I bought an IPhone 6 11 days ago and the screen is ruined

I just bought an I phone 6  eleven days ago. It fell off my bed this morning and the screen shattered. I've been told by numerous outlets including apple, that it cannot be replaced for less than $300. I spent $650 dollars on this phone less than two weeks ago. This is absolutely ridiculous!!!!!! I've always been a huge supporter of apple. I own apple TV,  2 MacBook Pros, 2 IPods and four previous IPhones. It seems to me that quality has been going south and the new IPhone 6 is a testament to that. I'm sincerely disappointed in this purchase and apple.

searsg wrote:
I find it humorous that the substance of my post was based on the topic the OP started. The substance was about the screen cracking from such a small impact or accident and how I think it is poor design. And you two only want to comment on the Samsung portion of my "disgruntled customer venting"..
Why not address the real issue in this thread? Be honest and comment on what I posted (the main part, not the Samsung comment at end).
And btw razmee20I am one of the "users" you refer to a not carrying less. Speak for yourself next time. I am a Apple user , a consumer and I am posting my experience, complaint and frustration in this forum that I am a "user" of.
Now...does anyone want to talk about the real issue?
There is no real issue.  Devices can break.  All devices can break.  Apple offers AppleCare+ and also offers to replace a damaged device for less than the cost of purchasing one new.  Name me a manufacturer that does free replacements for electronic devices that are damaged by the user.

Similar Messages

  • Nokia 5310: bought it 5 days ago and the display i...

    Hello,
    I am opening this topic because i feel very frustrated about my nokia recent aquisition. At the 22 of this month (6 days ago) i have bought a nokia 5310 in a People´s Phone store.
    The design of the mobile is very attractive and most functions too, that were the main reasons for my aquisition. Now the worst part, as many of you guys the first weeks after i bought a mobile phone are sacred, o treat my mobile as a baby, bought a silicone "wallet", dont know the word in english, dont mix it in the pockets with the keys to avoid scratchs, etc etc etc. However even being so carefull a strange thing happend yestarday, i was driving in my car and suddenly at my mobile and the display was all black. I went to the store wondering what was happening to my mobile and they told me the display was broken however there isnt any exterior sign on bad use or falls of the mobile, as i told you previously i just bought it 5 days ago. I have asked to exchange for another phone as that was very strange the told me they cannot do that because the phone its broken even there isnt a sign of a bad use then cant trade with a new. They also told me  that they can send to nokia however they wont do anything because its broken and when its broken the fault seem to be always of the client.
    I am really frustrated spend 110€ in a mobile, give it the best treatment and now 5 days after bought its BROKEN!
    What you guys think i can, should? What you guys would do?
    Thank you
    Sorry for bad english! 

    All you can do is to contact Nokia directly using the "Contact us" tab to the top right of this screen and put forward your case the best you can. You never know what they might do for you. You won't know until you try.

  • Hi! I bought my iPhone from USA and the power button doesn't work. I have warranty. I will come to UK soon. I wanna learn; can i benefit my warranty in UK?

    Hi! I bought my iPhone from USA and the power button doesn't work. I have warranty. I will come to UK soon. I wanna learn; can i benefit my warranty in UK?

    The warranty is not and has never been International.  Warranty and support are only valid in the country of origin.  The only exception is for devices sold in the EU where the EU is treated as one country for warranty and support purposes.

  • My brother purchased new ipad 4, 5 days ago and the sim tray stuck very first day. I gave it to jaipur service centre for repair and they are asking for 20000 Rs (price of ipad mini for just sim tray repair). What should i do?

