I am getting cross border fee charges on my credit card that I believe to be assessed against my monthly fee, can someone explain?

This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Similar Messages

HT204266 i have charges on my credit card that I need to discuss with someone

I have charges on my credit card that I need to discuss with someone. Thank you!

Extra Moves Bundle 1 (end game)
Sep 01, 2013
In-App Purchase
$0.99
Extra Moves (end game)
Sep 01, 2013
In-App Purchase
$0.99
Lollipop Hammer
Sep 01, 2013
In-App Purchase
$1.99
Lollipop Hammer
Sep 01, 2013
In-App Purchase
$1.99
Lollipop Hammer
Sep 01, 2013
In-App Purchase
$1.99

I have a charge on my credit card that I have not authorized

I have a charge on my credit card that I have not authorized

If you've checked your purchase hisory (Store > View My Account on your computer's iTunes) and you haven't made any in-app purchases or have any auto-renewing subscriptions then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I received charges on my credit card that I did not make. Amounts and days that I did not purchase anything from ITunes., I received charges on my credit card that I did not make. Amounts and days that I did not purchase anything from ITunes.

I have received charges on my credit card from ITunes for amounts that I have not made. There are 6 different purches on 3 different days. One day the two amounts were 20.95 and 20.96. The previous day the amounts were both 109.99. The day before that they were 139.99 and 99.99. I have tried to contact ITunes, but no answer. The statement on my credit card says APL*APPLE ITUNES STOR 866-712-7753 CA. I did not make any of these purchases, did not receive an e-mail about what was even bought on these days. Anyone else have this trouble and resolve it? Looks like I will be going to the bank today to cancel my card! Very disappointed in ITunes lack of security.

I have had the same problem with a credit card that I have never used at Apple. The amount was $21.23 and was described "MC Authorization 00112507 APL*APPLEITUNES STORE 2010-04-07 12.31.59" Apple's email help desk couldn't help me because the card isn't one of my stored cards. I was told to contact my bank.
It seems to me that somewhere in AppleLand there is a record of the charge which is still pending. I don't want to go through the hassle of changing cards.

HT3702 how can i dispute charges to my credit card that i didnt suthorize

there were about$400 charged to my credit card witout my permission so how can i have them taken off?

You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How do I get details on iTunes charges on my credit card to make sure they are valid

Charges showed on my credit card from iTunes and I don't think they are mine. How can I look at the detail of what was purchased through iTunes to validate or dispute the charges?

http://support.apple.com/kb/HT2727

Hi, i have some Itunes charges on my credit card that i never did, can you help me with that??

Hi
I have some charges of Itunes on my Visa card that i never did.
7 different charges.
Can you help me please?

Check your iTunes Store purchase history.
If they show up, click here and ask the iTunes Store staff for refunds, or contact the card's issuer and dispute them.
If not, your financial information may have been compromised. Contact the bank.
(124167)

TS1646 there are charges on my credit card that are not mine 12/23/12 $21.79

12/23/12 21.79, 1/03/13 13.05, 1/03/13 15.23, 1/07/13 6.52, the only change on my card should be for itune match 1/08/13 for 24.99 i look at my purchase history and it dosent show any thing on those dates please refund my card for 21.79 13.05
6.52 15.23 i removed my card from itune so maybe the charges would stop i had money in itune the hole time

We are all itunes users just like you.
You are not addressing Apple here at all.

HT1918 I have a charge on my Credit card that i have no Idea what it is for. I never bougt anything that is 80.99

I have a charge on my CC that i have no idea what it is for. 80.99 ?

Have you checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list).
If you can't find the charge or don't recognise it (and nobody else has access to your account or devices) then you can contact iTunes Support via this page (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I got charged on my credit card that I did not order.

Order ID: MH86MZKD4L
Receipt Date: 04/24/13
Order Total: $1.99
Billed To: Visa .... 7827
Please give me credit back to me.

This is a user forum. You are not talking to Apple. Contact iTunes store support.

I am being charged on my credit card for things I have not purchaed and can't get where I can talk to someone about it!

I need to talk to someone about charges to my credit card that I have not authorized and cannot get to anybody. I have never been so frustrated in my whole life!

First point of call is to contact your credit card company and put the items in dispute.
Next you need to change your iTunes password.
Next use the following form to contact Apple as they do not have a phone number for iTunes issues:
http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Account%20Security

HT1918 Someone Hacked my account and now I have many charges on my credit card. How do I get to talk to support about this?

My account seems to be hacked for I have over $200 in charges on my credit card that I didn't create - how can I get those stopped or cancelled and my money back?

I had this happen, itunes won't do anything. You have to claim it through your credit card and change your itunes password. I was able to cancel some pending orders but itunes support was not able to help at all. It took them three days to respond. I was also able to change the shipping address on an order and send it back.

HT3702 unauthorized charges on my credit card from APL*apple itunes store.

I have four (4) unauthorized charges to my credit card account and I can't "talk" to anyone to get it corrected.

Don't know what to do about the charges on my credit card,that where unauthorized. can't find phone number to talk to someone.

HT1918 I have Unknown Itunes charges on my credit card. I need help to identify the purchases. It does not show in my Itunes purchase history but only one my credit card statement.

I have some unknown Itunes charges on my credit card that I have been busting my brains on getting an answer. I HATE not getting to talk to a real person!!!! Same amount Charges show three consecutive days but does NOT show on my itunes purchase history. Suggestions greatly appreciated. A hammer to smash the computer would help too.

If they don't show on your purchase history on your account then have you have you added or changed your credit card details on your account - when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If not then you could contact iTunes Support via this page and see if they can see what they are for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1933 There some charges on my credit card of stuff that I did not bought.

There some charges on my credit card that I did not bought.

The most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
Regards.

I am getting cross border fee charges on my credit card that I believe to be assessed against my monthly fee, can someone explain?

Similar Messages

Maybe you are looking for