I am trying to download 10.7 I press the button and it does nothing, I have just updated my iphone but I can't do anything until the itunes is updated

I am trying to install the latest version of itunes, I press the download button and nothing happens. when I connect my iphone it says I cannot do anything with itunes on my phone until the lates version is installed. HELP!!!

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

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I cant download anything including Updates, when i try to download a black box appears saying that i have to power off the laptop using the button, and it freezes, so i have no option but to power off. Please HELP

I cant download anything including Updates, when i try to download a black box appears saying in 4 different languages that i have to power off the laptop using the button, and it freezes, so i have no option but to power off. Please HELP

Well, at least it's good that there are no hardware issues - that's a relief and one problem area that you can check off.
OK, so let's summarize so I can get a clear picture of what's going on. If you try to download something from your web browser, what happens? What if you try to download a small utility such as "EasyFind" from the App Store? Or is the problem specifically linked to downloading updates?
I'm just trying to get a feel for if anything really means anything?
Usually what you download from, say, a website, goes into your Downloads folder. It's the default folder for things like that. Apps from the App Store are downloaded to your Applications folder. And software updates are generally, I believe, held in a temporary folder so that they can be installed (in many cases) when you're asked to restart.
It could be something as simple as repairing permissions on your start-up disk. You're running Snow Leopard, right? (That's what your profile says.) Try opening Disk Utility from your Utilities folder, selecting your boot disk and try verifying permissions. If you come up with some errors, try repairing permissions. After that, go ahead and verify your boot disk - you won't be able to repair it at this point, but at least you can see if you have any errors.
Let me know about the anything and get back to me after you've verified and repaired permissions and verified your boot drive.
Good luck,
Clinton

HT1349 Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.

Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.
Would appreciate help...its driving me up the wall!!

Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

I am informed by FF that there are updates. When I click on them the window just says it's trying to connect to the server and never does. I have a Mac Powerbook with 10.4.11 and FF 3.6.13

# Question
I am informed by FF that there are updates. When I click on them the window just says it's trying to connect to the server and never does. I am never able to update and I believe FF is now up to 3.6.17.
I have a Mac Powerbook with 10.4.11 and FF 3.6.13.
Joel E. Pittenger cell: 314-724-8820

That is because that Firefox 3.6.x version has been released later than the Firefox 4 version.
If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Trying to download freehand mx to my new mac.. not doing nothing.. help

I'm trying to download a free trial of freehand mx 11.0 to my new mac. please help

Chances are it is too old to be able to work on your new machine. It is definitely too old to get any form of official support.
Macromedia Legacy Product Actvation Issues
http://helpx.adobe.com/x-productkb/policy-pricing/macromedia-legacy-activation-error.html

When I download a new app from the App Store it does not show up on my home screen but I can find it in my settings but out from it says no data

When I download a new app from App Store and press open when it's complete, it won't do anything, and when I look on my home screens it's nowhere to be found but if I go to settings and look under icloud and usage, I can find them but out from it says no data. I have tried deleting them and reinstalling but that's no working either... Please help me.. Thank you very much:)

Try resetting the phone. Push both the home and lock button at the same time until it goes off. Keep them pushed until the Apple logo come up...
Also, try deleting the app and downloading it again.

My daughter tried to open a game on her Ipod touch and the screen went white and I can't get it to do ANYTHING...I've tried holding the sleep/wake button and it does NOTHING, still only a white screen.

My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???

Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If that doesn't work, try a Restore:
From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
There's more that you can do. Post back if none of the above solves the problem.
By the way, I always allow "push." That allows the app developer to "push" information to your device rather than waiting for you to ask for it. However, "don't allow" shouldn't cause the problem that you're experiencing.

Trying to read passport hard drive to no avail. passport connected, whirring start-up sound, white light shows, but I can't find it on the MAC. How do I read it?

I'm trying to read a Passport external hard drive to no avail. I've read it before (18 mos ago) but can't seem to bring it up. It's connected via USB 2, it whirrs and shows a light when connected, then is dark/quiet. I can't find the icon anywhere in my MAC system. How do I read it?

Do you have another computer to test with? Windows or Mac... just interested if the drive is readable by any system.

HT201274 I am locked out of the iPod. It says to connect to iTunes but it won't because it is locked.....what do I do? It is an iPod touch. Tried to erase settings but we can't do anything until it is unlocked.

