I bought Photoshop Elements 12 but cannot boot the Editor - tried many attempts to register etc

I bought a disk version of Photoshop Elements 12. I installed it and can access the Organizer. But when I try to get the Editor to load I get asked to register. But after registering I get asked to buy the product - which I have already done. There is no help or guidance. I have used Photoshop for years and never had a problem with the earlier versions. Am very frustrated and disgusted with this.

Thanks Jeff!
I am using Windows 8. And yes I did try re-installing it. I also tried the help line - useless - I re-registered the product several times - it does not recognize the serial number half the time and never comes up on screen. I had been using earlier versions of Photoshop for many years and never had this trouble. It is ridiculous to purchase a more advanced version and then have to register and then that does not work and you have a dud product. Having now read other people's similar problems, Adobe seems to have shot itself in the head with the new version. They have turned into a uselessly annoying product provider.

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