error. so i update it and reset it and stuff but it still doesnt work. what should i do?
Before you restore the iPod from the backup that Dave had you make yu have to transfer stuff from the iPod to the computer since the backup does not contain the apps themselfes, music, synced phots and some other stuff. To see what a backup contains see:
http://support.apple.com/kb/HT4946
To transfer iTunes purchases:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- For other stuff you need a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support CommunitiesA lot of thos are paid, especiall for more than a limited number of items. It is harder to find one that does synced photos.
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