HT6170 What to if yhu don't remember any of yhur answers to the questions
What can i do if I don't remember any of the answers to the questions
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(116458)
Similar Messages
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What can I do if i don't remember my answers for the questions when I want to buy an app from the app store?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103722) -
hello, my friend's i pad locked and need the apple id and password to unlock the setup and open the i pad but he don't remember any one of them nor his email and security questions the serial number of tha i pad is DYT*******PH and the part number is MC979ZP/A what can we do about that please solution?
<Edited by Host>Your friend will have to remember or find his account id and password, without them he won't be able to re-activate the iPad.
Does he have any of the account's downloads in his computer's iTunes library : Recovering a forgotten iTunes Store account name.
Or has he tried finding it via http://appleid.apple.com : Apple ID: How to find your Apple ID.
If he can find the account id he can then get its password reset via http://iforgot.apple.com
(As these are user-to-user forums, you're not talking to iTunes Support nor Apple, I've asked the hosts to remove the serial number from your post.) -
itunes store asks me the answers to the questions that unfortunately i don't remember.. what i do? elp me please
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110571) -
Why have I been prompted to refresh when don't remember any problems except slow to open? Don't think I reported this, but need to. It is a huge problem, most times takes >3 min for browser to open! I click on task bar icon and wait. Then right click & choose Moz FF. Eventually 2 screens open. I hope I don't have to refresh to clear this up. TY, Gracie
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings - ''please read what the Refresh does, and what is saved and what is removed''
When certain parameters are exceeded in Firefox operation, the internal Firefox Health Reporting feature make a "decision" inside your Firefox installation to raise that message recommending a "Refresh". It's your option to do the "Refresh" or not. I you don't "Refresh" whatever is causing your problems isn't going to be corrected or reset.
https://support.mozilla.org/en-US/kb/firefox-health-report-understand-your-browser-perf
https://support.mozilla.org/en-US/kb/firefox-health-report-says-your-browser-is-slow -
I have two apple ids one I use everyday an one that's old I need the password an Apple ID from it I don't remember any of it anymore an I didn't have an email at the time so I used a friends email address to activate the id an he passed away so now Stuck
Hi St3vish,
Welcome to the Support Communities!
Our Apple ID Account Security Team may be able to help you with this:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
I hope this information helps ....
- Judy -
I don't remember any securuty questions and of course I don't know them and I can't purchase an app
I don't remember any securuty questions and of course I don't know them and I can't purchase an app
Well then your account is lost. If you don't have your password or security questions, then there is no way for you to log in and in turn no way for you to purchase an app.
Sorry. -
I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible
Username188 wrote:
I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible
Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'. -
Hi folks,
I'm having a problem. I have restored my iPad because of password problem and after it's done restoring and when I connected the device in to itunes it's asking about the icloud information that is linked with the iPad but the fact is I don't remember any of it's informations i.e icloud id, password, recovery email address or security questions. Now i'm seeking immidiate help regarding this. Please it would be very much appriciated.Follow the instructions here > Rescue email address and how to reset Apple ID security questions
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Don't remember my ID password and password recovery question
How do i get my blackberry id username and password even after i don't remember my id password and security recovery question?
Read this for full information and suggestions to regain access to your BBID >> http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
I don't remember my password and one of the security questions for my account. I also don't have the same email account now as i did when I signed up.
I want to figure out my old password and/or change the new email to my current one.
thanksYou can try getting the password reset via this page : http://iforgot.apple.com
If you can't then you will need to contact iTunes Support / Apple in your country to get the password and your questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address to your account for potential future use : http://support.apple.com/kb/HT5312 -
what do I do if i cant remember the answers to the questions when your asked to verify your account? Im trying to let my son add his ipad mini under my account but I dont know the answers to the questions and they are sending a reset to an email i have never heard of
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95652) -
I have had i phones for the last six years and i just bought the iphone 5. I tried to download a paid application and for the first time i am asked to answer my security questions which i don't remember. In order to reset my question i need my rescue emai,which does not exist.can anybody help????
That is normal for purchasing apps for a device not previously associated with your Apple ID.
You will need to contact iTunes Store Support here: http://www.apple.com/emea/support/itunes/contact.html -
How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?
Dude same here
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