I answered my security questions a few years back, does it matter if caps/nocaps used.

I answered my security questions a few years back, does it matter if answers are capped or not? Thought the answers were correct.

Go to https://expresslane.apple.com . Click 'More Products & Services'. Then click 'Apple ID'.
In the next page click 'Other Apple ID topics' then 'Forgotten Apple ID security questions'. Click 'Continue'. Choose an appropriate option in the next page.

Similar Messages

How do I Change my rescue email address (it is incorrect) if I cannot answer the security questions?

I have changed over my Windows box and logging in with a new Apple ID email address. All goodm but now it is asking me the answers to security questions from 10 years ago. When I go to reset security questions, the "rescue email"address is incorrect. How can I change that???
Help! My whole Apple ID system is now locked down.

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

I am unable to save my revised iTunes security question. What am I doing wrong?

I originally setup up the account for my daughters Ipod and now I don't remember the answers to the Security questions for Itunes. I try to reset them and fill in new answers to new questions but everytime I do and click save, the screen appears to take my changes, but when I click a different category a window asks me if I would like to save changes or disregard changes I have made. I click save and log out. Then I open the App store on my Macbook pro, and attempt to make my 1st purchase, I am then asked to answer old security questions. What am I doing wrong?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT1918 Cannot remember password or security question. Email password reset does not come to email address. What can I do?

I have lost my passwrod for Itunes account. I do not remember answer to security questions, choosing email reset instructions does not come to email my account (checked Spam folder already). My teenage daughter setup information and cannot find it.
What can I do.

As I stated before, cannot access reset password without the answer to security questions and email is not showing up.
If all you can offer is "contact support" or add a link to reset password, please do not bother with a reply.
Was hoping someone could read the entire problem and offer something besides the obvious "contact support" which is totally useless without security question answers or email reset instructions which, as stated, are not coming to my email address.

I do not remember my security questions and the recovery email hasnt been logged onto in years. i can't buy anything for my mac for college without answering the security questions

I do not remember my security questions and the recovery email hasnt been logged onto in years. i can't buy anything for my mac for college without answering the security questions which i cant recover

you can setup a rescue email. http://support.apple.com/kb/HT5312
all else failing you can reestablish a new account. as a last resort
https://iforgot.apple.com/appleid?language=US-EN&returnURL=https://appleid.apple .com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext

I have had i phones for the last six years and i just bought the iphone 5. I tried to download a paid application and for the first time i am asked to answer my security questions which i don't remember. In order to reset my question i need my rescue emai

I have had i phones for the last six years and i just bought the iphone 5. I tried to download a paid application and for the first time i am asked to answer my security questions which i don't remember. In order to reset my question i need my rescue emai,which does not exist.can anybody help????

That is normal for purchasing apps for a device not previously associated with your Apple ID.
You will need to contact iTunes Store Support here: http://www.apple.com/emea/support/itunes/contact.html

I have somehow forgotten my itunes password and when i try to enter my birthday info to answer the security questions it says it cannot find a match? I have had this account for 4 years and unfortunately the email account itunes has is now defunct

I have forgotten my itunes account info.....When i have tried to answer the security questions to get access I enter my birthdate and the system says it doesnt match and please check my personal info and re-enter? The email account itunes has is no longer accessible so i am really wondering what to do? i had to make a whole new apple id just to post a question on here....any help would be greatly appreciated!

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Forgot my answers to security questions and also Forgot Email Alternative

Forgot my answers to security questions and also Forgot Email Alternative

See the "more like this" section on the right side of this page, or do a simple forum or Google search as your question has been asked and answered hundreds of times already on these forums the past few years.

I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email

I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007)

HT201303 I forgot answer my security questions plese help me

i forgot answer my security questions plese help me

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(91141)

TS1424 I am trying to purchase something from app store and it is asking me to answer 2 security questions that I never set up/answered in the first place? Has this happened to anyone else? How do i fix this or reset these security questions?

I am trying to purchase app from app store and its asking me to answer my security questions which I dont know because I never set them up in the first place! How do i get passef this or change it to reset my own security questions??

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88522)

HT5621 I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to forgotten my security questions answers but them email was sent to my old email address

I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to forgotten my security questions answers but them email was sent to my old email address

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007)

Forgot answer to security questions itunes

forgot answer to security questions itunes

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(92135)

I keep receiving emails saying my apple id password has been changed when I havent changed it? Nobody else has access to my emails or can answer my security questions??

I keep receiving emails saying my apple id password has been changed when I havent changed it? Nobody else has access to my emails or can answer my security questions??
I have changed my email password aswell as having to keep changing my apple is password an it keeps changing?

Sounds like you follow good practices.
This has been going around for some time in various forms, a number of users have asked about it and the best advice is if in doubt go doirectly to Apple, not links in the email. Calling Apple or using the Apple site is always the best approach.
A few have even noticed very slight misspellings in the emails, things like Appel instead of Apple...most people don't even notice those.
Anyway, safe computing and have a good day.

HT2731 three security questions and my year of birth

Today I tried to download a new free app, and I am being asked for three security questions any my year of birth. I have never been asked for this before. Why is this happening, and when did it start?. thanks.

The same thing happened to me when I attempted to download an app today.
Asking for year of birth is unnecessary and intrusive.
In an email response a Customer Service rep basically suggested that Apple decides what is intrusive: either provide the information, or don't download the app. It's not a stretch to infer: provide the information or get lost.
I've asked for a senior person in Apple to provide a more substantive answer; however, I'm not holding my breath given the content and tone of the above email.
I guess you knuckle under, or move to another device.
What a botched job of introducing a new security feature -- for a company with one heck of a product. I guess they figure they're so big they can do whatever they like, and have accepted a certain percentage of customer shrinkage.

I answered my security questions a few years back, does it matter if caps/nocaps used.

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