    Dear All,
    My brother just purchased an ipad4, 5 days ago and the very first day sim tray stuck. When i sent it to jaipur (rajasthan) service centre, they asked Rs 20,000 for repair and issuing new tray. This is the cost of new ipad mini, and they are giving me just one tray. It is also approx. half of the price of new ipad4. Even the new ipad is just 5 days old and should be repaired for free. If not free, is Rs 20,000 is fair?
    Please tell me what should i do?
    Thanks!
    [email protected]

    If the service center determined that the SIM socket was damaged by your brother, as would appear to be the case, and not due to a factory defect, they will charge for replacing the entire iPad, not just for the SIM tray. Apple at this time replaces the iPad for just about any problem, and charges a flat fee for doing so.
    If this service center is one authorized by Apple, your brother can try calling Apple Support India at (91) 1800 4250 744 and discussing the situation with them. Ultimately, though, it is the technician's judgement as to what caused the problem, and Apple will usually take the word of the technician when it comes to determination of user-caused damage.
    Regards.

  • Re: Help plz Mar 23, 2013 3:26 AM (in response to diesel vdub) Ok . What should i do here . Iam i update or no . Im bought this iphone 1week ago and i bought it with jailbreaking and i want update to 6.1.3  what can i do?? My device is on 6.1.2)  my iphon

    Re: Help plz
    Mar 23, 2013 3:26 AM (in response to diesel vdub)
    Ok . What should i do here . Iam i update or no . Im bought this iphone 1week ago and i bought it with jailbreaking and i want update to 6.1.3  what can i do?? My device is on 6.1.2)  my iphone is not international i can only start with 1SIm  i heared tjat if i upate my Device it likely willnot camebackagain..! Is that right.. Thankes.!

    Apple considers jailbreak a misuse of product.  Any Apple.com site will refuse to support.
    If you bought it with jailbreak intentionally, you made a mistake.
    If you found out only after purchase, get your money back by returning it.

  • Iphone swollen battery and the screen is open on the middle left

    iphone swollen battery and the screen is open on the middle of left. I bring it to mobile's provider but  not change  battery if i want to change I will change iphone and have many expense. I want to change battery only if expense is less than. please help me.
    <Personal information removed by Host>

    เครื่อง iphone 5 แบตเตอรี่บวมและหน้าจอมีการเผยอออกด้านซ้ายตรงกลางเครื่องค่ะ พอเอาไปเข้าศูนย์ทางศูนย์แจ้งว่าหมดประกันแล้ว ต้องเสียเงินเพื่อเปลี่ยนเครื่องใหม่ 9,200 บาท ซึ่งทางดิฉันต้องการแค่เปลี่ยนแบตเตอรี่แต่ทำไม่ได้ เลยอยากสอบถามทาง apple ว่า ถ้าอยากเปลี่ยนแค่แบตเตอรี่ที่จะทำให้เสียค่าใช้จ่ายน้อยกว่าการขอเปลี่ยนเครื่องให ม่ สามารถทำได้หรือไม่คะ

  • HT201412 I bought my I pad 3 2 days ago and the touchscreen buttons are not responding.  some voice is telling me to double click on the apps and then telling me what the app is!  I am not great with computers and so on - can anyone help???????  thanks!

    I bought an I Pad 3 2 days ago and updated to IOS 6 Software.  Was working fine until last night and now it is not responding to touchscreen but is instead a voice advising me to double click on my apps and then which explains them - like a tutorial.  Please help!

    Sounds like you have VoiceOver (one of the accessibility features) 'on'. Try triple-clicking the home button and see if that turns it off, and if it does you can then change what a triple-click does via Settings > General > Accessibility > Triple-Click Home.
    If that doesn't turn it off then you can either turn it off directly on the iPad (you need to use a tap-to-select and then double-tap to activate/type process and 3 fingered scrolling) to go into Settings > General > Accessibility and turn VoiceOver 'off', or you can do it by connecting to your computer's iTunes : http://support.apple.com/kb/HT4064

  • Help please bought a iphone 3gs today and the camera shutter wont open ?

    hi i baought a iphone 3gs today and the camera shutter will not open tried all forms of rest but nothing happens please help !

    why can it not be fixed ?
    Yes it can .Take it to an Apple Genius bar and they will exchange it for a factory refurbished unit ,in exchange for $149

