I bought LR 5.7.1 but when I try to register the product it ask me a previous version of LR that I have not, what to do?

Many thanks. But today seems impossible to talk to anyone.I will try later on
Messaggio originale----
Ogg: I bought LR 5.7.1 but when I try to register the product it ask me a previous version of LR that I have not, what to do?
I bought LR 5.7.1 but when I try to register the product it ask me a previous version of LR that I have not, what to do?
created by Keith_Reeder in Photoshop Lightroom - View the full discussion
You'll have to talk directly to Adobe - sounds like you've bought an "upgrade" licence rather than a full licence.
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MY PROBLEM
I am having a DNS problem with my laptop. It connects normally to th e wifi internet but when i try to surf the net it says "DNS Look up failed"
This problem only occurs when with the internet at my house. whenever i connect elsewhere my computer works normally. My ipod, iphone, tablet and other friends computers work normally when they are connected to my internet. i use dmy neigbours nework a couple of times from my house and it wrks normally.
Also when i turn my laptop on or off i can browse for a few minutes or seconds before it fails again. My skype works like there is no problem
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I have tried changing the DNS, i used open DNS and google free DNS and it still didnt make a difference.
I have rebooted router many times, nothing
I have changed my home router, nothing
I backed up my computer, resored everything it to factory setting and put everything back on; still nothing
Run a diagnostics at 'Best buy' and they say nothing is wrong; but i know there is something wrong with the DNS
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WHAT DO I DO TO FIX THIS?

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I bought LR 5.7.1 but when I try to register the product it ask me a previous version of LR that I have not, what to do?

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