HTTP trigger no working

Hi all,
I am trying to use HTTP trigger to trigger an Application which contain sample script provided in UCCX scripting guide but when put any value in the name variable it doesn't trigger the script and got the error on welcome.html page while it should return the result in response.html page.
I ran the same script including more nodes in 8.5 lab and it worked perfect. Now i m trying it on UCCE 9.x. Is there any chagne in new version ?
any idea

Hi,
can you please reveal more. What is the error message?
Did you try reactive debugging? If yes, at what step does it fail or behaves unexpectedly?
Thanks.
G.

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Place call is not working in HTTP trigger script

All,
I have basic hello script with HTTP trigger and CUCM trigger configured as well. I am trying to dial out an extension and play an prompt in my script. Running UCCX 7.0.1 with premium license. The place call step doesnt start at all when I do the debug. HTTP trigger and response works fine. Anything I am missing in the script.
Regards
Soban

Create a Contact-type variable. Set the Place Call and Play Prompt to this second contact. You cannot play a prompt or make a call to the triggering contact when the script was triggered by an HTTP contact instead of JTAPI.

HTTP trigger script using ECC variable/Call sub flow - not working

Hello all,
I am trying to http trigger script which will show the real time stats of the CSQs. The script is based on "Day of week" and Time of day" checking the queue time and will update the HTML doc to show as real time data. The scripts for various CSQs has multiple boolean variable (parameter, set to false by default) like "open/night/emergency/meeting" which can be set to open or close the queue by the supervisor depending on the situation. For ex, if a variable is set to True in application page for any of the Queue, I am trying to send that "true" value to the http trigger script, so that these can be shown real time.
Steps tried:
1. Tried using ECC variable - setting a ECC variable to True in the main script and getting that value in the http trigger script to a local variable, if found True, the display as "CSQ1 = OPEN", else "CSQ1 = CLOSED" ; but the script gave an error as attached (http1.png)
2. Tried using Call sub flow - Like Holiday check, under the "Rest" branch of "Time of Day" - will check the queue and will get the value returned to the local variable - Failed and it shows an error as attached (http2.png)
As of now, I have completed the script with the logic of checking the logged in agents count in the CSQs and updating the Real time data. But it has some issues like, if an agent didnt logged out properly or if an agent is asked to login during OOH although the queue is closed, as per the logged in resource logic, the data is shown as OPEN.
Please share your thoughts on this and if you have come across such a script, kindly share as a knowledge share.
Thanks in advance.
Bala.

Hello all,
I am trying to http trigger script which will show the real time stats of the CSQs. The script is based on "Day of week" and Time of day" checking the queue time and will update the HTML doc to show as real time data. The scripts for various CSQs has multiple boolean variable (parameter, set to false by default) like "open/night/emergency/meeting" which can be set to open or close the queue by the supervisor depending on the situation. For ex, if a variable is set to True in application page for any of the Queue, I am trying to send that "true" value to the http trigger script, so that these can be shown real time.
Steps tried:
1. Tried using ECC variable - setting a ECC variable to True in the main script and getting that value in the http trigger script to a local variable, if found True, the display as "CSQ1 = OPEN", else "CSQ1 = CLOSED" ; but the script gave an error as attached (http1.png)
2. Tried using Call sub flow - Like Holiday check, under the "Rest" branch of "Time of Day" - will check the queue and will get the value returned to the local variable - Failed and it shows an error as attached (http2.png)
As of now, I have completed the script with the logic of checking the logged in agents count in the CSQs and updating the Real time data. But it has some issues like, if an agent didnt logged out properly or if an agent is asked to login during OOH although the queue is closed, as per the logged in resource logic, the data is shown as OPEN.
Please share your thoughts on this and if you have come across such a script, kindly share as a knowledge share.
Thanks in advance.
Bala.