  • I buy new iphone 4 at singapore and i go back to my country indonesia, and then after few months the iphone 4 dead and the screen not show anything, and i try to contact the authorized service centre for iphone in indonesia, but they don't respond, so??

    im buy new iphone 4 at singapore and then i go back to my country indonesia, and after few months my iphone had trouble, the screen blank and no electric appears, i try to recharge but nothing happen, so i try to contact authorized service in jakarta, but they ignore my
    i already register my iphone 4 at the internet and there is global service, why they don't accept my service request
    this is my apple serial no : 7U04326EA4S
    and these the authorized service that ignore me
    iBox  Service Center
    Menteng Central Jl. HOS Cokroaminoto 78 (sebelah Satay House), Menteng, Jakarta Pusat
    10270
    Telephone:  6221-3900194, 6221-3908194
    INDONESIA

    That is because the iPhone warranty is country specific. You will need to return to Singapore, or send it to someone you know there, to get it serviced.

  • I bought a ipod at target and the screen shatered after three months who  do i call about the warranty ?

    i bought my ipod 5 g on october 26 2013 three months later it shatered because a bowel fell on it and its cracked every where on the screen . the screen has lines a 4 white boxs on it and can not be used . i was wondering if thier was a warrenty on it and for how long ? if thier is who can i talk to to get it repared ?

    unless you have apple care you cannot get it fixed but you can get credit to buy another one, you could find a local company to replace the screen on your ipod but that would cost $100 plus, but this will void the ablility to trade it in later

  • IPhone 4 froze and the screen went black but it's still on

    I was just on my phone and it froze and then the screen locked and now it won't do anything but it's still on and I can't restore it cuz my sleep/awake button is messed up.

    And it has not been  jailbreak

  • I turned on my iphone this am and the screen display is larger than the phone and I can't resize it. How can I make it smaller?

    The screen display on my iPhone won't resize. How can I make it smaller?

    You have Zoom on... double tap with three fingers to turn it off.   Go into Settings > General > Accessibility to disable it.
    See p. 243... http://manuals.info.apple.com/en_US/iPhone_iOS4_User_Guide.pdf

  • I have a refurbished iPhone 5 (which I got less than a year ago) and the screen becomes unresponsive and there is a purplish haze that appears on the phone when I try to use it. Hasn't been dropped or cracked.. What could it be? help!!

    I Have a refurbished iPhone 5 that is less than a year old (apple replaced my first one due to a battery fault) but this one has all of a sudden become unresponsive most times and a purple haze has come thru the background on the lCd. The cursor goes abit cranky sometimes too and jumps from Window to window?! It has never been dropped or screen has never been replaced either no exposure to water or sun. This happened after I upgraded to the new iOS 8.1. I don't think it was the update but I've never had good results from updating the iPhone anyway..
    HELP?? I have an appt with Apple tomorrow but don't know if I can wait that long!!
    THanks in advance.

    Hey jojo-10!
    Here is an article for you that can help you troubleshoot this issue with your iPhone:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • Help! I cannot get to a website I was on 3 days ago, and the history button does not seem to take me to my browsing history. SO far I have gone back to Internet Explorere as the FF4 is too frustrating, but accessing my history is critical for contacts.

    In FF4 I cannot find where to access the history. I go to the red drop down box in the top of the left hand corner and there is a link to a history drop down, but then there will be nothing displayed- not for the day, or the week, or---. Where has the access to this information been moved? I am using Windows 7 .

    CTRL+H should give you your history unless you enabled "Clear Browsing History" in Options | Options | Privacy.
    Have a look at this add-on too: https://addons.mozilla.org/en-US/firefox/addon/undo-closed-tabs-button/

  • I bought a iphone off ebay Nd the icloud is locked is there anything i could  do, I bought a iphone off ebay And the icloud is locked is there anything i could do

    Is there anything i could do

    You would need to contact the seller and get their icloud information.
    Best thing to do, is return the phone and get your money back, then buy your iphone from an authorized Apple dealer and you won't run into this problem.

Maybe you are looking for