I am being charged on my credit card for things I have not purchaed and can't get where I can talk to someone about it!

I need to talk to someone about charges to my credit card that I have not authorized and cannot get to anybody.  I have never been so frustrated in my whole life!

First point of call is to contact your credit card company and put the items in dispute.
Next you need to change your iTunes password.
Next use the following form to contact Apple as they do not have a phone number for iTunes issues:
http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Account%20Security

Similar Messages

  • How. Can I get help with illegal iTunes charges on my credit card,for things I did not order. Chuck

    How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck

    Same answer as last times you asked the same question:
    iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck

  • I see charges in my credit card of purchase I have not made

    I am concerned that my credit card has been charged by iTunes. I haven't buy anything lately. Please let me know what is going on. Thank you!

    If the charge is from iTunes then the only way to discuss it is at http://expresslane.apple.com choose itunes then itunes store - billing

  • HT3702 I continue to be charged on my credit card for purchases I am not making on itunes. I have switched credit cards and this contines to happen. I have reported the problem on each specific purchase. What else do I do?

    I continue to get charged on my credit for purchases I am not making on itunes. They are all small purchases such as $4.99, $1.99, $6.99 but have added to almost $300 in total. I keep clicking on them as report a problem. I have switched credit cards but this continues to happen. What do I do? Seems like there is no number to call. Wish I could talk to a person rather than trying to navigate this through the internet.

    How are they showing up on your account e.g. are they auto-renewing subscriptions that you haven't stopped : http://support.apple.com/kb/HT4098
    Does anyone else have access to your account and/or devices that might be making them ?
    If you can't work out where they are coming from then you could contact iTunes support and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If they aren't showing on your account's purchase history then you should also contact your card issuer.

  • I was charged no my credit card for the app store and i am not able to login, i tried to use the forget password options but it isnt going through

    i was charged no my credit card for the app store registeration and i am not able to login, i tried to use the forget password options but it isnt going through
    Apple id : [email protected]

    If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT3702 unknown charges on my credit card for ITune Apps?

    Why do I have 2 $40 charges on my credit card 2 days in a row = $120 and I have no idea what it is for and no history of any purchases in my account history?

    There is no iTunes Store telephone support.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
    If this is a fraudulent charge you also need to raise the issue with your credit card company.
    Happens often?  There was a long topic that had about 1500+ posts about iTunes accounts being hacked but since Apple started the new security measures I haven't seen it recently.  Most people now seem to be posting instead they have forgotten their security question answers or have been locked out of their accounts.

  • HT204088 I've noticed a charge on my credit card for $8.49 each month.  I looked at my Apple iTunes purchases and don't see it in my purchase history.  How do I find out what this charge is for?

    I've noticed a charge on my credit card for $8.49 each month.  I looked at my Apple iTunes purchases and don't see it in my purchase history.  How do I find out what this charge is for?

    If it's happening every month then it's likely to be an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • HT3702 I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed form my account. I have not purchased anything.

    I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed from my account. I have not purchased anything.

    If they are regular payments for the same amount then it sounds like you have an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • Why is there a charge on my credit card for $12.48 that I don't know about?

    Why is there a charge on my credit card for $12.48 that I don't know about?

        I know it's important to understand your charges cvette52. Have you been able to review your statements to match up this charge? Do you have postpaid or prepay service with us? Wireless or landline?
    JonathanK_VZW
    VZWSupport
    Follow Us on Twitter@VZWSupport

  • TS1424 I found a charge on my credit card for itunes. how do i find out what it was fro?

    I found a charge on my credit card for itunes, how do i find out what it is for/

    Look at your purchase history

  • I am sachin ,purchase iPad mini but I have problem with apple Id .because I don't have credit card for payment .i have debit card so pl help me

    I am sachin ,purchase iPad mini but I have problem with apple Id .because I don't have credit card for payment .i have debit card so pl help me

    As far as I know debit cards aren't accepted as a valid payment method. There are instructions on this page for how to create an account without giving a credit card number : http://support.apple.com/kb/HT2534
    Depending upon what country that you in you might be able to buy iTunes gift cards from Apple or other stores (supermarkets, electronics stores etc) and use those to buy items - but they aren't available in all countries, and they are country-specific (they can only be used in their country of issue

  • I'm seeing charges on my credit card for items and I didn't purchase an iTunes

    Why am I seeing charges on my credit card account for things I didn't purchase an iTunes

    Are you sure they are not In-App purchases...?
    Or this  >  http://support.apple.com/kb/HT3702
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT3702 There are charges to my credit card from itunes that are not showing in my purchase history. How do i find out what they are?

    Having trouble identifying charges to my credit card bill. The charges can not be found in my purchase history.

    You haven't got any auto-renewing subscriptions (I'm not sure if they show on the purchase history or not, I don't have any so I can't check) - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
    And have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you still can't find them, and your card isn't or hasn't been linked to any other accounts, then you may want to contact your card issue. You can also try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Could I use only one year (photoshop-ligtroom) without automatic charge to my credit card for next?

    Hello, is there a way that for some reason I would like to use only one year and avoid to charge to my credit card without my consent?

    Como indica el encabezado de la página, esto es un Foro de usuarios, en español.
    Creo que Adobe te avisa con cierta antelación sobre la renovación para que la puedas cancelar, no renovar.
    Entiendo que prefieras que te pregunten, te envien un mensaje, si quieres renovar y en ese caso proceder, de forma activa a renovar, y caso de no interesar o de pasar por alto esas comunicaciones, se cancele la subscripción.
    Yo también preferiría hacerlo así, como las subscripciones a algunas revistas, otros lo contrario, como en los seguros de coche o casa (que suelen informar de la renovación)
    Si pudieras adjuntar una captura de pantalla (ocultando datos personales) nos ayudaría a visualizar la situación, ya que desconozco esa parte del proceso.
    De todas maneras estas en un foro de usuarios de productos Adobe, puedes dirigirte a traves del Soporte Técnico al Servicio de Atención al Cliente.

  • HT204088 i was charged on my credit card but the purchase was not successful?

    I made three transactions using my appleid but the third transaction was not successful. How can i report this? the total billed charges on my credit card was the total of the three transactions Please help.

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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