Problem with Place call in a script with HTTP trigger

Hi!
I'm trying to develop a sample script, associated to an application that has an HTTP trigger. I'm working with UCCX Premium 8.5.1
The trigger is working OK, but the place call output is allways "unsuccessful". The number to call and the redirect number are extensions of the same IPT platform.
Below you will find print-screen of the script. Besides, I'm attaching the .aef file.
Any help would be appreciated. Thanks in advance.
Roy.

The value in your "Call Control Group" must match the "Group ID" in your CM Telephony Call Control Group Configuration
This is from my lab system so the "AgentsLoggedIn" variable would need to contain 1 or 3. You are telling the script which CTI port group to make the call with. You have a 0 in your AgentsLoggedIn so do you have a Group ID of 0?
Your CTI group must be able to make the call so must have the correct partition/Calling Search Space
Graham

HTTP Trigger - Lands in a CSQ then to an agent

Hello,
I’m looking for a template script that will guide me through the following:
•1)      From a web page enter a phone number you want to be called at.
•2)      After clicking a submit key using an http trigger a phantom call will be made to the “web callback queue” - which holds your spot in queue.
•3)      When it’s your turn in line an agent from the “web callback queue” will answer the phantom call
•4)      then the system will auto dial the number that was entered on the web page.
•5)      This will connect the agent to the web customer
Can someone direct me to a website or manual that will have a template for me to follow?
We are running:
UCCX 7.0(1) SR5
Call Manager 6.1.3
Thank you.

Hi Anthony/Geroges,
I am exactly working on the Same task which also I need to include the Holiday Check as well. I am given two scripts but no idea how to make it work with our Website.
I have attached the images.Any help would be appreciated.
Hamed

HTTP trigger - Calling failed - 9.0.2.10000-71

Hi,
I have created a HTTP trigger in Premium licensed UCCX server (9.0.2.10000-71). When I try to call the URL from java application I am getting HTTP error code as “404”. However HTTP trigger calling is working fine in the servers with the version of 8.5.1.11004-25 and 9.0.2.11001-24.
Do I need to run any patch for the fix? Please provide suggestion to fix it.
Thanks
Rammipriya

Hi,
there are multiple issues with this whole setup:
1. You are getting a 404 status because this script does not return anything. Not a single byte of information. You should probably use a Send HTTP Response step with at least a plain text message.
2. You cannot use anything from the sun.* packages. There is no exception from this rule. If you were in my team, for writing such code you would be thrown out without any questions asked.
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G.

IPIVR HTTP Trigger redundancy issue

Hi all, I have some issues with HTTP trigger redundancy.
We have a HA IPIVR cluster, says NodeA and NodeB. They are running version 9. We have an application, which will send an HTTP POST request (target IP address is NodeA) to the IVR system, which will trigger the IVR to make an call to an external number (the number is included in the HTTP request). BTW, the IVR system are integrated with CUCM 9.1.
A few weeks ago, we test this and it was working fine. I am able to receive the call make from the IVR, which will return an response (xml file) to the requester. But yesterday when we test this again, it's not working anymore. Further troubleshooting shows that the HTTP request was redirected to NodeB. The following logs are captured on the requester:
Successful Testing Log:
2013-09-16 14:08:38,732 [ajp-bio-172.20.21.19-8009-exec-18] INFO com.pdpc.dncr.registry.util.IVRSSender - Connecting to IVRS… http://172.20.21.36:9080/sendotp
2013-09-16 14:08:41,501 [ajp-bio-172.20.21.19-8009-exec-18] INFO com.pdpc.dncr.registry.util.IVRSSender - IVRS call response status code:200
2013-09-16 14:08:59,555 [ajp-bio-172.20.21.19-8009-exec-18] INFO com.pdpc.dncr.registry.util.IVRSSender - IVRS call response:<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<Registry>
<status>
<code>200</code>
<message>Call Completed.</message>
</status>
</Registry>
Yesterday Testing Log:
HTTP Post to NodeA:
2013-10-07 11:01:50,013 [Thread-8] INFO com.pdpc.dncr.registry.util.IVRSSender - Connecting to IVRS... http://172.20.21.36:9080/sendotp
2013-10-07 11:01:50,055 [Thread-8] INFO com.pdpc.dncr.registry.util.IVRSSender - IVRS call response status code:302
2013-10-07 11:01:50,056 [Thread-8] INFO com.pdpc.dncr.registry.util.IVRSSender - IVRS call response:
HTTP Post to NodeB:
2013-10-07 14:37:42,107 [Thread-5] INFO com.pdpc.dncr.registry.util.IVRSSender - Connecting to IVRS... http://172.20.21.37:9080/sendotp
2013-10-07 14:37:42,378 [Thread-5] INFO com.pdpc.dncr.registry.util.IVRSSender - IVRS call response status code:302
2013-10-07 14:37:42,379 [Thread-5] INFO com.pdpc.dncr.registry.util.IVRSSender - IVRS call response:
I get 302 response which is redirection response from your application.
During the testing, I also tried to use an Microsoft IE to send the HTTP post request to the IVR system, which was successful.
Really appreciate if any suggestion what could be the reason and possible solution.