We have an ipod touch.... entered the wrong passcode too many times and are now locked out. Can't connect to itunes until it is unlocked....stuck...don't have any idea what to do...help!

To get the iPod to connect to iTunes you would need to put it into Recovery Mode. This will require you to restore the iPod to factory settings which will remove the content from the iPod as well as the disabled passcode.
To put your iPod into recovery mode:
1. Make sure the iPod is connected to a computer with iTunes installed on it.
2. Hold down the sleep/wake button(top button) and the home button at the same time until the iPod screen goes black then shows the apple logo( usually 10-15 seconds).
3. Once the apple logo appears on the screen, let go of the sleep/wake button and keep holding the home button.
4. A dialog box will appear in iTunes that states an iPod in recovery mode has been detected if you are successful.
5. Click ok, then click the Restore button
After that you should be up and running in no time!
I hope that this is helpful.

I'm trying to download some free B.B. Storm apps and i'm...

I'm trying to download some free B.B. Storm apps and i'm having a very difficult time.
How do i load jad files

Hi there!
The easiest way, IMO, to install apps to a BB is to use the BB web browser to go to the app site...then install from there...if they have formatted it correctly for a BB, it will DL and install automatically.
It is also possible to DL to a PC and install, but you have to follow some more complicated processes...see this KB:
KB14473 How to install an application on a BlackBerry smartphone
For more assistance, please come to:
http://supportforums.blackberry.com/rim/
and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?

I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?

Hi ingaosk,
Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

I am trying to use itunes, it will not open at all, have uninstalled and downloaded new software and 64bit for windows. i have an old ipod nano from about 5 years ago. anything i can do, even to view my purchases and watch/listen to music etc?

ok i have a advent roma laptop with window 7. my itunes used to work fine, completely. every time i plugged in my ipod it was ok. recently my ipod was not working so i never bothered with itunes, however i have movies/tv prog that i purchased and would like to view them. i have an ipod nano from about 5 years ago, the problem with thet is, it switches on, but the circular control panel does nothing, all you can do is lock and unlock it - nothing else.
i tried to download new version of itunes, then uninstalled my origonal version, incase it was corrupted etc, i then again tried to down load new version and also version that is windows 64bit. still when i select the downlaod to open as son as it is finnished nothing happens. and now my desktop shortcut has dissapeared. before when it was there, id double click it, nothing, right click to open it, nothing.
im not the best technically minded but i just dont see what im doing wrong here, please help

Perhaps it would be helpful for you to view the page source code of this page
http://www.alanwork.com/
As you can see, the submenu code links are immediately below the top level code, and are
wrapped in their own <UL> </UL> tag pairs.
Hope that helps

I have tried to download Photoshop Elements 10 three times now and it has crashed every time???

I have tried to download Photoshop Elements 10 three times now and it has crashed every time. I checked my settings and the format on my computer is Max OS Extended. I read that 3 other people were having the same problem. Did anyone figure out how to fix this or does Photoshop Elements not run on Mac OS X?
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 9 error(s), 8 warning(s)
WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed

Sfasolo it appears you are installing Photoshop Elements as opposed to downloading Photoshop Elements. For the error you have described I would recommend reviewing Updated installation instructions | Premiere Elements 10 | Mac OS - http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html.

When im trying to download a free App an error appears and sais that my previously purchase was declined.how is related a free app with a paying one?

When im trying to download a free App an error appears and sais that my previously purchase was declined.how is related a free app with a paying one?

Because that's the way you setup your account. Whether the app is free or not is irelevent, apparently the payment method you selected when originally setting up your account is no longer valid, hence your account is not longer valid. Either fix your selected payment method or setup a new app store account without a credit card:
http://support.apple.com/kb/ht2534

I tried to download iOS 6 on my iPod 4 and I disconnected my iPod from my computer and now it won't load. I even tried reconnecting my iPod to the computer. Help Please!

I tried to download iOS 6 on my iPod 4 and I disconnected my iPod from my computer and now it won't load. I even tried reconnecting my iPod to the computer. Help Please!

I was trying to update my iTunes, so the computer asked me to restart my computer. After I selected shut down. I knew it was a mistake. What should I do?

I am trying to download 10.7 I press the button and it does nothing, I have just updated my iphone but I can't do anything until the itunes is updated

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