I am trying to put itunes in computer again and up comes "old version of Bonjour can not be removed" and I can not load on computer. Does anybody have a solution?

I am trying to put itunes back in computer again. An error comes up "old version of bonjour can not be removed. How do you remove this to download itunes. Can not remove itunes from remove programs. What can I do now?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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I AM UNABLE TO LOAD THE NEWEST VERSION OF ITUNES BECAUSE WHEN I RUN THE NEW VERSION, I AM TOLD THE OLD VERSION OF BONJOUR COULDN'T BE REMOVED AN I WILL NEED TECH SUPPORT. IS THERE ANY THING ELSE I CAN DO BEFORE I PAY TO HAVE TECH SUPPORT HELP?

I am unable to load the newest version of itunes because when I run the program, i am told the old version of Bonjour could not be removed. As a result the program fails to run completely. What can I do to get the older version of Bonjour removed? I tried unsuccesfully to remove the older version of itunes

bobjbkln - Your link will not help. The supject is:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
but the poster says he has a Mac with OSX 10.5.
For the original poster (OP), try posing in the iTunes form since now you have an iTunes problem, not an iPod problem.

Tried to update itunes when it goes to uninstall the old version pops up error message saying sowftware not found, tried to update itunes when it goes to uninstall the old version pops up error message saying sowftware not found

i tried to update my itunes and when it goes to uninstall the old version it pops up a error message saying the software for it cannot be found. does anyone know how i can fix this?

when it goes to uninstall the old version it pops up a error message saying the software for it cannot be found.
What's the precise text of that message, please? (There's a few different ones I can think of that you might be getting.)

Does anybody have a solution to uninstall itunes without Control Panel??

I cannot open itunes, it comes up with a network location error, this error also comes up when i try to uninstall from the control panel in order to reinstall, windows has no solutions, how can i completely remove itunes to reinstall??
To be more specific, the message I recieve is as follows:
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containg the installation package "Itunes.msi" in the box below"
I read in an older thread to download an "installer cleanup utility" from microsoft, microsoft has removed this from availability, is there something else available that will help me completely remove? I am running windows xp.
I was successful in removing all other Apple related programs from the Control Panel (Bonjour, Quicktime, Apple Software update, etc) itunes is the one giving me all the fuss.

Many thanks Chenks
I have now finally got it to sync.
This is the problem as I see it- there were two copies of iTunes on my computer- I don't know how, but I was constantly trying to go through the version that I have always used (the one in the dock), I tried loading up the other copy and hey presto, without any prompting it came up saying that it was syncing with Apple TV. I can now stream music to my Apple TV and everything. I am one excited person, this has been 5 days wasted trying to sort out this problem. I can now get on with everything I should have done over the last 5 days. Thanks to those who offered their suggestions

I suddenly cannot synchronize my 80Gb iPod with iTunes. Does anybody have a solution ?

My iPod didn't play a sound
I tried to synchronize it with iTunes on my iMac but the message says " impossible to synchronize", "Unrecognisable"

Hello eddemas,
Thank you for providing the details of the issue you are experiencing with apps purchased from the iTunes Store. I recommend following the steps in this article:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

I AM TRYING TO RESTART MY MACAIR BUT AM TOLD THAT MAIL IS PREVENTING THE RESTART AND I NEED TO CLOSE MAIL. HOWEVER I FIND THAT I AM UNABLE TO QUIT MAIL. DOES ANYONE HAVE A SOLUTION?

Hi. I am trying to restart my macbook air. but getting the following popup : "The application Mail cancelled shut down. To try again, quit Mail & chose Aplle menu > Shut down"
Problem: I dont seem to be able to quit Mail. "Quit Mail" in the menu is grey. Also, I can seem to open Mail & see my mails.
This problem started to showup after I downloaded & installed Thunderbird as a mail software.
Could somebody advie.

To make Mail quit you'll need to perform a forced quit or, failing that, a forced shutdown.
When an application won't quit you can hold the Command and Option keys together and then type the ESC key. This (usually) brings up a dialog with all the running applications. Select the offending program and click the Force Quit button.
If this doesn't force the application to quit (quite rare) or if you cannot get the Force Quit Dialog to pop up, hold the power button for about 10 seconds to shut down the entire computer. This should be a last resort but sometimes is necessary.