It was tested from multiple broswers and PCs. The user IDs were different because we are now integrated with AD instead of DCD in the old cluster and the old user ID doesn't exist in AD.
Got it figured out finally. It was an extra step that is now needed. Now you have to use the AuthenticateUser step after you use the GetUser step. Once we did that it worked as planned.

Http tunneling (t3 over http) doesn't work!! (examples too)

Hi,
I'm trying to get http tunneling (t3 connection over http protocol) to work. I
ran some examples included with Weblogic that try establishing that connection
(PingTest, HelloApplet, SimpleT3Client), as well as my own test program, and they
all give an error similar to this :
Couldn't get a reference to server. Exception :
javax.naming.CommunicationException. Root exception is java.net.ConnectException:
No server found at HTTP://<IP>:<port>
at weblogic.rjvm.RJVMFinder.findOrCreate(RJVMFinder.java:161) at weblogic.rjvm.ServerURL.findOrCreateRJVM(ServerURL.java:200)
at weblogic.jndi.WLInitialContextFactoryDelegate.getInitialContext(WLInitialContextFactoryDelegate.java,
Compiled Code) at weblogic.jndi.WLInitialContextFactoryDelegate.getInitialContext(WLInitialContextFactoryDelegate.java:148)
at weblogic.jndi.WLInitialContextFactory.getInitialContext(WLInitialContextFactory.java:123)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:671) at
javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:242) at javax.naming.InitialContext.init(InitialContext.java:218)
at javax.naming.InitialContext.<init>(InitialContext.java:194)
(I replaced the actual Ip and port with <IP> and <port>).
Now, the server is started and working at that ip and port - it services web http
requests correctly, etc. Regular T3 connection (not over http) also works with
it.
Does anyone know the reason for this problem and/or how to fix it?
Thanks, Leonid Portnoy

It appears that one has to use the "Java Plugin" for this mode to work. The
question is does the version of plugin need to be "in sync" with the JVM
version on the server. ?.
/rk
"Adomas Svirskas" <[email protected]> wrote in message
news:[email protected]...
>
It seems that the solution is to have these two lines in the
properties file:
weblogic.httpd.enable=true
weblogic.httpd.tunnelingenabled=true
Now it works.
Thanks,
Adomas
"Adomas Svirskas" <[email protected]> wrote:
Hi Leonid,
Have you found a solution for this? I have these problems too.
Thanks,
Adomas
"Leonid Portnoy" <[email protected]> wrote:
Hi,
I'm trying to get http tunneling (t3 connection over http protocol)to
work. I
ran some examples included with Weblogic that try establishing thatconnection
(PingTest, HelloApplet, SimpleT3Client), as well as my own test program,
and they
all give an error similar to this :
Couldn't get a reference to server. Exception :
javax.naming.CommunicationException. Root exception is
java.net.ConnectException:
No server found at HTTP://<IP>:<port>
at weblogic.rjvm.RJVMFinder.findOrCreate(RJVMFinder.java:161) atweblogic.rjvm.ServerURL.findOrCreateRJVM(ServerURL.java:200)
atweblogic.jndi.WLInitialContextFactoryDelegate.getInitialContext(WLInitialCon
textFactoryDelegate.java,
Compiled Code) atweblogic.jndi.WLInitialContextFactoryDelegate.getInitialContext(WLInitialCon
textFactoryDelegate.java:148)
atweblogic.jndi.WLInitialContextFactory.getInitialContext(WLInitialContextFact
ory.java:123)
atjavax.naming.spi.NamingManager.getInitialContext(NamingManager.java:671)
at
javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:242)
at javax.naming.InitialContext.init(InitialContext.java:218)
at javax.naming.InitialContext.<init>(InitialContext.java:194)
(I replaced the actual Ip and port with <IP> and <port>).
Now, the server is started and working at that ip and port - it services
web http
requests correctly, etc. Regular T3 connection (not over http) alsoworks
with
it.
Does anyone know the reason for this problem and/or how to fix it?
Thanks, Leonid Portnoy

