I am being charged for an app I didn't buy what do I do?

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iTunes Purchase Problems: How to Report a Problem to iTunes Support
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iOS: Troubleshooting applications purchased from the App Store
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How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Similar Messages

HT201303 being charged for an app i did not buy

Has anyone been charged for an app they didnot buy?

Judging by the posts on here, yes. If it's happened to you then contact iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1424 I am being charged for an app I did not buy.

How do I get credit for an App appearing on my App Store invoice that I did not buy??

Hi Charles..
You can report the issue to Apple using the email form here > Apple - Support - iTunes Store - Contact Us

I was charged for an app I didn't buy or received.

I got an email for an app that I didn't have or order. Texas poker for $19.99. I went to www.apple.com/support/itunes and didn't help me get a refund.??

iTunes Store: What to do if your account has been compromised
You would have to talk to your credit card company about reimbursement.

Who can i contact if i am being charged for an app i did not buy?

I have never bought anything from the istore or itunes, and just got an email saying i purchased
KingdomConquest, KC 660CP
Report a Problem
SEGA CORPORATION
In-App Purchase
$4.99
KingdomConquest, KC 660CP
Report a Problem
SEGA CORPORATION
In-App Purchase
$4.99
KingdomConquest, KC 3800CP
Report a Problem
SEGA CORPORATION
In-App Purchase
$25.99
Subtotal:
$35.97
Tax:
$2.52
Order Total:
$38.49
I click on report a problem, and i get this:
Your search had no results. To report a problem about purchases older than 90 days, contact iTunes Store Support.
Every place i go, transfers me somewhere else..
I don't know who to contact, and ASAP, i don't want to be charged this $38.49..
Mindy

Does anything show on your account's purchase history ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
If it does, and nobody else has access to your account or devices and may have made them, then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If nothing shows on your account's purchase history then you may also want to contact your card issuer.

I was charged for an app I didn't buy.

I got a reciept for $14.98 for a free app and 2 in-app purchases within the app. I've never seen the app before in my life, and I have never made an in-app purchase either. I NEED to know how to un-buy the app–when I click the "report a problem" button, it just takes me to the front page for the iTunes support website at http://www.apple.com/support/itunes/. How can I remove the purchase and get the money back??? I've already changed my password, so I'm not too woried about being hacked (or whatever happened) again, but I am worried that I just lost 15 bucks. Fortunately, I have no active credit card with my account, so identity theft isn't an issue... I just want my money back.

Click "Support" at the top of this page, then click the link under "Contact Us"

HT3702 I am being charged for an app (Pandora Radio) and i want to cancel the service so i am not charged any more - how do i do that?

I am being charged for an app (Pandora Radio) and i want to cancel the service so i am not charged any more - how do i do that?

Purchasing and managing auto-renewing subscriptions -
http://support.apple.com/kb/HT4098

Switched to full Creative Cloud Membership, still being charged for single-app memberships.

I'm trying to switch from having several Single-App Memberships to one full Creative Cloud Membership. I already signed up for the full CC membership and paid for it, but I'm still being charged for the single-apps separately. How do I cancel the single-app memberships or somehow register them as part of the full membership?

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I think I'm being charged for free apps?

Hi...I'm wondering, if there is any such thing as someone being charged to for free apps? I've been looking at my banking statements for the past few months & it looks like I'm being charged for apps that I downloaded for free. I recently lost my credit card & had to get a new one. When, I changed my credit card information on Itunes, that's when I noticed I was being charged. I often download music on Itunes & upload my magazines to my Ipad,but these aren't only things I'm being charged for. Most of the apps I download are the free ones. It makes me not want to update my apps, because I know I'm charged. Please help me!

I have solved the problem I was showing negative balance in my bank so iTunes needs to verify my account by taking £1.00 every app.

HT1688 I am being charged for itune apps I didnt purchase.

Im being charged fot itune apps that I didnt purchase.

You need to contact Apple. Below is the link for Express Lane for iTunes so you can contact them.
https://expresslane.apple.com/

TS1702 I am being charged for free app downloads

I have just bought a new iPhone 4s and after downloading free apps my phone kept taking me to the billing section. I deleted the apps and then restarted my phone. I have downloaded them again and I have just seen my bank account and I have been charged for the free apps. How do I get my money back after clearly being ripped off!!!

You should go to your account info in iTunes, log into your iTunes account, search for your purchase list and click on "report problem", or contact iTunes via Apple - Support - Express Lane -

HT5622 Being charged for free apps?

I downloaded some recommended free apps but i've been charged for them. Has this happened to anyone else?

no never heard of is
what do they charge for the free apps?

Changing me for an app I didn't buy

Can't down load apps charging me for apps I didn't buy

iTunes Store: What to do if your account has been compromised
You would have to talk to your credit card company about reimbursement.

I got update notification for an app i didn't buy

I've got update notification for an app "CodeBox" that i didn't buy on my MacBook Appstore
how can i remove it??

I'm not sure why that link gets given out for pirated apps because it has nothing to do with pirated apps. That link is about a totally unrelated issue about MAS updates.
Finding a pirated app -
All MAS apps have a MAS receipt in their app bundle. Check any app acquired from the MAS. Right click on the app's icon in your Apps folder and choose Show package contents. In the Contents folder is a _MASReceipt folder and in that folder is the coded MAS receipt. It has the Apple ID of the MAS account that bought/acquired the app from the MAS. It is that receipt that the MAS uses to alert you that an app has an update. There would not be a notice of an update with someone else's Apple ID showing in the MAS on your Mac, if there was not an app with a receipt from this person's account somewhere on your Mac.
Download the free app FindAnyFile (FAF);
http://apps.tempel.org/FindAnyFile/
This app is easier to use and seems to be more powerful than Spotlight. Open FAF and in the box type _MASReceipt and press Find. It should come up with a list of every app on the Mac with a MAS receipt. Compare the apps with receipts in FAF's list with your purchased apps list in the Mac App Store. The odd app out should be the pirated app.
Lots of folks are resistant to the idea that they have a pirated app, but they eventually find out that its true;
https://discussions.apple.com/message/18435256

HT1918 who do i contact about being charged for an app i did not purchase?!

I have just found a billing email addressed to me saying i have purchased an app and that i will be charged £59.99 to my bank account. I have did not purchase this app and i have no idea how it has ended up on my phone. The email tells me that £23.64 will be taken from my store credit and £36.35 from my bank. What the **** do i do?! what phone number can i contact apple on? i will contact my bank and report fraud but i cannot find a number on the apple website regarding these situations!

You can contact iTunes support via email via this page (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I am being charged for an app I didn't buy what do I do?

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