I can't get on iTunes does anybody have a solution

Please help it keeps on saying can not get on iTunes please help me

You cannot report a problem in iTunes on the iPad. If that is what you are trying to do, it will not work. You have to report a problem with a purchase in iTunes on your computer, or you can try emailing iTunes Support as well on the iPad.
However, if you are getting the "can't connect to the iTunes Store" message and yoy want to download apps, update apps or purchase from iTunes, that's a different issue altogether.
But that can't be the issue, because if you are trying to get a refund for an iPhone app, you obviously were able to connect to the App Store to purchase the app already.

I cannot install itunes as an old version of bonjour cannot be removed

I tried to upgrade to a new version of iTunes but it failed and i had problems with the bonjour software. I have no managed to uninstall everything except Bonjour. When i try and install iTunes, an error message appears saying an old version of Bonjour cannot be removed contact support.
There is a Bonjour folder in my C/Programme Files folder and is also listed in the control panel but i cannot remove it as it is looking for bonjour.msi file?
How do i get past this?

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

Please help. bought iphone yesterday today trying to put itune music on phone now phone locked up and wont do anything except say reloading ... for like 3 hours now

help! i bought iphone yesterday. tonight trying to put itune music on phone. phone locked up now for 3 hours saying restoring phone. on phone screen pic of itunes and cable to connect. can not get phone to do anything

Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message.

HT1414 Im trying to restore my Iphone 4S using Itunes but get "unknown error -1 " Does anyone have a solution?

Im trying to restore my Iphone 4S using Itunes but get "unknown error -1 " Does anyone have a solution?

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

While trying to down load the current update to Itunes i get the message "Older version of Bonjour can not be removed" and Itunes gets interrupted and wont finish update. Can someone help with this??\

while trying to install latest itunes version i get this message "Older version of Bonjour can not be removed" and the download gets interrupted and doesnt finish. Can someone help?????

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Time Machine not backing up. Very slow, essentially hanging. I have 10.7.5 Mac OS X Lion (11G63). I have put in all updates. I tried to put my folders into "private" in the Spotlight (b/c I read that might be the problem). Still not working.

Time Machine not backing up. Very slow, essentially hanging. I have 10.7.5 Mac OS X Lion (11G63). I have put in all updates. I tried to put my folders into "private" in the Spotlight (b/c I read that might be the problem). Still not working.
Thanks in advance for any help!

For all things Time Machine see Pondini's excellent information here...
http://pondini.org/OSX/Home.html
Start at Troubleshooting.

TS3074 While trying to download Itunes on my lenovo laptop it tells me in an error box the following : " this installation package could not be opened verify that it exsist or contact the vendor for more info" what did i do?

While trying to download Itunes on my lenovo laptop it tells me in an error box the following : " this installation package could not be opened verify that it exsist or contact the vendor for more info" what did i do?

Perhaps the answer provided for this problem in Microsoft's forums will help.
Good luck.

I cannot install the latest version of itunes as I have old versions of bonjour and quicktime. I can't remove these programs either. Help please as I have tried almost everything I have found so far on the the web.

I cannot install the latest version of itunes as I have old versions of bonjour and quicktime. I can't remove these programs either. Help please as I have tried almost everything I have found so far on the the web.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour and QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

HT1926 Tried to download itunes update 11.1.4. At 99% IE said, "This program contained a virus and was deleted." Anyone else with this problem? What do I do?

Tried to download itunes update 11.1.4. At 99% IE said, "This program contained a virus and was deleted." Anyone else with this problem? What do I do?

Hi JEOQ,
Thanks for visiting Apple Support Communities.
You may find the information and steps in this article helpful with downloading iTunes:
iTunes: Downloading iTunes for Windows using Internet Explorer
http://support.apple.com/kb/ts3212
Best Regards,
Jeremy

I am trying to put itunes in computer again and up comes "old version of Bonjour can not be removed" and I can not load on computer. Does anybody have a solution?

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