Https doesn't work

Firefox 3.6.3.
Https is not working (only recently) in a couple of sites including:
https://www.google.com
https://www.microsoft.com
All the certificates provided where unable to verify the owner:
"This web site does not supply ownership information"
"Your connection is partially encrypted"
When i checked the error console, this came up
"www.google.com Potentially vulnerable to CVE-2009-2005"
CVE-2009-2005 has something to do with Man-in-the-Middle.
Please help thanks.
== URL of affected sites ==
https://www.google.com, https://www.microsoft.com

Those error messages are all different:
On Microsoft sites, they serve some content over HTTP (which is a security no-no) so you get that warning. You should contact their webmasters. Often on large pages, sites will only encrypt the sensitive stuff and not encrypt stuff like images to reduce server load. It's technically a bad security practice.
The google.com message is a issue with the way the server handles SSL renegotiation. It's not a big deal but we provide the warning anyway.
There's nothing actually wrong with either security certificate perse.

DELETE FROM myTable IGNORE TRIGGER dont works

HI,
based on docs
::=
DELETE ]
i tried to execute:
DELETE FROM myTable IGNORE TRIGGER
but i get the error:
Error Executing 'DELETE FROM myTable IGNORE TRIGGER' (at 21): Missing keyword:WITH.
then is true to say that this isnt implemented yeat?
MaxDB version 7.6.06.10
best regards
Clóvis

Hi Clovis,
Elke pointed out in one of the former threads that the IGNORE TRIGGER option works inside triggers only.
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She also mentioned that this was not documented yet...
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regards,
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Hi,
I have business rule that no one below 18 years should be employed in this system.
I have created a trigger that alerts me so, but when ever I insert someone either over 10 or below, it fires and deos not insert any record, but if I deleted the trigger, everything works fine.
I should have put a check constraint (s_hire_date - s_dob) < 6570 on the table, but I just thought should be able to do it.
Why please?
stops insertion of under 18 years into employee table
CREATE OR REPLACE TRIGGER Tr_new_employee
BEFORE INSERT ON employee for each row
DECLARE s_hire_date DATE;
s_dob date;
begin
select :NEW.hire_date, :NEW.dob into s_hire_date, s_dob from employee
where empid =:new.empid;
IF (s_hire_date - s_dob) < 6570 then
raise_application_error(-20101,'Person too young');
end if;
end;
Many thanks in advance
cube60

Hello Warren and All,
Thanks for the code, the trigger did compile successfully, but prevents any kind of insertion whether over 18 or younger.
SQL> CREATE OR REPLACE TRIGGER Tr_new_employee
2 BEFORE INSERT ON employee for each row
3 DECLARE s_hire_date DATE;
4 s_dob date;
5 begin
6
7 select :NEW.hire_date, :NEW.dob into s_hire_date, s_dob from employee
8 where empid =:new.empid;
9
10 IF TRUNC(months_between(s_hire_date,s_dob)/12) < 18 then
11 raise_application_error(-20101,'Person too young');
12 end if;
13 end;
14 /
Trigger created.
SQL> COMMIT;
Commit complete.
SQL> --under 18 to time of hire_date
SQL> EXEC NEW_EMPLOYEE('CHARLES','DICKSON','M','29-JAN-1992','PT2','','','','',sysdate,NULL,09890111
,'HSBC','WANDSWORTH','CURRENT','PR3');
BEGIN NEW_EMPLOYEE('CHARLES','DICKSON','M','29-JAN-1992','PT2','','','','',sysdate,NULL,09890111,'HS
ERROR at line 1:
ORA-01403: no data found
ORA-01403: no data found
ORA-06512: at "SYSTEM.TR_NEW_EMPLOYEE", line 5
ORA-04088: error during execution of trigger 'SYSTEM.TR_NEW_EMPLOYEE'
ORA-06512: at "SYSTEM.NEW_EMPLOYEE", line 26
ORA-06512: at line 1
SQL> COMMIT;
Commit complete.
SQL> --over 18
SQL> EXEC NEW_EMPLOYEE('WARREN','TALENTINO','M','29-JAN-1975','HOURLY','','','','','18-FEB-2001',NUL
L,36901212,'BARCLAYS','SYDENHAM','CURRENT','TEMP7');
BEGIN NEW_EMPLOYEE('WARREN','TALENTINO','M','29-JAN-1975','HOURLY','','','','','18-FEB-2001',NULL,36
ERROR at line 1:
ORA-01403: no data found
ORA-01403: no data found
ORA-06512: at "SYSTEM.TR_NEW_EMPLOYEE", line 5
ORA-04088: error during execution of trigger 'SYSTEM.TR_NEW_EMPLOYEE'
ORA-06512: at "SYSTEM.NEW_EMPLOYEE", line 26
ORA-06512: at line 1
I know your logic is fine, something might be wrong with the trigger even though it created succesfully. It is not doing what it is intended to do.
Many thanks
cube60

Existing HTTP server stops working after installing OWB10g

Hi,
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From what I can see, the OWB 10g installation creates a new environment variable; PERL5LIB, pointing to various catalogues in the OWB 10g home. If I remove this from the system, the HTTP server again starts normally, but I suppose this has some negative impact on OWB?
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Roald

Roald,
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Hi,
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HTTP access is working properly.
When I create a new non sharepoint site in IIS the HTTPS access works.
When I create a new sharepoint site in IIS the HTTPS access does not work only HTTP access is possible. There is no response from the server.
Following event log error message might be related to this problem:
Schanel 36888 Error: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel
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Hi Andrej,
I think unless the issue for Schanel 36888 error is fixed,the HTTPS issue may not get resolve.
Please refer the below link which was resolved in different OS.
http://social.technet.microsoft.com/Forums/en-US/9dfb4d09-8096-40c9-ac75-1e23f75417c9/frequent-event-id-36888-windows-schannel-errors-in-the-event-viewer?forum=W8ITProPreRel
TLS and HTTPS:
TLS (Transport Layer Security) and SSL (Secure Sockets Layer) are protocols that provide data encryption and authentication between applications and servers in scenarios where that data is being sent across an insecure network, such as checking your email
(How does the Secure Socket Layer work?).
http://luxsci.com/blog/ssl-versus-tls-whats-the-difference.html
http://searchsecurity.techtarget.com/definition/Transport-Layer-Security-TLS
Please remember to mark your question as answered & Vote helpful,if this solves/helps your problem.
s p kumar

Http proxy not working with 8.1

Morning, all
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hi there
just update your driver
here:
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-23-inch-Displays/7274717/model/5304243#Z...
Wisnu Suryandi

Email CSQ status script for http trigger

Hello,
I have an email csq and need http trigger to monitor the emails, agents, calls etc
Does anyone have a basic script for it
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Thanks
Kads

Hi!
Can you please tell us who the initiator and the target for this call would be! You can of course have a UCCX script that initiates the call to a specific destination!
Also, please attach a screenshot of the script! Or at least the relevant part of it!
Thanks!
G!

HTTP trigger no working

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